TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Could be better Website kept freezing and lagging so I had to refresh and log back in several times. Also, it is ridiculous to charge to deduct from your refund when already paying almost $200 for state and federal.
Date published: 2022-04-19
Rated 5 out of 5 by from IT WORKED GREAT AND EASY! IT WORKED GREAT AND EASY! THANK YOU! VERY EASY TO USE!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Easy to use andihaverecomendedtoothersforusenextyear
Date published: 2022-04-19
Rated 5 out of 5 by from TT was Awesome! Made the uneasy process of Taxes comfortable and confident
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use it took a while but it was easy to will use next year
Date published: 2022-04-19
Rated 5 out of 5 by from use turbo tax its been great very useful easy to follow will use this every yr will recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Simple, quick, to the point Remembered information from last year that came in handy for filing for this year. Easy walk through guides when things start to seem a little confusing.
Date published: 2022-04-19
Rated 3 out of 5 by from Frustrated that I had to upgrade in order to file I liked the process and how easy it was to follow the step by step guides but I felt a bit trapped by the way I thought I was going to file for free and then had to upgrade in order to file. The IRA I have does some selling of stocks throughout the year and that seems to be the reason. Not only did I have to pay for premier at $89 but also had to pay for state at $49. If I had more time I would have started over using a different service
Date published: 2022-04-19
Rated 1 out of 5 by from It is getting worse and worse I had a lot of problems just to install it last year. This year, I simple could not install on my laptop. I had to install it on a different computer in order to work with it. Then it scared the hack out of me when it asked me to pay again after I was done paying. In the end, the last click of transmission kept returning the previous pages. I was a loyal customer of TurboTax, using it since the beginning of it. But I am done with it and will look for an alternative for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is awesome Fast cheap accurate feel comfortable explains what your doing very easy to navigate
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Could be better Website kept freezing and lagging so I had to refresh and log back in several times. Also, it is ridiculous to charge to deduct from your refund when already paying almost $200 for state and federal.
Date published: 2022-04-19
Rated 5 out of 5 by from IT WORKED GREAT AND EASY! IT WORKED GREAT AND EASY! THANK YOU! VERY EASY TO USE!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Easy to use andihaverecomendedtoothersforusenextyear
Date published: 2022-04-19
Rated 5 out of 5 by from TT was Awesome! Made the uneasy process of Taxes comfortable and confident
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use it took a while but it was easy to will use next year
Date published: 2022-04-19
Rated 5 out of 5 by from use turbo tax its been great very useful easy to follow will use this every yr will recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Simple, quick, to the point Remembered information from last year that came in handy for filing for this year. Easy walk through guides when things start to seem a little confusing.
Date published: 2022-04-19
Rated 3 out of 5 by from Frustrated that I had to upgrade in order to file I liked the process and how easy it was to follow the step by step guides but I felt a bit trapped by the way I thought I was going to file for free and then had to upgrade in order to file. The IRA I have does some selling of stocks throughout the year and that seems to be the reason. Not only did I have to pay for premier at $89 but also had to pay for state at $49. If I had more time I would have started over using a different service
Date published: 2022-04-19
Rated 1 out of 5 by from It is getting worse and worse I had a lot of problems just to install it last year. This year, I simple could not install on my laptop. I had to install it on a different computer in order to work with it. Then it scared the hack out of me when it asked me to pay again after I was done paying. In the end, the last click of transmission kept returning the previous pages. I was a loyal customer of TurboTax, using it since the beginning of it. But I am done with it and will look for an alternative for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is awesome Fast cheap accurate feel comfortable explains what your doing very easy to navigate
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7247