TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great tool, will continue to use it always and easy tool to use, highly recommend to those who do their own taxes
Date published: 2022-02-25
Rated 4 out of 5 by from TURBO TAX EASY TO USE This is an easy to use platform. It takes you step by step through a complicated process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Super Easy!! Everything is prompted and is really easy to follow. My favorite thing about Turbo Tax is how it explains all steps as you go! I've been using turbo tax for years and continue to recommend and use it myself.
Date published: 2022-02-25
Rated 2 out of 5 by from Hate the download version my questions were never really addressed. My answer was to delete and reenter.
Date published: 2022-02-25
Rated 5 out of 5 by from very good Had a state return issue and Kyla fixed it. great person
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is great Had a question and went to live expert and my issue was resolved quickly
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Love it. Very helpful. Doesn’t let me forget anything.
Date published: 2022-02-25
Rated 5 out of 5 by from They great They helped me a lot very respectfully talk the best
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to Use It was easy to use and I got back a nice amount!!!
Date published: 2022-02-25
Rated 3 out of 5 by from Needlessly drawn out Having telephone support is a great advantage. Thanks. But some agents are definitely better than others. Turbotax seems to draw everything out ad infinitum. When I thought I was finally done, it took I don't know how many screens to finally finish. I wasn't ready to file and pay until I could see the final $$ amount (No. I don't entirely trust TT and their up-charges.) I called for help and the agent kept me waiting (not on HOLD. He was on the other end of the line the whole time without saying anything) for over ten minutes until I finally hung up. Turbotax continually tries to up sell you for this and that and the other thing throughout the entire process. They never let up.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool, will continue to use it always and easy tool to use, highly recommend to those who do their own taxes
Date published: 2022-02-25
Rated 4 out of 5 by from TURBO TAX EASY TO USE This is an easy to use platform. It takes you step by step through a complicated process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Super Easy!! Everything is prompted and is really easy to follow. My favorite thing about Turbo Tax is how it explains all steps as you go! I've been using turbo tax for years and continue to recommend and use it myself.
Date published: 2022-02-25
Rated 2 out of 5 by from Hate the download version my questions were never really addressed. My answer was to delete and reenter.
Date published: 2022-02-25
Rated 5 out of 5 by from very good Had a state return issue and Kyla fixed it. great person
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is great Had a question and went to live expert and my issue was resolved quickly
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Love it. Very helpful. Doesn’t let me forget anything.
Date published: 2022-02-25
Rated 5 out of 5 by from They great They helped me a lot very respectfully talk the best
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to Use It was easy to use and I got back a nice amount!!!
Date published: 2022-02-25
Rated 3 out of 5 by from Needlessly drawn out Having telephone support is a great advantage. Thanks. But some agents are definitely better than others. Turbotax seems to draw everything out ad infinitum. When I thought I was finally done, it took I don't know how many screens to finally finish. I wasn't ready to file and pay until I could see the final $$ amount (No. I don't entirely trust TT and their up-charges.) I called for help and the agent kept me waiting (not on HOLD. He was on the other end of the line the whole time without saying anything) for over ten minutes until I finally hung up. Turbotax continually tries to up sell you for this and that and the other thing throughout the entire process. They never let up.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7267