TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from My Experience I was not confident that I was getting the best possible outcome for my return.
Date published: 2022-05-18
Rated 4 out of 5 by from TurboTax was Great They made it easy for me to file. I'm disabled, and don't get out much.
Date published: 2022-05-18
Rated 4 out of 5 by from Turbo Tax is great overall, I have been very satisfied, but I did have trouble obtaining information from last year's return because I filed online and needed to start over which I found upsetting. once i decided to use the full service they were very helpful and responsive
Date published: 2022-05-18
Rated 4 out of 5 by from Turbo Tax Has Issues That Should Be Updated While for the cost, TurboTax is a great program. However, there are too many issues that the software still fails to encompass, as signified by the asterisk above certain items on the K-1 input forms. For example, if you have an "other" expense listed under Box 13W, there is an asterisk that the user must manually input the amount on the appropriate schedule. It can't be that difficult for TurboTax to do this for you! This is a similar situation for box 20T, which would certainly be simple for the program to incorporate.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax was very efficient and helpful The tax experts were friendly, understanding and helpful.
Date published: 2022-05-18
Rated 5 out of 5 by from Easy and very very helpful Very helpful and knowledgeable easy to contact and get matters handled
Date published: 2022-05-18
Rated 5 out of 5 by from I love Turbo Tax I had crypto and didn't know how to claim it plus started a new job
Date published: 2022-05-18
Rated 4 out of 5 by from First time. Was painless. Easy process. Was recommended to use turbo tax from a family member.
Date published: 2022-05-18
Rated 5 out of 5 by from Awesome Tax Professional Very good experience with Tax Expert and very informative.
Date published: 2022-05-18
Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 7209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from My Experience I was not confident that I was getting the best possible outcome for my return.
Date published: 2022-05-18
Rated 4 out of 5 by from TurboTax was Great They made it easy for me to file. I'm disabled, and don't get out much.
Date published: 2022-05-18
Rated 4 out of 5 by from Turbo Tax is great overall, I have been very satisfied, but I did have trouble obtaining information from last year's return because I filed online and needed to start over which I found upsetting. once i decided to use the full service they were very helpful and responsive
Date published: 2022-05-18
Rated 4 out of 5 by from Turbo Tax Has Issues That Should Be Updated While for the cost, TurboTax is a great program. However, there are too many issues that the software still fails to encompass, as signified by the asterisk above certain items on the K-1 input forms. For example, if you have an "other" expense listed under Box 13W, there is an asterisk that the user must manually input the amount on the appropriate schedule. It can't be that difficult for TurboTax to do this for you! This is a similar situation for box 20T, which would certainly be simple for the program to incorporate.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax was very efficient and helpful The tax experts were friendly, understanding and helpful.
Date published: 2022-05-18
Rated 5 out of 5 by from Easy and very very helpful Very helpful and knowledgeable easy to contact and get matters handled
Date published: 2022-05-18
Rated 5 out of 5 by from I love Turbo Tax I had crypto and didn't know how to claim it plus started a new job
Date published: 2022-05-18
Rated 4 out of 5 by from First time. Was painless. Easy process. Was recommended to use turbo tax from a family member.
Date published: 2022-05-18
Rated 5 out of 5 by from Awesome Tax Professional Very good experience with Tax Expert and very informative.
Date published: 2022-05-18
Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 7209