TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome Great working with Janice……………………………………………………………….
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is Excellent With Turbotax, you have a very easy process in filling out your taxes. If there are any questions, you can easily speak with a Turbotax Expert who will provide you with all the answers you need.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was easy to use It was very easy and simple to use. Didn't take very long to complete.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax: Fast and Easy Filing my taxes was quick and easy and I felt confident using the software.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax makes it easy I find Turbo Tax to be effective and provides confidence in preparing my business taxes.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes doing taxes so much easier, the system is easy to use, the helpful hints answered many questions for me. The whole experience is great !
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome Very fast and the customer service were there when I need it
Date published: 2023-03-11
Rated 5 out of 5 by from Great ! Very easy to use and walks you through the process in a way that is easy to understand.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo tax is super quick and easy Love that there is live help at any time of you need it
Date published: 2023-03-11
Rated 1 out of 5 by from Not so sure I've always used turbo tax for my taxes but I used a tax professional my last two taxes (2020-2021). I returned to turbo taxes this year because I wanted to do my own taxes again. I regret this decision because I took covid 19 disaster distribution that I spread over three years. When I tried to file my taxes this year, turbo tax told me I have to wait till 2/16 because that's when form 8915f will be available to use. I waited and then they switched again and told me to wait till 2/23, which I also waited. When 2/23 came, again I was told to wait till 3/9. This is so frustrating as big a company as turbox tax is, it can not get its act together and give accurate information. Turbo tax do not have customer service to talk to with an issue which is ridiculous. Also when I purchased the software, I was under the impression that you get 5 free federal and one free state file. I was however, charged $25 for my state file and I am using the turbotax home & business software. I need my refund.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Great working with Janice……………………………………………………………….
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is Excellent With Turbotax, you have a very easy process in filling out your taxes. If there are any questions, you can easily speak with a Turbotax Expert who will provide you with all the answers you need.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was easy to use It was very easy and simple to use. Didn't take very long to complete.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax: Fast and Easy Filing my taxes was quick and easy and I felt confident using the software.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax makes it easy I find Turbo Tax to be effective and provides confidence in preparing my business taxes.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes doing taxes so much easier, the system is easy to use, the helpful hints answered many questions for me. The whole experience is great !
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is awesome Very fast and the customer service were there when I need it
Date published: 2023-03-11
Rated 5 out of 5 by from Great ! Very easy to use and walks you through the process in a way that is easy to understand.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo tax is super quick and easy Love that there is live help at any time of you need it
Date published: 2023-03-11
Rated 1 out of 5 by from Not so sure I've always used turbo tax for my taxes but I used a tax professional my last two taxes (2020-2021). I returned to turbo taxes this year because I wanted to do my own taxes again. I regret this decision because I took covid 19 disaster distribution that I spread over three years. When I tried to file my taxes this year, turbo tax told me I have to wait till 2/16 because that's when form 8915f will be available to use. I waited and then they switched again and told me to wait till 2/23, which I also waited. When 2/23 came, again I was told to wait till 3/9. This is so frustrating as big a company as turbox tax is, it can not get its act together and give accurate information. Turbo tax do not have customer service to talk to with an issue which is ridiculous. Also when I purchased the software, I was under the impression that you get 5 free federal and one free state file. I was however, charged $25 for my state file and I am using the turbotax home & business software. I need my refund.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7248