TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thanks for making it so easy! You have the most user friendly program that I have used. I love how simple your explanations are, when I do have to question something.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Great customer service when needed help. Thank you to Ms. Dorren, and Ms. Briana for helping me finish filing.
Date published: 2023-03-12
Rated 5 out of 5 by from Works great Seems to work very well, always runs smoothly and quickly, and seems to import last years data correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Thankful for Turbo Tax. Very easy and quick to do. The step by step sections are helpful. The process is clear and has answers to my questions when need clarity. I like that it stores past entered data.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax formas along with chat are easy to use The forms are easy to use. It walks you right through it. You will never do a Paper/Mail in form again. I like all the offers they provide you throughout the process, such as Identity Theft protection. I also like the start over button! I like the tool bar on the side. I was not directed to enter my IP Pin issued by the IRS and the help instructions were not helpful. But the chat person was very professional and helpful. Although they struggled too to find where I enter my PIN, they did not give up and found it within a few minutes. Whew! I am retired from the military so the military button causes confusion. Even though I stopped checkeing the Military button it still recognizes me as a military person. Really frustrating.
Date published: 2023-03-12
Rated 5 out of 5 by from great experience good conversation, made connection and stayed productive on the task
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and I would recommend it to anyone
Date published: 2023-03-12
Rated 3 out of 5 by from Does the Job The help profile on this product is week compared to the personal tax program. There's no online assistance and if you don't have an accounting background you'll still get stumped on a number of questions. Overall it still did the job at home.
Date published: 2023-03-12
Rated 4 out of 5 by from It seems to have worked well this year. I filed with TurboTax last year but they can't find my return. This year I got rejected because some of my information was not correct. Not sure what happened last year. I got a refund so I know it went through. I have always had good service from TurboTax, except last year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is the easiest, fastest, and cheapest way Very straightforward directions, not a hassle to input information. I've been using TurboTx for 6 years
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7200
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks for making it so easy! You have the most user friendly program that I have used. I love how simple your explanations are, when I do have to question something.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Great customer service when needed help. Thank you to Ms. Dorren, and Ms. Briana for helping me finish filing.
Date published: 2023-03-12
Rated 5 out of 5 by from Works great Seems to work very well, always runs smoothly and quickly, and seems to import last years data correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Thankful for Turbo Tax. Very easy and quick to do. The step by step sections are helpful. The process is clear and has answers to my questions when need clarity. I like that it stores past entered data.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax formas along with chat are easy to use The forms are easy to use. It walks you right through it. You will never do a Paper/Mail in form again. I like all the offers they provide you throughout the process, such as Identity Theft protection. I also like the start over button! I like the tool bar on the side. I was not directed to enter my IP Pin issued by the IRS and the help instructions were not helpful. But the chat person was very professional and helpful. Although they struggled too to find where I enter my PIN, they did not give up and found it within a few minutes. Whew! I am retired from the military so the military button causes confusion. Even though I stopped checkeing the Military button it still recognizes me as a military person. Really frustrating.
Date published: 2023-03-12
Rated 5 out of 5 by from great experience good conversation, made connection and stayed productive on the task
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and I would recommend it to anyone
Date published: 2023-03-12
Rated 3 out of 5 by from Does the Job The help profile on this product is week compared to the personal tax program. There's no online assistance and if you don't have an accounting background you'll still get stumped on a number of questions. Overall it still did the job at home.
Date published: 2023-03-12
Rated 4 out of 5 by from It seems to have worked well this year. I filed with TurboTax last year but they can't find my return. This year I got rejected because some of my information was not correct. Not sure what happened last year. I got a refund so I know it went through. I have always had good service from TurboTax, except last year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is the easiest, fastest, and cheapest way Very straightforward directions, not a hassle to input information. I've been using TurboTx for 6 years
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7200