TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281676 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use. Easy to use. Hate how long it takes to continually update.
Date published: 2021-04-22
Rated 3 out of 5 by from I am angry I am angry that I spent $39.88 for your program and then you want my to pay an additional $45 to efile my state return
Date published: 2021-04-22
Rated 4 out of 5 by from Each year I like the program ess Some things are impressive-- online help is iffy Could find no instructions on how to have refund applied to next years taxes TT is good at trying to upcharge you-- like working with a car dealer
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great! I used TurboTax since very near it's inception. Never looked back. I know there are other programs out there, but never felt like I had to try them. I have been a TurboTax user all along, never looked back. It's friendly, thorough, and safe!
Date published: 2021-04-22
Rated 5 out of 5 by from VERY HELPFUL AND CONVENIENT I AM SURPRISED WITH SIMPLICITY OF TAX FILLING AND HELP PROVIDED BY THE TURBOTAX. I DON'T NEED TO GO ANYWHERE AND FILE FROM HOME WITH LESS COST AS WELL AS ACCURATE.
Date published: 2021-04-22
Rated 5 out of 5 by from Super! I love it will use it again maybe next year because I liked it.
Date published: 2021-04-22
Rated 1 out of 5 by from TT has caused problems 3 years in a row! 2016- Vague questions about unemployment wages led to over $1000. in penalties and interest and Intuit refused any liability. 2017 and 2018 the exact same error on follow-up questions to 1099-R forms that I don't recall seeing led to overpayment of taxes and need to amend 2 years of federal and state returns.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great I really like TurboTax and have used it for many years. You do need to be careful about one thing. Last year I bought TurboTax directly from them. This year I bought it from Costco. I could not find a way to copy information from last year's return even though I am a former techie. I will try to remember to use the same method every year from now on.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. It makes it so easy to file.
Date published: 2021-04-22
Rated 5 out of 5 by from Excellent tool. Senior citizen very pleased Excellent format and excellent monitoring of docs.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 7191
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. Easy to use. Hate how long it takes to continually update.
Date published: 2021-04-22
Rated 3 out of 5 by from I am angry I am angry that I spent $39.88 for your program and then you want my to pay an additional $45 to efile my state return
Date published: 2021-04-22
Rated 4 out of 5 by from Each year I like the program ess Some things are impressive-- online help is iffy Could find no instructions on how to have refund applied to next years taxes TT is good at trying to upcharge you-- like working with a car dealer
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great! I used TurboTax since very near it's inception. Never looked back. I know there are other programs out there, but never felt like I had to try them. I have been a TurboTax user all along, never looked back. It's friendly, thorough, and safe!
Date published: 2021-04-22
Rated 5 out of 5 by from VERY HELPFUL AND CONVENIENT I AM SURPRISED WITH SIMPLICITY OF TAX FILLING AND HELP PROVIDED BY THE TURBOTAX. I DON'T NEED TO GO ANYWHERE AND FILE FROM HOME WITH LESS COST AS WELL AS ACCURATE.
Date published: 2021-04-22
Rated 5 out of 5 by from Super! I love it will use it again maybe next year because I liked it.
Date published: 2021-04-22
Rated 1 out of 5 by from TT has caused problems 3 years in a row! 2016- Vague questions about unemployment wages led to over $1000. in penalties and interest and Intuit refused any liability. 2017 and 2018 the exact same error on follow-up questions to 1099-R forms that I don't recall seeing led to overpayment of taxes and need to amend 2 years of federal and state returns.
Date published: 2021-04-22
Rated 5 out of 5 by from TurboTax is great I really like TurboTax and have used it for many years. You do need to be careful about one thing. Last year I bought TurboTax directly from them. This year I bought it from Costco. I could not find a way to copy information from last year's return even though I am a former techie. I will try to remember to use the same method every year from now on.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. It makes it so easy to file.
Date published: 2021-04-22
Rated 5 out of 5 by from Excellent tool. Senior citizen very pleased Excellent format and excellent monitoring of docs.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 7191