TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 5 out of 5 by
Praston from
Turbo will do it right
My experience was very positive. I have been using turbo tax for years.
Date published: 2022-02-25
Rated 5 out of 5 by
MikeMaddie from
Easy to use
Software is intuitive and easy to use and help feature is great
Date published: 2022-02-25
Rated 5 out of 5 by
Babylove692 from
Awesome
Experience was great and it was very easy to do would recommend do you use TurboTax
Date published: 2022-02-25
Rated 4 out of 5 by
czbest from
Great
Not very happy with the way I was treated for the last two Days, I started my return on Feb 22, 2022, after completing the return had a Problem with Form 593 not reporting correctly?? Was on the Phone for about 3 hours with people trying to help me, however no one could fix the problem with State filing. Was told someone would call me back on Feb 23. No one ever called back, I called Turbotax onFeb 23 at about 3 PM PST told the gal the problem I was having and no one called me back? She them put me on Hold (waited 90 mins on hold) No one ever pick up again to talk to me. On Feb 24 at about I called again at about 1PM PST the first person I talked to (went thru the store again) Telling her the problem. This lady told me to call The IRS to complete form 1040. This was completely incorrect.... She then hung up on me?? I again went on line to have someone call me back. A lady named Shanita was on the line to help (told her the problems I was having) This was a blessing she was so helpful what a blessing and breath of fresh air. She worked with me to correct the problem. If it wasn't for Shanita I would never come back to TurboTax.. What a wonderful lady..OVER THE PAST 3 DAYS
Date published: 2022-02-25
Rated 5 out of 5 by
Creative lady from
easy peasy
So Easy and helpful. Questions are explained and easy to complete.
Date published: 2022-02-25
Rated 5 out of 5 by
Connie69825476 from
Awsome
Pretty easy okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-02-25
Rated 5 out of 5 by
YY233 from
AWESOME
IT WAS GOOD REALLY HELP LIVE EXPEXRT WALED ME THRU AND HELPED
Date published: 2022-02-25
Rated 3 out of 5 by
DebKelley from
average at best
I was unable to find an answer to simple question. I needed to change the amount applied from 2020 and just accidently stumbled across the information after having read pages of questions and answers. Also tried calling but that just added another 10 minutes of waiting.
Date published: 2022-02-25
Rated 5 out of 5 by
Paul1911 from
Simple, convenient service
Made it easy to import all necessary documents, and it's cheaper than hiring an accountant. The convenience of being able to work on it whenever I had time and come back to it later is also nice.
Date published: 2022-02-25
Rated 5 out of 5 by
Dar64 from
Turbo tax is great
Very easy to use. Fast and accurate. Love it! Recommend
All TurboTax® Offerings Reviews - Page 7242
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Praston from
Turbo will do it right
My experience was very positive. I have been using turbo tax for years.
Date published: 2022-02-25
Rated 5 out of 5 by
MikeMaddie from
Easy to use
Software is intuitive and easy to use and help feature is great
Date published: 2022-02-25
Rated 5 out of 5 by
Babylove692 from
Awesome
Experience was great and it was very easy to do would recommend do you use TurboTax
Date published: 2022-02-25
Rated 4 out of 5 by
czbest from
Great
Not very happy with the way I was treated for the last two Days, I started my return on Feb 22, 2022, after completing the return had a Problem with Form 593 not reporting correctly?? Was on the Phone for about 3 hours with people trying to help me, however no one could fix the problem with State filing. Was told someone would call me back on Feb 23. No one ever called back, I called Turbotax onFeb 23 at about 3 PM PST told the gal the problem I was having and no one called me back? She them put me on Hold (waited 90 mins on hold) No one ever pick up again to talk to me. On Feb 24 at about I called again at about 1PM PST the first person I talked to (went thru the store again) Telling her the problem. This lady told me to call The IRS to complete form 1040. This was completely incorrect.... She then hung up on me?? I again went on line to have someone call me back. A lady named Shanita was on the line to help (told her the problems I was having) This was a blessing she was so helpful what a blessing and breath of fresh air. She worked with me to correct the problem. If it wasn't for Shanita I would never come back to TurboTax.. What a wonderful lady..OVER THE PAST 3 DAYS
Date published: 2022-02-25
Rated 5 out of 5 by
Creative lady from
easy peasy
So Easy and helpful. Questions are explained and easy to complete.
Date published: 2022-02-25
Rated 5 out of 5 by
Connie69825476 from
Awsome
Pretty easy okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-02-25
Rated 5 out of 5 by
YY233 from
AWESOME
IT WAS GOOD REALLY HELP LIVE EXPEXRT WALED ME THRU AND HELPED
Date published: 2022-02-25
Rated 3 out of 5 by
DebKelley from
average at best
I was unable to find an answer to simple question. I needed to change the amount applied from 2020 and just accidently stumbled across the information after having read pages of questions and answers. Also tried calling but that just added another 10 minutes of waiting.
Date published: 2022-02-25
Rated 5 out of 5 by
Paul1911 from
Simple, convenient service
Made it easy to import all necessary documents, and it's cheaper than hiring an accountant. The convenience of being able to work on it whenever I had time and come back to it later is also nice.
Date published: 2022-02-25
Rated 5 out of 5 by
Dar64 from
Turbo tax is great
Very easy to use. Fast and accurate. Love it! Recommend
All TurboTax® Offerings Reviews - Page 7242
Date published: 2022-02-25