TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Easy to Use Took only about 2.5 hours. Most information was downloadable from financial institutions and employers.
Date published: 2023-03-11
Rated 5 out of 5 by from My go to tax software I have used turbotax for several years always with good results. It is user friendly and walks you through everything.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax gets the job done! Second year using Turbo Tax. Completing year end taxes is always a tough thing to do. However, with Turbo Tax, the process is as easy as it can ever be. When things don't make sense, you simply open a chat session and experts walk you through the process. Not just with a chat session, but online control of your screen so they can show you exactly what to enter and where. Love Turbo Tax.
Date published: 2023-03-11
Rated 5 out of 5 by from Filing Taxes Made Simple As a longtime customer and user of TurboTax, I have enjoyed the simplicity of filing my taxes, sometimes complicated, using this platform, and I have had nothing but peace of mind knowing that my returns are accurate and very easy to file. TurboTax offers other services to further my peace of mind like AuditDefense, etc., making the entire process virtually worry free. In addition, all my prior returns are accessible anytime I wish to review them or even save them to my PC. I always go with the best, and IMO, TurboTax IS The Best!!
Date published: 2023-03-11
Rated 2 out of 5 by from Good to get them done quickly I've been using Turbo Tax for over 10 years. Turbo Tax has allowed me to get my taxes done quickly. I am NOT happy with their fee increases though. It is getting more and more expensive for me to file my taxes. Turbo Tax does not know the ins and outs of tax laws like a CPA or accountant will. Turbo Tax does not get me additional monies back. Also, do not sign up for their "Review your taxes with a live person" option. No live person reviewed my taxes. I ended up paying an addition $50 for a stupid computer animation.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great It was great service. This is my 3rd year filing and they do great everytime
Date published: 2023-03-11
Rated 5 out of 5 by from Very helpful Don was very helpful and made me feel reassured that my taxes were being filed appropriately.
Date published: 2023-03-11
Rated 5 out of 5 by from Not just a number I really enjoyed using the full service. The zoom was nice the various different ways to communicate with the CPA was awesome. The only gripe I would have is with the checklist section I had multiple documents to submit for one category but it wouldn't allow me to add it to that category. Steve had to go in there and add it in otherwise I would have to add it under other documents.
Date published: 2023-03-11
Rated 5 out of 5 by from Ed was wonderful! Ed went above and beyond and we got a wonderful return! So happy!
Date published: 2023-03-11
Rated 5 out of 5 by from Great! It was great! Easy to use. Was a great experience.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Easy to Use Took only about 2.5 hours. Most information was downloadable from financial institutions and employers.
Date published: 2023-03-11
Rated 5 out of 5 by from My go to tax software I have used turbotax for several years always with good results. It is user friendly and walks you through everything.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax gets the job done! Second year using Turbo Tax. Completing year end taxes is always a tough thing to do. However, with Turbo Tax, the process is as easy as it can ever be. When things don't make sense, you simply open a chat session and experts walk you through the process. Not just with a chat session, but online control of your screen so they can show you exactly what to enter and where. Love Turbo Tax.
Date published: 2023-03-11
Rated 5 out of 5 by from Filing Taxes Made Simple As a longtime customer and user of TurboTax, I have enjoyed the simplicity of filing my taxes, sometimes complicated, using this platform, and I have had nothing but peace of mind knowing that my returns are accurate and very easy to file. TurboTax offers other services to further my peace of mind like AuditDefense, etc., making the entire process virtually worry free. In addition, all my prior returns are accessible anytime I wish to review them or even save them to my PC. I always go with the best, and IMO, TurboTax IS The Best!!
Date published: 2023-03-11
Rated 2 out of 5 by from Good to get them done quickly I've been using Turbo Tax for over 10 years. Turbo Tax has allowed me to get my taxes done quickly. I am NOT happy with their fee increases though. It is getting more and more expensive for me to file my taxes. Turbo Tax does not know the ins and outs of tax laws like a CPA or accountant will. Turbo Tax does not get me additional monies back. Also, do not sign up for their "Review your taxes with a live person" option. No live person reviewed my taxes. I ended up paying an addition $50 for a stupid computer animation.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great It was great service. This is my 3rd year filing and they do great everytime
Date published: 2023-03-11
Rated 5 out of 5 by from Very helpful Don was very helpful and made me feel reassured that my taxes were being filed appropriately.
Date published: 2023-03-11
Rated 5 out of 5 by from Not just a number I really enjoyed using the full service. The zoom was nice the various different ways to communicate with the CPA was awesome. The only gripe I would have is with the checklist section I had multiple documents to submit for one category but it wouldn't allow me to add it to that category. Steve had to go in there and add it in otherwise I would have to add it under other documents.
Date published: 2023-03-11
Rated 5 out of 5 by from Ed was wonderful! Ed went above and beyond and we got a wonderful return! So happy!
Date published: 2023-03-11
Rated 5 out of 5 by from Great! It was great! Easy to use. Was a great experience.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7257