TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love Turbo Tax This is the easiest software around. If you have no clue how to do this, it will walk you through the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is a breeze Easy to use, very user friendly, look forward to next
Date published: 2023-03-11
Rated 3 out of 5 by from TurboTax is okay, though the price is murky until I am a longtime user of TurboTax for its simplicity of use and guidance while you go- all for free. However, I noted that because of some changes I had to pay for "TurboTax Premium" this time, something that was notified to me multiple pages in. It was fine, so I kept going. I eventually get to my state tax, only to be notified that it was also no longer free. Fine, I continue. I go to check out for the TurboTax products, one of the final steps in the process, only to find that using my federal return to pay for TurboTax itself incurred a fee- something I was totally unaware of until checkout. This final one particularly felt like a hidden fee. I used TurboTax for multiple years because it was easy to use, and free as advertised. I don't think I will be returning for future tax filings because it seems this is no longer the case, though it is still easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by from was very helpful The Tax expert was very knowledgeable and thorough in her work. I highly recommend her services
Date published: 2023-03-11
Rated 5 out of 5 by from They helped me a lot Very helpful directed me where I needed to go to find out past information through a chat. Appreciated
Date published: 2023-03-11
Rated 2 out of 5 by from Cost too high Cost is too high to file 1099's without any added help front TurboTax.
Date published: 2023-03-11
Rated 5 out of 5 by from Kim was Awesome! Thank you for making my return an easy experience and explaining things well.
Date published: 2023-03-11
Rated 4 out of 5 by from Issues with Foreign Overall TurboTax is easy to use for most tax situations. I have been using TurboTax for many many years. This year TY2022 I found a major problem with claiming Foreign Tax Credit on a Pension Distribution pain to me directly by a foreign country. I spent a couple of hours with TurboTax Support but they could not help me. In the end, after a lot of trial and error, I solved the issue
Date published: 2023-03-11
Rated 4 out of 5 by from Awesome software with terrible payment options TurboTax makes it very easy for me as a US citizen living abroad to find the best options to save tax. But as someone living abroad the payment system sucks, it requires a credit card with a US address. I don't have a US address? The only way we could pay was ask a relative to pay on our behalf. For a financial company it's really quite pathetic. Even allowing PayPal would help.
Date published: 2023-03-11
Rated 5 out of 5 by from Reliable!!!! I have used Turbo Tax for years. Always reliable results.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax This is the easiest software around. If you have no clue how to do this, it will walk you through the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is a breeze Easy to use, very user friendly, look forward to next
Date published: 2023-03-11
Rated 3 out of 5 by from TurboTax is okay, though the price is murky until I am a longtime user of TurboTax for its simplicity of use and guidance while you go- all for free. However, I noted that because of some changes I had to pay for "TurboTax Premium" this time, something that was notified to me multiple pages in. It was fine, so I kept going. I eventually get to my state tax, only to be notified that it was also no longer free. Fine, I continue. I go to check out for the TurboTax products, one of the final steps in the process, only to find that using my federal return to pay for TurboTax itself incurred a fee- something I was totally unaware of until checkout. This final one particularly felt like a hidden fee. I used TurboTax for multiple years because it was easy to use, and free as advertised. I don't think I will be returning for future tax filings because it seems this is no longer the case, though it is still easy to use.
Date published: 2023-03-11
Rated 5 out of 5 by from was very helpful The Tax expert was very knowledgeable and thorough in her work. I highly recommend her services
Date published: 2023-03-11
Rated 5 out of 5 by from They helped me a lot Very helpful directed me where I needed to go to find out past information through a chat. Appreciated
Date published: 2023-03-11
Rated 2 out of 5 by from Cost too high Cost is too high to file 1099's without any added help front TurboTax.
Date published: 2023-03-11
Rated 5 out of 5 by from Kim was Awesome! Thank you for making my return an easy experience and explaining things well.
Date published: 2023-03-11
Rated 4 out of 5 by from Issues with Foreign Overall TurboTax is easy to use for most tax situations. I have been using TurboTax for many many years. This year TY2022 I found a major problem with claiming Foreign Tax Credit on a Pension Distribution pain to me directly by a foreign country. I spent a couple of hours with TurboTax Support but they could not help me. In the end, after a lot of trial and error, I solved the issue
Date published: 2023-03-11
Rated 4 out of 5 by from Awesome software with terrible payment options TurboTax makes it very easy for me as a US citizen living abroad to find the best options to save tax. But as someone living abroad the payment system sucks, it requires a credit card with a US address. I don't have a US address? The only way we could pay was ask a relative to pay on our behalf. For a financial company it's really quite pathetic. Even allowing PayPal would help.
Date published: 2023-03-11
Rated 5 out of 5 by from Reliable!!!! I have used Turbo Tax for years. Always reliable results.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7214