TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is pretty cool Using TurboTax was cool, it’s my fist time doing taxes so I’m glad that it easily walked me through each step. I just hope that my information is secured.
Date published: 2021-03-10
Rated 5 out of 5 by from Love TurboTax This service is very very helpful. And I love the fact that I don’t have to go and deal with someone I don’t know if I can trust. Thank you TurboTax!
Date published: 2021-03-10
Rated 5 out of 5 by from great so simple and easy to use and easier with last years info
Date published: 2021-03-10
Rated 3 out of 5 by from Improved, but program error No link to attach the pdf of the 1099-B. Kept hoping it would appear as in previous years, but zoom, tax return went out e-filed without the necessary 1099-B attached. THAT'S GOING TO BE A PROBLEM when the IRS rejects the filing or calls for a written audit. Numerous other difficulties with forms that took a lot of time to regenerate with changes or corrections. Schedule D would not change when I tried to add in a wash-sale adjustment to basis that the 8949 could not handle. Had to do manual override. Then got bollixed up with Schedule D not updating. Finally deleted the Schedule D and started over.
Date published: 2021-03-10
Rated 5 out of 5 by from Actually kind of fun Instructions were in plain English and triple-checked. Knowledge of basic tax structures is helpful.
Date published: 2021-03-10
Rated 5 out of 5 by from Very Easy It was really easy to use, very hassle free. The tips were helpful
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is easy to use; there was no doubt. I really like how you put in a bunch of numbers from tax documents that came in the mail, and then TurboTax spews out 30-some pages off gobblydegook that the IRS likes to see.
Date published: 2021-03-10
Rated 3 out of 5 by from I was Helped Two times and I still have a headache The first time I was helped by a nice women and everything was going great until Turbo tax started all of our hard work over! the first time the amount I had to pay was around $120 and I was ready to pay that day and the lovely lady helping me was doing everything she could to see why it was so high. then when we finiished the second time it went a little higher and I was Still ready to pay. The women helping we said don't file today and I will send you a code that when you get ready to pay it will ask for code and you can put that in and I hope it will go down for you. I said ok great we had already been on the phone for so long that I said that sounds great! The next day I could not file because of family stuff but the very next day (today as I'm typing ) I went to pay to file my taxes. I go to pay it ask me for my card Info and I put it in I did not see a place to put the promo code so I thought it would come up on the next screen so I click enter. I was surprise it never asked me and I was charged over $200 and never had a chance to put in the code that was given. I called Turbo tax again and a nice man helped me to get in the process to be refunded for my over $200 charge and I then ask if I needed to do anything else to complete my taxes he said no you just have to wait now. I say ok go back to Turbo tax and after paying and talking to someone else it was now asking me how I wanted to fly by mail or e-file and asking me more info on my taxes. why have me pay if it was not done? I was no instructed two times that I was done. So I fill out the info it asked and now I'm praying it was all done right! I'm afraid that the IRS is going to come for me now . .. .
Date published: 2021-03-10
Rated 5 out of 5 by from simple and quick simple and quick very helpful in explaining in every catagory
Date published: 2021-03-10
Rated 5 out of 5 by from Simple and fast! I have used Turbo Tax for several years now, and I highly recommend it. Its easy to use, directions are clear, and fast.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is pretty cool Using TurboTax was cool, it’s my fist time doing taxes so I’m glad that it easily walked me through each step. I just hope that my information is secured.
Date published: 2021-03-10
Rated 5 out of 5 by from Love TurboTax This service is very very helpful. And I love the fact that I don’t have to go and deal with someone I don’t know if I can trust. Thank you TurboTax!
Date published: 2021-03-10
Rated 5 out of 5 by from great so simple and easy to use and easier with last years info
Date published: 2021-03-10
Rated 3 out of 5 by from Improved, but program error No link to attach the pdf of the 1099-B. Kept hoping it would appear as in previous years, but zoom, tax return went out e-filed without the necessary 1099-B attached. THAT'S GOING TO BE A PROBLEM when the IRS rejects the filing or calls for a written audit. Numerous other difficulties with forms that took a lot of time to regenerate with changes or corrections. Schedule D would not change when I tried to add in a wash-sale adjustment to basis that the 8949 could not handle. Had to do manual override. Then got bollixed up with Schedule D not updating. Finally deleted the Schedule D and started over.
Date published: 2021-03-10
Rated 5 out of 5 by from Actually kind of fun Instructions were in plain English and triple-checked. Knowledge of basic tax structures is helpful.
Date published: 2021-03-10
Rated 5 out of 5 by from Very Easy It was really easy to use, very hassle free. The tips were helpful
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is easy to use; there was no doubt. I really like how you put in a bunch of numbers from tax documents that came in the mail, and then TurboTax spews out 30-some pages off gobblydegook that the IRS likes to see.
Date published: 2021-03-10
Rated 3 out of 5 by from I was Helped Two times and I still have a headache The first time I was helped by a nice women and everything was going great until Turbo tax started all of our hard work over! the first time the amount I had to pay was around $120 and I was ready to pay that day and the lovely lady helping me was doing everything she could to see why it was so high. then when we finiished the second time it went a little higher and I was Still ready to pay. The women helping we said don't file today and I will send you a code that when you get ready to pay it will ask for code and you can put that in and I hope it will go down for you. I said ok great we had already been on the phone for so long that I said that sounds great! The next day I could not file because of family stuff but the very next day (today as I'm typing ) I went to pay to file my taxes. I go to pay it ask me for my card Info and I put it in I did not see a place to put the promo code so I thought it would come up on the next screen so I click enter. I was surprise it never asked me and I was charged over $200 and never had a chance to put in the code that was given. I called Turbo tax again and a nice man helped me to get in the process to be refunded for my over $200 charge and I then ask if I needed to do anything else to complete my taxes he said no you just have to wait now. I say ok go back to Turbo tax and after paying and talking to someone else it was now asking me how I wanted to fly by mail or e-file and asking me more info on my taxes. why have me pay if it was not done? I was no instructed two times that I was done. So I fill out the info it asked and now I'm praying it was all done right! I'm afraid that the IRS is going to come for me now . .. .
Date published: 2021-03-10
Rated 5 out of 5 by from simple and quick simple and quick very helpful in explaining in every catagory
Date published: 2021-03-10
Rated 5 out of 5 by from Simple and fast! I have used Turbo Tax for several years now, and I highly recommend it. Its easy to use, directions are clear, and fast.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7239