TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good for year to year continuity of data Only issue was that form 3554 was automatically created and had to be deleted manually.
Date published: 2021-03-10
Rated 5 out of 5 by from Super Easy Guidance through program is easy to understand. Definitely Recommend
Date published: 2021-03-10
Rated 3 out of 5 by from Mostly great with some big annoyances I'm using the desktop version of TT. A few things are frustrating: - When importing from brokerages, you can't paste into the password field, making password managers difficult. - Backdoor Roth IRA flow is still more frustrating than it could be. Specifically entering the basis in traditional IRA was difficult this year. I am very disappointed by Intuit's lobbying of the federal government to keep taxes comple and prevent the IRS from offering more filing help to taxpayers. Other than this Turbotax remains one of the best packages out there.
Date published: 2021-03-10
Rated 5 out of 5 by from 8 years and still going Been using Turbotax 8 years and it lets me get my taxes done quickly and with little trouble figuring out where to put information. Going to be doing my girlfriends taxes for her next.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is my hero simple and easy to use..if you want clear instructions use this service
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax all the way! I have been using TurboTax ever since I started filling taxes. They make it an easy and enjoyable experience and have never steered me wrong. From being in the military to my wife starting a business, TurboTax had always been helpful and the support from their team is excellent. TurboTax all the way!
Date published: 2021-03-10
Rated 4 out of 5 by from Easy to navigate I liked the step by step process. There was only one part I got confused but that was because I didn't have any matching paperwork for that section. Otherwise straight forward process.
Date published: 2021-03-10
Rated 5 out of 5 by from FAST, EFFICIENT AND USER FRIENDLY! i TRIED TO COMPLETE THE HEALTHCARE RECON BY MYSELF IT IS COMPLICATED! THIS PROGRAM COMPLETED IT IN SECONDS!! THANK YOU!
Date published: 2021-03-10
Rated 2 out of 5 by from Crypto needs work!!! turbo tax always works great, this year I had serious trouble uploading and importing different crypto transactions. I spent a couple days trying different methods and had to pay a third party website to get everything to upload properly. I called customer service and while they were very nice. they had no clue of anything. like talking to my grandma about tech stuff. as a personaly tech savvy person it was hitting my limits. they need to seriously go fix this problem as it will definitely effect many people.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and quick first time user and found it quick and informative
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good for year to year continuity of data Only issue was that form 3554 was automatically created and had to be deleted manually.
Date published: 2021-03-10
Rated 5 out of 5 by from Super Easy Guidance through program is easy to understand. Definitely Recommend
Date published: 2021-03-10
Rated 3 out of 5 by from Mostly great with some big annoyances I'm using the desktop version of TT. A few things are frustrating: - When importing from brokerages, you can't paste into the password field, making password managers difficult. - Backdoor Roth IRA flow is still more frustrating than it could be. Specifically entering the basis in traditional IRA was difficult this year. I am very disappointed by Intuit's lobbying of the federal government to keep taxes comple and prevent the IRS from offering more filing help to taxpayers. Other than this Turbotax remains one of the best packages out there.
Date published: 2021-03-10
Rated 5 out of 5 by from 8 years and still going Been using Turbotax 8 years and it lets me get my taxes done quickly and with little trouble figuring out where to put information. Going to be doing my girlfriends taxes for her next.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is my hero simple and easy to use..if you want clear instructions use this service
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax all the way! I have been using TurboTax ever since I started filling taxes. They make it an easy and enjoyable experience and have never steered me wrong. From being in the military to my wife starting a business, TurboTax had always been helpful and the support from their team is excellent. TurboTax all the way!
Date published: 2021-03-10
Rated 4 out of 5 by from Easy to navigate I liked the step by step process. There was only one part I got confused but that was because I didn't have any matching paperwork for that section. Otherwise straight forward process.
Date published: 2021-03-10
Rated 5 out of 5 by from FAST, EFFICIENT AND USER FRIENDLY! i TRIED TO COMPLETE THE HEALTHCARE RECON BY MYSELF IT IS COMPLICATED! THIS PROGRAM COMPLETED IT IN SECONDS!! THANK YOU!
Date published: 2021-03-10
Rated 2 out of 5 by from Crypto needs work!!! turbo tax always works great, this year I had serious trouble uploading and importing different crypto transactions. I spent a couple days trying different methods and had to pay a third party website to get everything to upload properly. I called customer service and while they were very nice. they had no clue of anything. like talking to my grandma about tech stuff. as a personaly tech savvy person it was hitting my limits. they need to seriously go fix this problem as it will definitely effect many people.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy and quick first time user and found it quick and informative
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7252