TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Not so great this year Federal and State were rejected because of missing 1095-A. When I got that form in the mail, it was very confusing to fix. When I Googled the procedure to fix, the path didn't exist. There was no "Fix My Return" selection. I was left to assume that the missing1095-A was corrected because it showed that the fix was already done, but I'm not sure about that. So, I refiled, but am waiting to see if my assumption was correct about the 1095-A now being attached. I have the 1095-A, but was not able to find a place to record that. All this has extended the time I have to monitor a very simple filing. Not great. I may look for another option next year, or just do it myself for free.
Date published: 2023-03-07
Rated 5 out of 5 by from great great product fifth year using it wonderful service
Date published: 2023-03-07
Rated 5 out of 5 by from Easy and painless experience! I got my refund completed in just a few days and it was painless and easy. My tax expert was knowledgeable and informative and very responsive.
Date published: 2023-03-07
Rated 5 out of 5 by from Good as always Love turbo tax always fast easy and to the the point.
Date published: 2023-03-07
Rated 5 out of 5 by from Quick and Easy! We've been using Turbotax for years and it has never let us down!
Date published: 2023-03-07
Rated 4 out of 5 by from TT skipped a lot, lot of glitches, automatically BUMPED ME TO HIGHER COST
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple Had to call to get help importing last year tax info. Also if you get a 1099 for 401K that includes RMD int the total, it is hard to find out what part of the 1099 is RMD since you must report it separate. Hope you can simplify that part. I had to call the company to find out.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to follow The only thing I did not like is the request for mortgage info. Should be a prompt to skip if you have no mortgage. Waste of time.
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax was awesome I talked to a couple of people through Turbo Tax and they were very helpful
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax since 1995 The agent was very helpful, attentive to quesitons and went the extra mile. I was extremely frustrated on several occasions by the technology. Documents would not upload; could not upload more than one page at a time, including multiple page documents.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so great this year Federal and State were rejected because of missing 1095-A. When I got that form in the mail, it was very confusing to fix. When I Googled the procedure to fix, the path didn't exist. There was no "Fix My Return" selection. I was left to assume that the missing1095-A was corrected because it showed that the fix was already done, but I'm not sure about that. So, I refiled, but am waiting to see if my assumption was correct about the 1095-A now being attached. I have the 1095-A, but was not able to find a place to record that. All this has extended the time I have to monitor a very simple filing. Not great. I may look for another option next year, or just do it myself for free.
Date published: 2023-03-07
Rated 5 out of 5 by from great great product fifth year using it wonderful service
Date published: 2023-03-07
Rated 5 out of 5 by from Easy and painless experience! I got my refund completed in just a few days and it was painless and easy. My tax expert was knowledgeable and informative and very responsive.
Date published: 2023-03-07
Rated 5 out of 5 by from Good as always Love turbo tax always fast easy and to the the point.
Date published: 2023-03-07
Rated 5 out of 5 by from Quick and Easy! We've been using Turbotax for years and it has never let us down!
Date published: 2023-03-07
Rated 4 out of 5 by from TT skipped a lot, lot of glitches, automatically BUMPED ME TO HIGHER COST
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple Had to call to get help importing last year tax info. Also if you get a 1099 for 401K that includes RMD int the total, it is hard to find out what part of the 1099 is RMD since you must report it separate. Hope you can simplify that part. I had to call the company to find out.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to follow The only thing I did not like is the request for mortgage info. Should be a prompt to skip if you have no mortgage. Waste of time.
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax was awesome I talked to a couple of people through Turbo Tax and they were very helpful
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax since 1995 The agent was very helpful, attentive to quesitons and went the extra mile. I was extremely frustrated on several occasions by the technology. Documents would not upload; could not upload more than one page at a time, including multiple page documents.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7277