TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax walks u through your taxes to a T They do a great job of walking me through my taxes that I didn’t need a tax expert but I like knowing if I need them they r there to help
Date published: 2022-02-25
Rated 3 out of 5 by from 2021 Has degraded from previous years Computer response time is slower. Handling of credit for foreign taxes paid were improperly handled. Taxes under $300 do not require form 1116, but ttax calls for it
Date published: 2022-02-25
Rated 5 out of 5 by from Love turbo tax I cannot believe I used to pay a CPA for this previously. So easy a caveman can do it.
Date published: 2022-02-25
Rated 5 out of 5 by from Great. simple and easy to navigate. I've never even had to use any of the tools due to how easily the program is navigated and the guidance that comes with every page whether you're using a tool or not. super simple, super easy, no hassle.
Date published: 2022-02-25
Rated 3 out of 5 by from Website is fantastic but Chat/Call help is a joke Website is easy, intuitive, and really helpful. However it imported my admittedly complicated employer info incorrectly. I paid for the expensive chat help. I chatted with someone who gave me a ridiculous solution (have your employer re-file their tax info). I then opted for a callback which, when I got, was treated to 10 minutes of a meal preparation in a foreign country. My 3rd chat session resolved the issue.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax TurboTax gives all the information and tools one needs to file taxes in a secure, easy and reliable way.
Date published: 2022-02-25
Rated 4 out of 5 by from Seems to run good and no delays, Good Job. Just completed my taxes and everything looks to be good.
Date published: 2022-02-25
Rated 5 out of 5 by from Great Things went good and the help was appreciated! Thanks
Date published: 2022-02-25
Rated 5 out of 5 by from Should be called easy Tax Things go very smoothly You really couldnt ask for an easier service
Date published: 2022-02-25
Rated 1 out of 5 by from Kind of upset I didn’t like the fact that I got charged two different amounts two times for filing my taxes. I’ve always filed for free
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax walks u through your taxes to a T They do a great job of walking me through my taxes that I didn’t need a tax expert but I like knowing if I need them they r there to help
Date published: 2022-02-25
Rated 3 out of 5 by from 2021 Has degraded from previous years Computer response time is slower. Handling of credit for foreign taxes paid were improperly handled. Taxes under $300 do not require form 1116, but ttax calls for it
Date published: 2022-02-25
Rated 5 out of 5 by from Love turbo tax I cannot believe I used to pay a CPA for this previously. So easy a caveman can do it.
Date published: 2022-02-25
Rated 5 out of 5 by from Great. simple and easy to navigate. I've never even had to use any of the tools due to how easily the program is navigated and the guidance that comes with every page whether you're using a tool or not. super simple, super easy, no hassle.
Date published: 2022-02-25
Rated 3 out of 5 by from Website is fantastic but Chat/Call help is a joke Website is easy, intuitive, and really helpful. However it imported my admittedly complicated employer info incorrectly. I paid for the expensive chat help. I chatted with someone who gave me a ridiculous solution (have your employer re-file their tax info). I then opted for a callback which, when I got, was treated to 10 minutes of a meal preparation in a foreign country. My 3rd chat session resolved the issue.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax TurboTax gives all the information and tools one needs to file taxes in a secure, easy and reliable way.
Date published: 2022-02-25
Rated 4 out of 5 by from Seems to run good and no delays, Good Job. Just completed my taxes and everything looks to be good.
Date published: 2022-02-25
Rated 5 out of 5 by from Great Things went good and the help was appreciated! Thanks
Date published: 2022-02-25
Rated 5 out of 5 by from Should be called easy Tax Things go very smoothly You really couldnt ask for an easier service
Date published: 2022-02-25
Rated 1 out of 5 by from Kind of upset I didn’t like the fact that I got charged two different amounts two times for filing my taxes. I’ve always filed for free
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7258