TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing! As always, every year's tax filing is a breeze, thanks to TurboTax! I literally can't do this without TurboTax. TurboTax is very thorough, very easy to use, and finds me the most tax breaks. Thank you so much for an amazing product!
Date published: 2022-02-25
Rated 5 out of 5 by from Great Tool Every Year! Turbo Tax's easy step-by-step process, helpful live chat advice, and professional review option by tax experts are just a couple of reasons why I choose to use Turbo Tax every year :)
Date published: 2022-02-25
Rated 5 out of 5 by from so easy so convenient super easy and i appreciate how convenient it is every year
Date published: 2022-02-25
Rated 2 out of 5 by from Too expensive The cost of the service is too expensive for the services provided. I saw no benefit to using this service. Will not use it again.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS AMAZING! NEVER FAILS ME!! I had some issues with transmitting my e-files. had to call different times. but this last call on this date 2/24/22, the 10 yr experience team person was amazing!! she helped resolve this issue for me. I had already paid for the Deluxe on 2/17/22 and was being asked to submit a payment again. she totally made my day!!!
Date published: 2022-02-25
Rated 5 out of 5 by from Free free free I like the free part and its easy....its free qnd easy
Date published: 2022-02-25
Rated 5 out of 5 by from Nice Easy to use hassle free no problems using would recommend
Date published: 2022-02-25
Rated 3 out of 5 by from Use to be easy. At the end it asked to confirm my identity by confirming info from last years returns. For some reason, even though I used turbotax last year, it made me go get the info myself. Then it asked me what was the AGI which could be found on line 1 column A. For me it was blank so I was confused. And it wouldn't let me leave it blank. Then it asked me why I needed to get the forms and wouldn't let me type the reason on my phone so I had to move to my computer. I would still recommend turbotax but I would get that fixed. Why do I have to confirm my info manually through last years returns when turbotax already has that info? Sounds stupid right?
Date published: 2022-02-25
Rated 4 out of 5 by from Great way to file In the future please provide everything needed more towards the front of the process. Otherwise, this was excellent.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I love TurboTax!!! I have been doing my taxes through them for a long time and it is amazing.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7199
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing! As always, every year's tax filing is a breeze, thanks to TurboTax! I literally can't do this without TurboTax. TurboTax is very thorough, very easy to use, and finds me the most tax breaks. Thank you so much for an amazing product!
Date published: 2022-02-25
Rated 5 out of 5 by from Great Tool Every Year! Turbo Tax's easy step-by-step process, helpful live chat advice, and professional review option by tax experts are just a couple of reasons why I choose to use Turbo Tax every year :)
Date published: 2022-02-25
Rated 5 out of 5 by from so easy so convenient super easy and i appreciate how convenient it is every year
Date published: 2022-02-25
Rated 2 out of 5 by from Too expensive The cost of the service is too expensive for the services provided. I saw no benefit to using this service. Will not use it again.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS AMAZING! NEVER FAILS ME!! I had some issues with transmitting my e-files. had to call different times. but this last call on this date 2/24/22, the 10 yr experience team person was amazing!! she helped resolve this issue for me. I had already paid for the Deluxe on 2/17/22 and was being asked to submit a payment again. she totally made my day!!!
Date published: 2022-02-25
Rated 5 out of 5 by from Free free free I like the free part and its easy....its free qnd easy
Date published: 2022-02-25
Rated 5 out of 5 by from Nice Easy to use hassle free no problems using would recommend
Date published: 2022-02-25
Rated 3 out of 5 by from Use to be easy. At the end it asked to confirm my identity by confirming info from last years returns. For some reason, even though I used turbotax last year, it made me go get the info myself. Then it asked me what was the AGI which could be found on line 1 column A. For me it was blank so I was confused. And it wouldn't let me leave it blank. Then it asked me why I needed to get the forms and wouldn't let me type the reason on my phone so I had to move to my computer. I would still recommend turbotax but I would get that fixed. Why do I have to confirm my info manually through last years returns when turbotax already has that info? Sounds stupid right?
Date published: 2022-02-25
Rated 4 out of 5 by from Great way to file In the future please provide everything needed more towards the front of the process. Otherwise, this was excellent.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I love TurboTax!!! I have been doing my taxes through them for a long time and it is amazing.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7199