TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax been using for 6 years Easy to use. And good support. Will use for 2021. Good reminding when it's time to file.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great TurboTax is convenient and relatively easy to use.
Date published: 2021-03-10
Rated 5 out of 5 by from Relatively easy to use for a first timer One suggestion that may already be in your program: allow me to alphabetically re-sort the charities in the contribution deduction panel.
Date published: 2021-03-10
Rated 5 out of 5 by from Quick and Easy As an 18 year old who has never filed taxes before, I had no idea what to do, but turbotax guided me through the whole process with a fun and friendly tone. Thanks turbotax!
Date published: 2021-03-10
Rated 3 out of 5 by from Works as long as your screen resolution is low It all works great, but activation, and then paying for the State filing fee only works if your screen resolution is set lower than normal. Crazy. And took forever to figure out.
Date published: 2021-03-10
Rated 5 out of 5 by from nice legit as it gets dont quit jackie chan moving it yuuh
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELENT QUICK AND EASY USE! was pleased with the ease of use and how it helped me through the needed information.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo tax is amazing Knowledgeable staff. Clear and easy to follow technically.
Date published: 2021-03-10
Rated 4 out of 5 by from No refunds for accidental duplicate downloads I have been using TurboTax for some years. I also run a self-made Excel spreadsheet in parallel to help understand better what and why. When the two agree, it gives me confidence. If not, I learn something in the reconciliation process. My regret: I purchased my copy to download from Amazon (as I have done previously), but accidentally downloaded a second copy through confusion with the Amazon purchasing UI. Neither Amazon nor TurboTax were helpful in securing a refund for my useless, unused copy. It was a costly mistake. So be careful with this process.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7224
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax been using for 6 years Easy to use. And good support. Will use for 2021. Good reminding when it's time to file.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great TurboTax is convenient and relatively easy to use.
Date published: 2021-03-10
Rated 5 out of 5 by from Relatively easy to use for a first timer One suggestion that may already be in your program: allow me to alphabetically re-sort the charities in the contribution deduction panel.
Date published: 2021-03-10
Rated 5 out of 5 by from Quick and Easy As an 18 year old who has never filed taxes before, I had no idea what to do, but turbotax guided me through the whole process with a fun and friendly tone. Thanks turbotax!
Date published: 2021-03-10
Rated 3 out of 5 by from Works as long as your screen resolution is low It all works great, but activation, and then paying for the State filing fee only works if your screen resolution is set lower than normal. Crazy. And took forever to figure out.
Date published: 2021-03-10
Rated 5 out of 5 by from nice legit as it gets dont quit jackie chan moving it yuuh
Date published: 2021-03-10
Rated 5 out of 5 by from EXCELENT QUICK AND EASY USE! was pleased with the ease of use and how it helped me through the needed information.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo tax is amazing Knowledgeable staff. Clear and easy to follow technically.
Date published: 2021-03-10
Rated 4 out of 5 by from No refunds for accidental duplicate downloads I have been using TurboTax for some years. I also run a self-made Excel spreadsheet in parallel to help understand better what and why. When the two agree, it gives me confidence. If not, I learn something in the reconciliation process. My regret: I purchased my copy to download from Amazon (as I have done previously), but accidentally downloaded a second copy through confusion with the Amazon purchasing UI. Neither Amazon nor TurboTax were helpful in securing a refund for my useless, unused copy. It was a costly mistake. So be careful with this process.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7224