TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for 14 years. It is great to use and with each year the IRS makes a little bit difficult, but the Turbo Tax Agents are always helpful and answer my questions.
Date published: 2022-04-06
Rated 4 out of 5 by from OK I like the ease of Turbo but this year seemed a bit more difficult
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome! Just wish they supported MAC OS. Workaround is to use a windows parallel
Date published: 2022-04-06
Rated 4 out of 5 by from Chat expert Mary was terrific Great experience with live chat expert. All went well
Date published: 2022-04-06
Rated 3 out of 5 by from Pop Ups and Add ons get worse every year The auto importing of W2 and investments is amazing, but it gets annoying having to click that I do not want to add max for $45 on every screen. I also wish there was an option to remove a lot of clicks and just fill in the boxes for the forms I need to.
Date published: 2022-04-06
Rated 1 out of 5 by from Fee after fee I thought you guys advertised free tax returns on tv. I know I added a couple service upgrades, but I didn’t know how many extra fees there was
Date published: 2022-04-06
Rated 3 out of 5 by from TurboTax is not user friendly software I have been using TurboTax since the days of MacInTax in the early 1990's. I doubt that I will use it again. I buy the Premier version because I trade stocks. It used to be easy to find and modify the schedules when my brokerage made a mistake. Over the last several years the worksheets have become buried deeper and deeper and the data organization has become more and more obtuse. This year the stock transaction entries downloaded from my brokerage were in such a tiny font that they were unreadable. This was not the case in the past. I formerly could read the entries to verify the download, this year I gave up. I am not a happy customer.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use - - AGAIN!! Such a perfect way to file. Thank you TurboTax, you made it easy... AGAIN!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Tax time made online easy I am sure that next time I will know more. Tax time is something we have to deal with.
Date published: 2022-04-06
Rated 5 out of 5 by from It was easy and FAST! The expert I worked with was fast and knowledgeable.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 7243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for 14 years. It is great to use and with each year the IRS makes a little bit difficult, but the Turbo Tax Agents are always helpful and answer my questions.
Date published: 2022-04-06
Rated 4 out of 5 by from OK I like the ease of Turbo but this year seemed a bit more difficult
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome! Just wish they supported MAC OS. Workaround is to use a windows parallel
Date published: 2022-04-06
Rated 4 out of 5 by from Chat expert Mary was terrific Great experience with live chat expert. All went well
Date published: 2022-04-06
Rated 3 out of 5 by from Pop Ups and Add ons get worse every year The auto importing of W2 and investments is amazing, but it gets annoying having to click that I do not want to add max for $45 on every screen. I also wish there was an option to remove a lot of clicks and just fill in the boxes for the forms I need to.
Date published: 2022-04-06
Rated 1 out of 5 by from Fee after fee I thought you guys advertised free tax returns on tv. I know I added a couple service upgrades, but I didn’t know how many extra fees there was
Date published: 2022-04-06
Rated 3 out of 5 by from TurboTax is not user friendly software I have been using TurboTax since the days of MacInTax in the early 1990's. I doubt that I will use it again. I buy the Premier version because I trade stocks. It used to be easy to find and modify the schedules when my brokerage made a mistake. Over the last several years the worksheets have become buried deeper and deeper and the data organization has become more and more obtuse. This year the stock transaction entries downloaded from my brokerage were in such a tiny font that they were unreadable. This was not the case in the past. I formerly could read the entries to verify the download, this year I gave up. I am not a happy customer.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use - - AGAIN!! Such a perfect way to file. Thank you TurboTax, you made it easy... AGAIN!!!
Date published: 2022-04-06
Rated 5 out of 5 by from Tax time made online easy I am sure that next time I will know more. Tax time is something we have to deal with.
Date published: 2022-04-06
Rated 5 out of 5 by from It was easy and FAST! The expert I worked with was fast and knowledgeable.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 7243