TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Providing directions is very good. I've been using Turbo Tax Home & Business for many years with my complex returns, and it has been great. However, some little things should be cleaned up. Such as, incorrect responses when a refund is used as an estimated tax payment credit. This refund credit also causes incorrect effective tax rate calculations.
Date published: 2021-04-01
Rated 5 out of 5 by from Quick and easy love this product. I have used it for a decade now.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax was very helpful. I’ve used TurboTax for the second time and am happy with the results.
Date published: 2021-04-01
Rated 4 out of 5 by from 2020 taxes It was very easy and walked me through all of my questions.
Date published: 2021-04-01
Rated 4 out of 5 by from Good for Basics Easy and fast and the free version does not take into account if you buy a new home.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it very easy for me to prepare my son's federal business income tax return. I can't imagine having to do it the old fashioned way....couldn't do it!
Date published: 2021-04-01
Rated 5 out of 5 by from Fantastic & easy to use Very user friendly. Over the years, I have had excellent customer service.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is amazing easy and quick to use. Highly recommend to anyone.
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax is not awesome A few hiccups this year: to begin with, I struggled to transmit data from online return from last year to download version this year. A little advice on how to access previous returns and the need to go further into the online program than seems necessary would have helped. More importantly, I had to override the recommendation to use my itemized deductions because Turbotax failed to exclude my Qualified Charitable Distributions from the Sch D charitable donations, which would have resulted in an above the line as well as below the line deduction for the same item. Plus, I always have a problem saving the return to PDF rather than printing all 100 pages because I have to go to the print screen and then find the drop down menu that allows me to save rather than print. All that being said, I continue to use the product after 10 some odd years.
Date published: 2021-04-01
Rated 3 out of 5 by from Meh There are so many promotions that state you can file for free or at a reduced rate. Once inside the program, it suggests other things that will take away from the free filing. The discounted filing ended up being a $5 discount. My return is a simple return and shouldn't cost $115 for federal and $55 for state. I don't have the protection of the other level of service as I didn't have another $50 to give you.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 723
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Providing directions is very good. I've been using Turbo Tax Home & Business for many years with my complex returns, and it has been great. However, some little things should be cleaned up. Such as, incorrect responses when a refund is used as an estimated tax payment credit. This refund credit also causes incorrect effective tax rate calculations.
Date published: 2021-04-01
Rated 5 out of 5 by from Quick and easy love this product. I have used it for a decade now.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax was very helpful. I’ve used TurboTax for the second time and am happy with the results.
Date published: 2021-04-01
Rated 4 out of 5 by from 2020 taxes It was very easy and walked me through all of my questions.
Date published: 2021-04-01
Rated 4 out of 5 by from Good for Basics Easy and fast and the free version does not take into account if you buy a new home.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it very easy for me to prepare my son's federal business income tax return. I can't imagine having to do it the old fashioned way....couldn't do it!
Date published: 2021-04-01
Rated 5 out of 5 by from Fantastic & easy to use Very user friendly. Over the years, I have had excellent customer service.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is amazing easy and quick to use. Highly recommend to anyone.
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax is not awesome A few hiccups this year: to begin with, I struggled to transmit data from online return from last year to download version this year. A little advice on how to access previous returns and the need to go further into the online program than seems necessary would have helped. More importantly, I had to override the recommendation to use my itemized deductions because Turbotax failed to exclude my Qualified Charitable Distributions from the Sch D charitable donations, which would have resulted in an above the line as well as below the line deduction for the same item. Plus, I always have a problem saving the return to PDF rather than printing all 100 pages because I have to go to the print screen and then find the drop down menu that allows me to save rather than print. All that being said, I continue to use the product after 10 some odd years.
Date published: 2021-04-01
Rated 3 out of 5 by from Meh There are so many promotions that state you can file for free or at a reduced rate. Once inside the program, it suggests other things that will take away from the free filing. The discounted filing ended up being a $5 discount. My return is a simple return and shouldn't cost $115 for federal and $55 for state. I don't have the protection of the other level of service as I didn't have another $50 to give you.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 723