TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Pastor Used the package to over ten years. Not happy with planned increase in cost, so this could be my last year.
Date published: 2021-02-28
Rated 5 out of 5 by from Easyyyy Anybody can do it on here. Takes the stress out of needing to get your taxes done.
Date published: 2021-02-28
Rated 4 out of 5 by from good tool for self filers I've used TurboTax for years now. This year I'm using a new computer, so I don't have the luxury of importing my previous years filings. There needs to be a way to import our filings from TurboTax's website, as my previous computer died on me and I've been with TurboTax almost 10 years now.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome and quick I was able to fill with confidence using TurboTax.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank u for TurboTax you have lot of helping me you're the best employee in the world Thank u so much
Date published: 2021-02-28
Rated 5 out of 5 by from Great to work with I have used Turbo Tax for several years. My returns are very easy at this point in my life but have confidence to stay with Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy and tips are easy to follow. Was hesitant at first but this literally walks you through every thing. If you come up with a form it did not ask for then you just type it in and it takes your right to it and lets you enter the intormation
Date published: 2021-02-28
Rated 5 out of 5 by from VERY GOOD very easy steps to follow and enter all the required information
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax Review For the most part it was easy to use. However, there was one point where I used the chat now icon to speak with someone from Turbo Tax to help resolve an issue I was having. I opted to receive a call rather than message back and forth. Six minutes later I received a call from a representative about my issue. She did not know the answer to my question so she transfered me to someone else (understandable), but that next representative was having computer issues and said she would have to get off the phone and would call me back shortly. I NEVER received a call back. I eventually figured out the issue on my own. Both of the representatives were nice but it would have been great to get a call back.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes taxes bearable. Repeat user of several years. Not gonna lie, this year's was a bit rocky at first. There was a glitch with uploading my W2 that didn't allow me to eFile. I tried several times and finally, online help was able to resolve the issue. I will definitely continue to use TurboTax in the future.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7263
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pastor Used the package to over ten years. Not happy with planned increase in cost, so this could be my last year.
Date published: 2021-02-28
Rated 5 out of 5 by from Easyyyy Anybody can do it on here. Takes the stress out of needing to get your taxes done.
Date published: 2021-02-28
Rated 4 out of 5 by from good tool for self filers I've used TurboTax for years now. This year I'm using a new computer, so I don't have the luxury of importing my previous years filings. There needs to be a way to import our filings from TurboTax's website, as my previous computer died on me and I've been with TurboTax almost 10 years now.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome and quick I was able to fill with confidence using TurboTax.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank u for TurboTax you have lot of helping me you're the best employee in the world Thank u so much
Date published: 2021-02-28
Rated 5 out of 5 by from Great to work with I have used Turbo Tax for several years. My returns are very easy at this point in my life but have confidence to stay with Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy and tips are easy to follow. Was hesitant at first but this literally walks you through every thing. If you come up with a form it did not ask for then you just type it in and it takes your right to it and lets you enter the intormation
Date published: 2021-02-28
Rated 5 out of 5 by from VERY GOOD very easy steps to follow and enter all the required information
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax Review For the most part it was easy to use. However, there was one point where I used the chat now icon to speak with someone from Turbo Tax to help resolve an issue I was having. I opted to receive a call rather than message back and forth. Six minutes later I received a call from a representative about my issue. She did not know the answer to my question so she transfered me to someone else (understandable), but that next representative was having computer issues and said she would have to get off the phone and would call me back shortly. I NEVER received a call back. I eventually figured out the issue on my own. Both of the representatives were nice but it would have been great to get a call back.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes taxes bearable. Repeat user of several years. Not gonna lie, this year's was a bit rocky at first. There was a glitch with uploading my W2 that didn't allow me to eFile. I tried several times and finally, online help was able to resolve the issue. I will definitely continue to use TurboTax in the future.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7263