TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Billy Bob Texan from
Excellent
Great experience using your service. I have used it in the past.
Date published: 2022-04-01
Rated 5 out of 5 by
Britttaxes from
Great helpful
Very helpful and useful app will use again loved how easy it was to understand
Date published: 2022-04-01
Rated 5 out of 5 by
8Hodag8 from
Have used Turbo Tax since available
Like I said I have used Turbo Tax since it became available
Date published: 2022-04-01
Rated 1 out of 5 by
tjnane from
turbo tax is not free
don;t know why i had to pay 65.00 to get my refund its just a stardard form you are not promoting your system very good
Date published: 2022-04-01
Rated 5 out of 5 by
SKott7 from
Super easy
Answered my question quickly and also guided me to search engine regarding a specific tax form I had a question about; advised there would be a link if the form was necessary when filing
Date published: 2022-04-01
Rated 5 out of 5 by
Louise16 from
Works great. User friendly. Thanks
Everything worked great.thank you. I ll use it next year also.
Date published: 2022-04-01
Rated 5 out of 5 by
Montanamark513 from
Turbo Tax I could and would not File taxes without
Experts were there when I needed them and following the program made all the difference in getting it done Right!!!!!
Date published: 2022-04-01
Rated 5 out of 5 by
jwaynef from
great product and support is excellent and good gu
excellent support excellent personal guidance on questions
Date published: 2022-04-01
Rated 5 out of 5 by
DaisyM22 from
Great experience
Robert was professional and prompt in answering my questions. I had a very good experience!
Date published: 2022-04-01
Rated 5 out of 5 by
RMAC9pt5 from
Form 2210 filing instructions could be clearer
I recently completed both my 2019 and 2020 tax returns. Due to a problem with an IRS delay in processing of my 2018 tax return, my 2019 tax return showed an underpayment of more than $1000 which had a potential penalty attached. I wasn't aware of this penalty until after I mailed my 2019 return, started my 2020 return, and was asked questions about the 2019 Form 2210 that I had not filled out. I ended up printing both the 2019 Instructions for Form 2210 and the 2019 Form 2210 from the IRS web site before learning 2 different things: First, that 2020 Turbo Tax was going to do most of the work for me, and second, that I didn't need to send a 2019 Form 2210 to the IRS with my 2020 1040-SR tax return. .
All TurboTax® Offerings Reviews - Page 7194
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Billy Bob Texan from
Excellent
Great experience using your service. I have used it in the past.
Date published: 2022-04-01
Rated 5 out of 5 by
Britttaxes from
Great helpful
Very helpful and useful app will use again loved how easy it was to understand
Date published: 2022-04-01
Rated 5 out of 5 by
8Hodag8 from
Have used Turbo Tax since available
Like I said I have used Turbo Tax since it became available
Date published: 2022-04-01
Rated 1 out of 5 by
tjnane from
turbo tax is not free
don;t know why i had to pay 65.00 to get my refund its just a stardard form you are not promoting your system very good
Date published: 2022-04-01
Rated 5 out of 5 by
SKott7 from
Super easy
Answered my question quickly and also guided me to search engine regarding a specific tax form I had a question about; advised there would be a link if the form was necessary when filing
Date published: 2022-04-01
Rated 5 out of 5 by
Louise16 from
Works great. User friendly. Thanks
Everything worked great.thank you. I ll use it next year also.
Date published: 2022-04-01
Rated 5 out of 5 by
Montanamark513 from
Turbo Tax I could and would not File taxes without
Experts were there when I needed them and following the program made all the difference in getting it done Right!!!!!
Date published: 2022-04-01
Rated 5 out of 5 by
jwaynef from
great product and support is excellent and good gu
excellent support excellent personal guidance on questions
Date published: 2022-04-01
Rated 5 out of 5 by
DaisyM22 from
Great experience
Robert was professional and prompt in answering my questions. I had a very good experience!
Date published: 2022-04-01
Rated 5 out of 5 by
RMAC9pt5 from
Form 2210 filing instructions could be clearer
I recently completed both my 2019 and 2020 tax returns. Due to a problem with an IRS delay in processing of my 2018 tax return, my 2019 tax return showed an underpayment of more than $1000 which had a potential penalty attached. I wasn't aware of this penalty until after I mailed my 2019 return, started my 2020 return, and was asked questions about the 2019 Form 2210 that I had not filled out. I ended up printing both the 2019 Instructions for Form 2210 and the 2019 Form 2210 from the IRS web site before learning 2 different things: First, that 2020 Turbo Tax was going to do most of the work for me, and second, that I didn't need to send a 2019 Form 2210 to the IRS with my 2020 1040-SR tax return. .
All TurboTax® Offerings Reviews - Page 7194
Date published: 2022-04-01