TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from I was pleased that she helped me when I couldn't It was nice to know that she was there to help me when I couldn't complete them on my own
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO TAX IS PRETTY EASY I had to call for help a couple times and both times the representative was nice, helpful and seemed well familiar with my problems and answered them quickly.
Date published: 2022-02-26
Rated 1 out of 5 by from Nothing but Fees Start for free is joke. While applications exist to help you do your taxes for free, TurboTax is absolutely bent on getting at least $100 from you for using their software. I knew in the beginning that I would have to pay at least $39 for entering our Crypt Currency accounts, but by the end somehow they charged me $150. Importing Crypto is an absolute nightmare. They won't let you summarize even when importing info from your Crypt wallet (in the file format they ask for) you will still have to go through EVERY single transaction. For us that was 191 transactions. Then you get a surprise bill at the end. Sweet.
Date published: 2022-02-26
Rated 5 out of 5 by from Great system easily to work. “Great experience overall, I love how you can do it yourself and there’s always someone you can talk to.”
Date published: 2022-02-26
Rated 5 out of 5 by from Good Really helped me through my process. Lots of jobs and kids.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo tax over the last 20 years
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is pretty cool I found it to be very easy and user friendly. I would recommend.
Date published: 2022-02-26
Rated 5 out of 5 by from A Helpful, Effective Guide TurboTax makes it easy to gather information for your return using online sources of information. And I trust TurboTax to organize the necessary information accurately to complete my return
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is very easy to use and the professional help is great as well
Date published: 2022-02-26
Rated 5 out of 5 by from Great place to file taxes It’s an easy way to get it done. An all the expert help is nice.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I was pleased that she helped me when I couldn't It was nice to know that she was there to help me when I couldn't complete them on my own
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO TAX IS PRETTY EASY I had to call for help a couple times and both times the representative was nice, helpful and seemed well familiar with my problems and answered them quickly.
Date published: 2022-02-26
Rated 1 out of 5 by from Nothing but Fees Start for free is joke. While applications exist to help you do your taxes for free, TurboTax is absolutely bent on getting at least $100 from you for using their software. I knew in the beginning that I would have to pay at least $39 for entering our Crypt Currency accounts, but by the end somehow they charged me $150. Importing Crypto is an absolute nightmare. They won't let you summarize even when importing info from your Crypt wallet (in the file format they ask for) you will still have to go through EVERY single transaction. For us that was 191 transactions. Then you get a surprise bill at the end. Sweet.
Date published: 2022-02-26
Rated 5 out of 5 by from Great system easily to work. “Great experience overall, I love how you can do it yourself and there’s always someone you can talk to.”
Date published: 2022-02-26
Rated 5 out of 5 by from Good Really helped me through my process. Lots of jobs and kids.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo tax over the last 20 years
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is pretty cool I found it to be very easy and user friendly. I would recommend.
Date published: 2022-02-26
Rated 5 out of 5 by from A Helpful, Effective Guide TurboTax makes it easy to gather information for your return using online sources of information. And I trust TurboTax to organize the necessary information accurately to complete my return
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is very easy to use and the professional help is great as well
Date published: 2022-02-26
Rated 5 out of 5 by from Great place to file taxes It’s an easy way to get it done. An all the expert help is nice.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7244