TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is easy to use Great resource and easy to use. Have been using for years.
Date published: 2021-03-17
Rated 2 out of 5 by from TurboTax _was_ awesome tl;dr - Pay walls prevent you from using features effectively. System was buggy. A little too pricey for too little payoff. I've been using TurboTax for years, but this year I felt like I could not use features I'd previously had little to no difficulty using without a pay wall. That combined with some weird bugs and I think I'm going to try out another product next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Does the job I have used Turbo Tax on disc and online. This year used it online only, same as last year. Some of the best features are carryover and remembering what you did last year. It prompts you to enter all accounts and entries this way. However, I wish it had better ways to mark where you left off (how many people sit down and do their taxes in one sitting?). I couldn't find the flag page or bookmark I have used in the past to get back to an entry. Also, I will ask you the same questions over again when you enter some subject areas--so you are duplicating your work and efforts.
Date published: 2021-03-17
Rated 5 out of 5 by from It was so easy! I would definitely use again next year And it was so efficient and thorough
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax has gotten much better, but lpricier Turbo Tax has gotten much easier to use and very intuitive. But it has also got pricier. $40 extra for paying through your returns
Date published: 2021-03-17
Rated 5 out of 5 by from LOVE TURBO TAX IT IS GREAT I HAVE USED TURBO TAX FOR MORE THAN A DECADE IT IS AWESOMW
Date published: 2021-03-17
Rated 4 out of 5 by from GOOD WITH FEDERAL HARD WITH MICHIGAN MICHIGAN NOW REQUIRES YOU LIST YOUR INCOME 1-3 MONTHS, 1-5 MONTHS AND 1-8 MONTHS--DIDN'T UNDERSTAND IT AND DIVIDED INCOME BY 3, GOT A PENALTY FOR UNDERPAYMENT OF TAXES. SO WENT BACK TO CHANGE IT, CAN'T FIND ITTO CHANGE, HAD TO CHANGE MANUALLY (PRINT, WHITE OUT AND TRY AGAIN)
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy Very clear instructions, super easy to use. Thanks for all the help.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy step by step questions was skeptic at first but process was fun! 11111111
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 7248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy to use Great resource and easy to use. Have been using for years.
Date published: 2021-03-17
Rated 2 out of 5 by from TurboTax _was_ awesome tl;dr - Pay walls prevent you from using features effectively. System was buggy. A little too pricey for too little payoff. I've been using TurboTax for years, but this year I felt like I could not use features I'd previously had little to no difficulty using without a pay wall. That combined with some weird bugs and I think I'm going to try out another product next year.
Date published: 2021-03-17
Rated 4 out of 5 by from Does the job I have used Turbo Tax on disc and online. This year used it online only, same as last year. Some of the best features are carryover and remembering what you did last year. It prompts you to enter all accounts and entries this way. However, I wish it had better ways to mark where you left off (how many people sit down and do their taxes in one sitting?). I couldn't find the flag page or bookmark I have used in the past to get back to an entry. Also, I will ask you the same questions over again when you enter some subject areas--so you are duplicating your work and efforts.
Date published: 2021-03-17
Rated 5 out of 5 by from It was so easy! I would definitely use again next year And it was so efficient and thorough
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax has gotten much better, but lpricier Turbo Tax has gotten much easier to use and very intuitive. But it has also got pricier. $40 extra for paying through your returns
Date published: 2021-03-17
Rated 5 out of 5 by from LOVE TURBO TAX IT IS GREAT I HAVE USED TURBO TAX FOR MORE THAN A DECADE IT IS AWESOMW
Date published: 2021-03-17
Rated 4 out of 5 by from GOOD WITH FEDERAL HARD WITH MICHIGAN MICHIGAN NOW REQUIRES YOU LIST YOUR INCOME 1-3 MONTHS, 1-5 MONTHS AND 1-8 MONTHS--DIDN'T UNDERSTAND IT AND DIVIDED INCOME BY 3, GOT A PENALTY FOR UNDERPAYMENT OF TAXES. SO WENT BACK TO CHANGE IT, CAN'T FIND ITTO CHANGE, HAD TO CHANGE MANUALLY (PRINT, WHITE OUT AND TRY AGAIN)
Date published: 2021-03-17
Rated 5 out of 5 by from Super easy Very clear instructions, super easy to use. Thanks for all the help.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy step by step questions was skeptic at first but process was fun! 11111111
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is awesome Love it, Highly recommended!!! Would definitely do it again...
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 7248