TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Thanks Turbo Tax This was my first time filing for our business. I greatly appreciate how easy it was to go through all the props.
Date published: 2022-04-18
Rated 1 out of 5 by from very misleading and gimmicky 4 times offers to upgrade pricing. could do free version but kept getting error "must upgrade".
Date published: 2022-04-18
Rated 5 out of 5 by from very easy easy and intuitive system that makes you comfortable filing with turbotax
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy and very helpful Turbo tax was very helpful and I got more money back then I did last year using an accountant.
Date published: 2022-04-18
Rated 4 out of 5 by from almost went smoothly almost went well...stated didn't use turbo tax last year to file on state ..however knew all my info and said welcome back? even had my employer id and address from last years input. also didn't recognize my last years info from the 2020 return ...or something of the sort.
Date published: 2022-04-18
Rated 5 out of 5 by from Great to use Very easy to use. Walked me through everything easily.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is good and reliable I used Live Chat 2 times and though they showed expertise, it is hard to communicate with "live chat" and not a real person. Though I greatly appreciated their efforts.
Date published: 2022-04-18
Rated 2 out of 5 by from TT is beginning to act like a thug! It has been a couple of years now that TT is trying to force sell, upgrade, and additional product, service at the last steps in the filing process. No option to opt out or at least the options was never easy to find. Service like Audit and Max Protection s/b option that user can easily access but it's not!;-(
Date published: 2022-04-18
Rated 5 out of 5 by from Always reliable 7 straight years of reliable service. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from TT is great but unable to install on one computer I've be using TurboTax for many years and love and trust the product. Only problem this year is that in spite of multiple attempts and contact with help desk I was unable to install the product on the computer that I wanted to use and had to install on a different machine.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks Turbo Tax This was my first time filing for our business. I greatly appreciate how easy it was to go through all the props.
Date published: 2022-04-18
Rated 1 out of 5 by from very misleading and gimmicky 4 times offers to upgrade pricing. could do free version but kept getting error "must upgrade".
Date published: 2022-04-18
Rated 5 out of 5 by from very easy easy and intuitive system that makes you comfortable filing with turbotax
Date published: 2022-04-18
Rated 5 out of 5 by from Very easy and very helpful Turbo tax was very helpful and I got more money back then I did last year using an accountant.
Date published: 2022-04-18
Rated 4 out of 5 by from almost went smoothly almost went well...stated didn't use turbo tax last year to file on state ..however knew all my info and said welcome back? even had my employer id and address from last years input. also didn't recognize my last years info from the 2020 return ...or something of the sort.
Date published: 2022-04-18
Rated 5 out of 5 by from Great to use Very easy to use. Walked me through everything easily.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is good and reliable I used Live Chat 2 times and though they showed expertise, it is hard to communicate with "live chat" and not a real person. Though I greatly appreciated their efforts.
Date published: 2022-04-18
Rated 2 out of 5 by from TT is beginning to act like a thug! It has been a couple of years now that TT is trying to force sell, upgrade, and additional product, service at the last steps in the filing process. No option to opt out or at least the options was never easy to find. Service like Audit and Max Protection s/b option that user can easily access but it's not!;-(
Date published: 2022-04-18
Rated 5 out of 5 by from Always reliable 7 straight years of reliable service. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from TT is great but unable to install on one computer I've be using TurboTax for many years and love and trust the product. Only problem this year is that in spite of multiple attempts and contact with help desk I was unable to install the product on the computer that I wanted to use and had to install on a different machine.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 721