TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love this service! It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by from Real Easy to use Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by from Super Easy Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was so easy! I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by from Simplest way to file It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was easy! This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by from No longer Free! In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by from Worst tax program ever invented. will never use. Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is a great service! It was easy to do my return by answering simple questions and the live expert answered the questions I had regarding my specific situation
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love this service! It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by from Real Easy to use Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by from Super Easy Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was so easy! I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by from Simplest way to file It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was easy! This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by from No longer Free! In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by from Worst tax program ever invented. will never use. Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is a great service! It was easy to do my return by answering simple questions and the live expert answered the questions I had regarding my specific situation
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7221