TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TT Review Worked as advertised. I use Quicken as well. I will continue to use TT.
Date published: 2023-03-07
Rated 5 out of 5 by from Great self paced tax retrurn Able to complete all required steps to file without leaving the house.
Date published: 2023-03-07
Rated 5 out of 5 by from Was great. Will use again next year I have used Turbo Tax for at least 20 years I have seen many changes, all for the good.! I have also recommended this product to many others. I find it user friendly and Customer Service is there if you run into a problem.
Date published: 2023-03-07
Rated 2 out of 5 by from Don't like the online version. First year using online version. It's very expensive and it doesn't allow you to view forms without purchase first.
Date published: 2023-03-07
Rated 5 out of 5 by from Huge Time and Money Saver I love using TurboTax. It is easy to use and huge time saver. I had to file a 1041 this year and it was so confusing to try to figure out on my own. So much cheaper to buy this and do it myself. Accountants costs hundreds of dollars.
Date published: 2023-03-07
Rated 3 out of 5 by from Turbo Tax snuck up on me with State tax billing Forms were easy, some help was very easy, other help was obscure (Fed form, sec 6, line 10a was blank and needed a positive value or txt. What was that all about? no idea...no way to find answer on TT so I typed "Turbo Tax wants me to write something here.") At the end I was offered to efile Fed and State or just fed and DELETE my state forms. No option to save or print. I paid twice as much this year with TT, then another $59 to file state form. I felt this was a back handed approach. TT should be upfront with all billing FROM THE START. Finally, to submit this review I have to agree to whatever this means: "all "moral rights" that you may have in such Content have been voluntarily waived by you;" among other things. Nope, no more TT.
Date published: 2023-03-07
Rated 5 out of 5 by from Very efficient Tax expert helped me with a lot of changes this year. Was very responsive and on the ball.
Date published: 2023-03-07
Rated 1 out of 5 by from Used Turbo Tax for many Years! New program is now designed to up charge you at every turn! will definetely try another program for net year!
Date published: 2023-03-07
Rated 5 out of 5 by from 2022 great product, easy to use reliable, fast and help is always avaiable
Date published: 2023-03-07
Rated 4 out of 5 by from Okay performance Once again I had difficulty with two items. It couldn't find my banking institution & gave me problems including my RMD information.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TT Review Worked as advertised. I use Quicken as well. I will continue to use TT.
Date published: 2023-03-07
Rated 5 out of 5 by from Great self paced tax retrurn Able to complete all required steps to file without leaving the house.
Date published: 2023-03-07
Rated 5 out of 5 by from Was great. Will use again next year I have used Turbo Tax for at least 20 years I have seen many changes, all for the good.! I have also recommended this product to many others. I find it user friendly and Customer Service is there if you run into a problem.
Date published: 2023-03-07
Rated 2 out of 5 by from Don't like the online version. First year using online version. It's very expensive and it doesn't allow you to view forms without purchase first.
Date published: 2023-03-07
Rated 5 out of 5 by from Huge Time and Money Saver I love using TurboTax. It is easy to use and huge time saver. I had to file a 1041 this year and it was so confusing to try to figure out on my own. So much cheaper to buy this and do it myself. Accountants costs hundreds of dollars.
Date published: 2023-03-07
Rated 3 out of 5 by from Turbo Tax snuck up on me with State tax billing Forms were easy, some help was very easy, other help was obscure (Fed form, sec 6, line 10a was blank and needed a positive value or txt. What was that all about? no idea...no way to find answer on TT so I typed "Turbo Tax wants me to write something here.") At the end I was offered to efile Fed and State or just fed and DELETE my state forms. No option to save or print. I paid twice as much this year with TT, then another $59 to file state form. I felt this was a back handed approach. TT should be upfront with all billing FROM THE START. Finally, to submit this review I have to agree to whatever this means: "all "moral rights" that you may have in such Content have been voluntarily waived by you;" among other things. Nope, no more TT.
Date published: 2023-03-07
Rated 5 out of 5 by from Very efficient Tax expert helped me with a lot of changes this year. Was very responsive and on the ball.
Date published: 2023-03-07
Rated 1 out of 5 by from Used Turbo Tax for many Years! New program is now designed to up charge you at every turn! will definetely try another program for net year!
Date published: 2023-03-07
Rated 5 out of 5 by from 2022 great product, easy to use reliable, fast and help is always avaiable
Date published: 2023-03-07
Rated 4 out of 5 by from Okay performance Once again I had difficulty with two items. It couldn't find my banking institution & gave me problems including my RMD information.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 7256