TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Beware of the $40 hidden fee at end The actual process was great. The only thing that didn't sit well with me was that I didn't know I was paying $40 extra for the option to pay my turbotax fees with my federal refund. They left that out until the very very end. They need to advertise that sooner on in the filing process.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to do This is the first time I've used turbo tax. It was very clear and easy to understand. I'll definitely use it again next year!
Date published: 2021-02-28
Rated 5 out of 5 by from Intuitive To Use Easy prompts and helpful information if you want to understand why certain items work the ways they do
Date published: 2021-02-28
Rated 5 out of 5 by from Great Tax Prep Product This is now my 10th consecutive year of filing my taxes with Turbo Tax. Although my personal and financial situations have changed a lot over those years which has affected my tax filing, Turbo Tax has been able to provide a product that meets all of my needs from year-to-year. I would and have recommended them to everyone.
Date published: 2021-02-28
Rated 5 out of 5 by from Great software - simple Used turbotax for several years and really like it. Nice to have control over your taxes instead of trusting somebody else to do it right.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use Everything worked well except for Turbotax's approach to the Standard Deduction. Turbo Tax does not consider the impact of the MD State taxes when encouraging users to use the Standard Deduction for Federal Taxes. The way Turbo Tax is set up the user has to do the Federal and State taxes all the way to the end using the Standard Deduction and then again using Itemized deductions and compare the combined taxes due for Federal and State. Turbo Tax could make this comparison easier and Turbo Tax could make it clearer that the State Tax requirements impact the choice of whether to use Standard or itemized deductions for Federal.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax Deluxe I purchased the DVD version of TT Deluxe software from Walmart for $59.00 for my MAC. It was not compatible for my computer and I used the download key for the software. I now was CHARGED $90.00 to use the online software to file my taxes. (Plus all the filing fees) I wish to be refunded for the DVD I purchased. If your DVD is not compatible with all computers it should state it on the packaging. It bad enough being ripped off by the government and now your software company, I'll use H&R Block nest year!
Date published: 2021-02-28
Rated 5 out of 5 by from I love Turbo Tax! I have been using Turbo Tax for 6 years now and it offers the highest quality services available. I will never use any other tax preparation company again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Product TurboTax has been my go to for several years! It is an easy way to complete your taxes.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is still good but .... I've used TurboTax for several years and this year I had more problems for some reason. I twice had to contact customer service, who were helpful, but in the end it took a lot of time and sweat to overcome the glitches. In the past if something was not perfect you had to fix it before moving on. That worked better. This time it went back to random details. Odd.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7257
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Beware of the $40 hidden fee at end The actual process was great. The only thing that didn't sit well with me was that I didn't know I was paying $40 extra for the option to pay my turbotax fees with my federal refund. They left that out until the very very end. They need to advertise that sooner on in the filing process.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to do This is the first time I've used turbo tax. It was very clear and easy to understand. I'll definitely use it again next year!
Date published: 2021-02-28
Rated 5 out of 5 by from Intuitive To Use Easy prompts and helpful information if you want to understand why certain items work the ways they do
Date published: 2021-02-28
Rated 5 out of 5 by from Great Tax Prep Product This is now my 10th consecutive year of filing my taxes with Turbo Tax. Although my personal and financial situations have changed a lot over those years which has affected my tax filing, Turbo Tax has been able to provide a product that meets all of my needs from year-to-year. I would and have recommended them to everyone.
Date published: 2021-02-28
Rated 5 out of 5 by from Great software - simple Used turbotax for several years and really like it. Nice to have control over your taxes instead of trusting somebody else to do it right.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use Everything worked well except for Turbotax's approach to the Standard Deduction. Turbo Tax does not consider the impact of the MD State taxes when encouraging users to use the Standard Deduction for Federal Taxes. The way Turbo Tax is set up the user has to do the Federal and State taxes all the way to the end using the Standard Deduction and then again using Itemized deductions and compare the combined taxes due for Federal and State. Turbo Tax could make this comparison easier and Turbo Tax could make it clearer that the State Tax requirements impact the choice of whether to use Standard or itemized deductions for Federal.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax Deluxe I purchased the DVD version of TT Deluxe software from Walmart for $59.00 for my MAC. It was not compatible for my computer and I used the download key for the software. I now was CHARGED $90.00 to use the online software to file my taxes. (Plus all the filing fees) I wish to be refunded for the DVD I purchased. If your DVD is not compatible with all computers it should state it on the packaging. It bad enough being ripped off by the government and now your software company, I'll use H&R Block nest year!
Date published: 2021-02-28
Rated 5 out of 5 by from I love Turbo Tax! I have been using Turbo Tax for 6 years now and it offers the highest quality services available. I will never use any other tax preparation company again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Product TurboTax has been my go to for several years! It is an easy way to complete your taxes.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is still good but .... I've used TurboTax for several years and this year I had more problems for some reason. I twice had to contact customer service, who were helpful, but in the end it took a lot of time and sweat to overcome the glitches. In the past if something was not perfect you had to fix it before moving on. That worked better. This time it went back to random details. Odd.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7257