TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Great experience using your service. I have used it in the past.
Date published: 2022-04-01
Rated 5 out of 5 by from Great helpful Very helpful and useful app will use again loved how easy it was to understand
Date published: 2022-04-01
Rated 5 out of 5 by from Have used Turbo Tax since available Like I said I have used Turbo Tax since it became available
Date published: 2022-04-01
Rated 1 out of 5 by from turbo tax is not free don;t know why i had to pay 65.00 to get my refund its just a stardard form you are not promoting your system very good
Date published: 2022-04-01
Rated 5 out of 5 by from Super easy Answered my question quickly and also guided me to search engine regarding a specific tax form I had a question about; advised there would be a link if the form was necessary when filing
Date published: 2022-04-01
Rated 5 out of 5 by from Works great. User friendly. Thanks Everything worked great.thank you. I ll use it next year also.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax I could and would not File taxes without Experts were there when I needed them and following the program made all the difference in getting it done Right!!!!!
Date published: 2022-04-01
Rated 5 out of 5 by from great product and support is excellent and good gu excellent support excellent personal guidance on questions
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Robert was professional and prompt in answering my questions. I had a very good experience!
Date published: 2022-04-01
Rated 5 out of 5 by from Form 2210 filing instructions could be clearer I recently completed both my 2019 and 2020 tax returns. Due to a problem with an IRS delay in processing of my 2018 tax return, my 2019 tax return showed an underpayment of more than $1000 which had a potential penalty attached. I wasn't aware of this penalty until after I mailed my 2019 return, started my 2020 return, and was asked questions about the 2019 Form 2210 that I had not filled out. I ended up printing both the 2019 Instructions for Form 2210 and the 2019 Form 2210 from the IRS web site before learning 2 different things: First, that 2020 Turbo Tax was going to do most of the work for me, and second, that I didn't need to send a 2019 Form 2210 to the IRS with my 2020 1040-SR tax return. .
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Great experience using your service. I have used it in the past.
Date published: 2022-04-01
Rated 5 out of 5 by from Great helpful Very helpful and useful app will use again loved how easy it was to understand
Date published: 2022-04-01
Rated 5 out of 5 by from Have used Turbo Tax since available Like I said I have used Turbo Tax since it became available
Date published: 2022-04-01
Rated 1 out of 5 by from turbo tax is not free don;t know why i had to pay 65.00 to get my refund its just a stardard form you are not promoting your system very good
Date published: 2022-04-01
Rated 5 out of 5 by from Super easy Answered my question quickly and also guided me to search engine regarding a specific tax form I had a question about; advised there would be a link if the form was necessary when filing
Date published: 2022-04-01
Rated 5 out of 5 by from Works great. User friendly. Thanks Everything worked great.thank you. I ll use it next year also.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax I could and would not File taxes without Experts were there when I needed them and following the program made all the difference in getting it done Right!!!!!
Date published: 2022-04-01
Rated 5 out of 5 by from great product and support is excellent and good gu excellent support excellent personal guidance on questions
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Robert was professional and prompt in answering my questions. I had a very good experience!
Date published: 2022-04-01
Rated 5 out of 5 by from Form 2210 filing instructions could be clearer I recently completed both my 2019 and 2020 tax returns. Due to a problem with an IRS delay in processing of my 2018 tax return, my 2019 tax return showed an underpayment of more than $1000 which had a potential penalty attached. I wasn't aware of this penalty until after I mailed my 2019 return, started my 2020 return, and was asked questions about the 2019 Form 2210 that I had not filled out. I ended up printing both the 2019 Instructions for Form 2210 and the 2019 Form 2210 from the IRS web site before learning 2 different things: First, that 2020 Turbo Tax was going to do most of the work for me, and second, that I didn't need to send a 2019 Form 2210 to the IRS with my 2020 1040-SR tax return. .
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7194