TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
EmaJ from
Love this service!
It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by
SchillJrm from
Real Easy to use
Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by
Sean96 from
Super Easy
Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by
Milly W from
TurboTax was so easy!
I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by
jutz1106 from
Simplest way to file
It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by
InCasey from
Easy to use
Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by
Lex502 from
TurboTax was easy!
This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by
Ghettosuccess from
No longer Free!
In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by
Casss48 from
Worst tax program ever invented. will never use.
Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
Rated 5 out of 5 by
SugarBear1234 from
TurboTax is a great service!
It was easy to do my return by answering simple questions and the live expert answered the questions I had regarding my specific situation
All TurboTax® Offerings Reviews - Page 7221
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EmaJ from
Love this service!
It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by
SchillJrm from
Real Easy to use
Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by
Sean96 from
Super Easy
Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by
Milly W from
TurboTax was so easy!
I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by
jutz1106 from
Simplest way to file
It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by
InCasey from
Easy to use
Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by
Lex502 from
TurboTax was easy!
This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by
Ghettosuccess from
No longer Free!
In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by
Casss48 from
Worst tax program ever invented. will never use.
Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
Rated 5 out of 5 by
SugarBear1234 from
TurboTax is a great service!
It was easy to do my return by answering simple questions and the live expert answered the questions I had regarding my specific situation
All TurboTax® Offerings Reviews - Page 7221
Date published: 2022-03-31