TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
SSSDDDD from
Turbo TAX IS VERY HELPFUL.
I owe, so not a happy camper, this is the 2nd year I owe, so really not happy.
Date published: 2022-10-17
Rated 5 out of 5 by
SMF5m5 from
Turbo Tax is the only tax App for me.
Anyone can use Turbo Tax, from the novice to the professional. I like the fact that for the novice it will take you through every step one at a time so you don't miss any deduction or income item as you progress through the App.
Date published: 2022-10-17
Rated 3 out of 5 by
VeeJay1072 from
Not as good as usual
Not as great as in the past. Your tie-in to Adobe has caused me a headache when it came time to print my documents. Very frustrating!!!!
Date published: 2022-10-17
Rated 4 out of 5 by
Eileen B from
TurboTax hasn't let me down yet !!!
Have used TurboTax for years. It pretty much walks you through everything. Will continue to use it in future as well.
Date published: 2022-10-17
Rated 4 out of 5 by
Roth converter from
Turbo tax 2021 is good but not great roth conv lak
More help on the 8606 forms and explaining the IRA prorata info. The rest of the program works well. anyone with an IRA and 401K or other favor account with aftertax money has to be made aware. Tough finding after conversions are done.
Date published: 2022-10-17
Rated 4 out of 5 by
Johnleo from
Thanks Turbo tax
Turbo tax is great, I been using the for over 20 years, never and issue.
Date published: 2022-10-17
Rated 2 out of 5 by
sm442a from
Still disappointing
Lots of frustration.. Crypto transactions cannot be imported in desktop business version, adjusting for $15k California Grant Relief (not taxed by california) was difficult, still no way of deleting blank lines or searching (no ctrl-f functionality) is the deductions list -- which I have hundreds of entries on. The search/help feature continues to be underwhelming as it gives you help/search results from other products and not related. For a billion dollar product it is shocking how this is still just meh.
Date published: 2022-10-17
Rated 5 out of 5 by
Hitechseeker from
Greta s/w year after year
I was able to complete and file my taxes quickly. I especially liked the import feature.
Date published: 2022-10-17
Rated 2 out of 5 by
TukeeBoy from
Turbo Tax is not user friendly as you would think
Why isn't there a function to import your charitable contributions from Excel or at least a cut/paste option? Sometimes the cursor jumps to the next answers button when not prompted to do so. I think they need to re-engineer how the program works.
Date published: 2022-10-17
Rated 5 out of 5 by
NYC Senor from
Turbo Tax is great
Turbo Tax makes it easy to do my tax returns. I couldn't do them myself without using Turbo Tax. So it save me the cost of having it done by a tax professional. And I trust Turbo Tax to prepare an accurate return
All TurboTax® Offerings Reviews - Page 7241
Date published: 2022-10-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
SSSDDDD from
Turbo TAX IS VERY HELPFUL.
I owe, so not a happy camper, this is the 2nd year I owe, so really not happy.
Date published: 2022-10-17
Rated 5 out of 5 by
SMF5m5 from
Turbo Tax is the only tax App for me.
Anyone can use Turbo Tax, from the novice to the professional. I like the fact that for the novice it will take you through every step one at a time so you don't miss any deduction or income item as you progress through the App.
Date published: 2022-10-17
Rated 3 out of 5 by
VeeJay1072 from
Not as good as usual
Not as great as in the past. Your tie-in to Adobe has caused me a headache when it came time to print my documents. Very frustrating!!!!
Date published: 2022-10-17
Rated 4 out of 5 by
Eileen B from
TurboTax hasn't let me down yet !!!
Have used TurboTax for years. It pretty much walks you through everything. Will continue to use it in future as well.
Date published: 2022-10-17
Rated 4 out of 5 by
Roth converter from
Turbo tax 2021 is good but not great roth conv lak
More help on the 8606 forms and explaining the IRA prorata info. The rest of the program works well. anyone with an IRA and 401K or other favor account with aftertax money has to be made aware. Tough finding after conversions are done.
Date published: 2022-10-17
Rated 4 out of 5 by
Johnleo from
Thanks Turbo tax
Turbo tax is great, I been using the for over 20 years, never and issue.
Date published: 2022-10-17
Rated 2 out of 5 by
sm442a from
Still disappointing
Lots of frustration.. Crypto transactions cannot be imported in desktop business version, adjusting for $15k California Grant Relief (not taxed by california) was difficult, still no way of deleting blank lines or searching (no ctrl-f functionality) is the deductions list -- which I have hundreds of entries on. The search/help feature continues to be underwhelming as it gives you help/search results from other products and not related. For a billion dollar product it is shocking how this is still just meh.
Date published: 2022-10-17
Rated 5 out of 5 by
Hitechseeker from
Greta s/w year after year
I was able to complete and file my taxes quickly. I especially liked the import feature.
Date published: 2022-10-17
Rated 2 out of 5 by
TukeeBoy from
Turbo Tax is not user friendly as you would think
Why isn't there a function to import your charitable contributions from Excel or at least a cut/paste option? Sometimes the cursor jumps to the next answers button when not prompted to do so. I think they need to re-engineer how the program works.
Date published: 2022-10-17
Rated 5 out of 5 by
NYC Senor from
Turbo Tax is great
Turbo Tax makes it easy to do my tax returns. I couldn't do them myself without using Turbo Tax. So it save me the cost of having it done by a tax professional. And I trust Turbo Tax to prepare an accurate return
All TurboTax® Offerings Reviews - Page 7241
Date published: 2022-10-17