TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax a true life saver!!!! Let me tell you...without Turbo Tax I would not have made the deadline!! I am so glad my friend recommended this tax efiling service. I was really intimidated and she reassured me Turbo Tax was a breeze. It was exactly that! So easy, pretty quick too! 10 out of 10, I definitely recommend!!
Date published: 2022-04-19
Rated 3 out of 5 by from Very Kludgy product Still geared for dummies Still as kludgy as it was 10 years ago. You need to change one small element within a string of responses and you have to go through all of them again to change one. One question or answer per screen - click next - one question or data point, click next, one data point, click next. It would be a major improvement to put it on one screen with multiple data points. Schedule E does this to some extent but is still followed by one question, click next, one question, click next...
Date published: 2022-04-19
Rated 5 out of 5 by from Quick, Easy and Efficient Get's better and better every year, always secure, always accurate
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Understand My experience with TurboTax was extremely simple to navigate and understand.
Date published: 2022-04-19
Rated 5 out of 5 by from Didn't realize it'd be so easy I've always been stressed about taxes, especially when it comes to having to enter numbers for things like capital gains and losses. I'd been using free online taxes before, where you have to enter everything, and had no idea that you could just drag and drop your tax documents with Turbotax and it'd just enter the numbers for you. Took a lot of stress off my plate!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is AWESOME This program was easy to follow and very user friendly.
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome!! very helpful customer service! answered all my questions
Date published: 2022-04-19
Rated 2 out of 5 by from Okay but Manual General process is okay, but anything with brokerage or crypto accounts requires extensive manual review.
Date published: 2022-04-19
Rated 5 out of 5 by from I love turbo tax I love that it’s so easy I look forward to using this app for years to come
Date published: 2022-04-19
Rated 5 out of 5 by from Why do it any other way? Easy Thorough Helpful Traps my (inevitable) mistakes
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax a true life saver!!!! Let me tell you...without Turbo Tax I would not have made the deadline!! I am so glad my friend recommended this tax efiling service. I was really intimidated and she reassured me Turbo Tax was a breeze. It was exactly that! So easy, pretty quick too! 10 out of 10, I definitely recommend!!
Date published: 2022-04-19
Rated 3 out of 5 by from Very Kludgy product Still geared for dummies Still as kludgy as it was 10 years ago. You need to change one small element within a string of responses and you have to go through all of them again to change one. One question or answer per screen - click next - one question or data point, click next, one data point, click next. It would be a major improvement to put it on one screen with multiple data points. Schedule E does this to some extent but is still followed by one question, click next, one question, click next...
Date published: 2022-04-19
Rated 5 out of 5 by from Quick, Easy and Efficient Get's better and better every year, always secure, always accurate
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Understand My experience with TurboTax was extremely simple to navigate and understand.
Date published: 2022-04-19
Rated 5 out of 5 by from Didn't realize it'd be so easy I've always been stressed about taxes, especially when it comes to having to enter numbers for things like capital gains and losses. I'd been using free online taxes before, where you have to enter everything, and had no idea that you could just drag and drop your tax documents with Turbotax and it'd just enter the numbers for you. Took a lot of stress off my plate!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is AWESOME This program was easy to follow and very user friendly.
Date published: 2022-04-19
Rated 4 out of 5 by from Awesome!! very helpful customer service! answered all my questions
Date published: 2022-04-19
Rated 2 out of 5 by from Okay but Manual General process is okay, but anything with brokerage or crypto accounts requires extensive manual review.
Date published: 2022-04-19
Rated 5 out of 5 by from I love turbo tax I love that it’s so easy I look forward to using this app for years to come
Date published: 2022-04-19
Rated 5 out of 5 by from Why do it any other way? Easy Thorough Helpful Traps my (inevitable) mistakes
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7252