TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is great Very easy to use for the most part, will use Turbo tax again in the future and will recommend to friends.
Date published: 2022-04-19
Rated 5 out of 5 by from Love this program Tax expert was so helpful and knowledgeable made the process so much easier.
Date published: 2022-04-19
Rated 2 out of 5 by from Not upfront I found that TurboTax is not upfront with their fees. First they get you with the federal form, then they charge you for the state form, then they have a service fee to make a payment. Ripoff. Won't be using them again
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for several years to file my personal taxes and have found the program to be easy to use - they walk you through each step. If you have your documents ready, it's a piece of cake!
Date published: 2022-04-19
Rated 4 out of 5 by from Solid with some exceptions I've been using turbotax for years and it is easy to use. I have 2 gripes #1: For those in a domestic partnership where you have to file a different return for federal vs state, the state version need to recognize that the federal was filed separately. As a result of this defect, it means you can't e-file your state form. #2: For some reason, the app didn't recognize my free state filing. Additionally, when I tried to pay the $25 fee with my credit card, it looped back and never allowed me to pay that way..the only option was to pay an additional $40 via take from your refund option.
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! like always Always easy to file, and always find all the answers for the year in question
Date published: 2022-04-19
Rated 5 out of 5 by from It works, use it every Year. Easy to use, it works.If only they could pay my taxes ,a person can only dream.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome It was great save time and money lot of fun learning
Date published: 2022-04-19
Rated 3 out of 5 by from Needs improvement I had difficulty: 1. Finding 1099-R filing 2. Finding and putting together non-deductible IRAs 3. Lot of difficulty to report expenses due to work-from-home, this is mostly the case in USA for two years. Pathetic, TT is not updating properly, requires web-search etc
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Very easy to use for the most part, will use Turbo tax again in the future and will recommend to friends.
Date published: 2022-04-19
Rated 5 out of 5 by from Love this program Tax expert was so helpful and knowledgeable made the process so much easier.
Date published: 2022-04-19
Rated 2 out of 5 by from Not upfront I found that TurboTax is not upfront with their fees. First they get you with the federal form, then they charge you for the state form, then they have a service fee to make a payment. Ripoff. Won't be using them again
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for several years to file my personal taxes and have found the program to be easy to use - they walk you through each step. If you have your documents ready, it's a piece of cake!
Date published: 2022-04-19
Rated 4 out of 5 by from Solid with some exceptions I've been using turbotax for years and it is easy to use. I have 2 gripes #1: For those in a domestic partnership where you have to file a different return for federal vs state, the state version need to recognize that the federal was filed separately. As a result of this defect, it means you can't e-file your state form. #2: For some reason, the app didn't recognize my free state filing. Additionally, when I tried to pay the $25 fee with my credit card, it looped back and never allowed me to pay that way..the only option was to pay an additional $40 via take from your refund option.
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! like always Always easy to file, and always find all the answers for the year in question
Date published: 2022-04-19
Rated 5 out of 5 by from It works, use it every Year. Easy to use, it works.If only they could pay my taxes ,a person can only dream.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome It was great save time and money lot of fun learning
Date published: 2022-04-19
Rated 3 out of 5 by from Needs improvement I had difficulty: 1. Finding 1099-R filing 2. Finding and putting together non-deductible IRAs 3. Lot of difficulty to report expenses due to work-from-home, this is mostly the case in USA for two years. Pathetic, TT is not updating properly, requires web-search etc
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 721