TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy very east to use, able to see example and answer question with help that I needed and was able to do it all in one day.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax made my experience fast and easy. I have always used Turbo Tax and I am always Pleased with the results.
Date published: 2021-02-27
Rated 4 out of 5 by from 1040-X This is the first year where I had to file a 1040-X due to a new software update.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to maneuver I have used Turbo Tax for years and like that it pulls up last years info.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo I decided to use turbo tax because my Chase card offered a discount and Credit Karma was not providing the correct forms for an IRA Distribution/Rollover and additional contributions. The process was a bit long but very comprehensive. I absolutely feel like I got my moneys worth for the piece of mind that nothing was over looked.
Date published: 2021-02-27
Rated 3 out of 5 by from TurboTax Software Was Skippy This Year I do generally enjoy Turbotax software, but this year it would not let go of past year forms. And it kept rearranging my charitable contributions, to repopulate them with last year's organizations. Very frustrating. I finally went to another service to double check the numbers. Not as relaxing a tax year as I was expecting, since I knew I would not owe. The other service was able to handle self employment, I might go that route next year if there are problems again.
Date published: 2021-02-27
Rated 5 out of 5 by from wonderful people customer care was amazing and helped me and my husband alot this time around.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great. My experience was very positive. I was able to get answers to my questions from a tax pro.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Data entry was well-guided and simple. Thank you for your help!
Date published: 2021-02-27
Rated 2 out of 5 by from OK but painful I pay to use TurboTax because I have certain tax situations that I would prefer to be walked through. Each one of those situations, TurboTax failed me and required me to consult with the forums, tax code and documentation to resolve. A simple ROTH IRA contribution and withdraw was mismanaged by confusing TurboTax language and I only caught the mistake on the final form. With this amount of hassle, I will be leaving the moment another tax software comes along that integrates with my brokerage.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy very east to use, able to see example and answer question with help that I needed and was able to do it all in one day.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great!! Turbo Tax made my experience fast and easy. I have always used Turbo Tax and I am always Pleased with the results.
Date published: 2021-02-27
Rated 4 out of 5 by from 1040-X This is the first year where I had to file a 1040-X due to a new software update.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to maneuver I have used Turbo Tax for years and like that it pulls up last years info.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo I decided to use turbo tax because my Chase card offered a discount and Credit Karma was not providing the correct forms for an IRA Distribution/Rollover and additional contributions. The process was a bit long but very comprehensive. I absolutely feel like I got my moneys worth for the piece of mind that nothing was over looked.
Date published: 2021-02-27
Rated 3 out of 5 by from TurboTax Software Was Skippy This Year I do generally enjoy Turbotax software, but this year it would not let go of past year forms. And it kept rearranging my charitable contributions, to repopulate them with last year's organizations. Very frustrating. I finally went to another service to double check the numbers. Not as relaxing a tax year as I was expecting, since I knew I would not owe. The other service was able to handle self employment, I might go that route next year if there are problems again.
Date published: 2021-02-27
Rated 5 out of 5 by from wonderful people customer care was amazing and helped me and my husband alot this time around.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great. My experience was very positive. I was able to get answers to my questions from a tax pro.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Data entry was well-guided and simple. Thank you for your help!
Date published: 2021-02-27
Rated 2 out of 5 by from OK but painful I pay to use TurboTax because I have certain tax situations that I would prefer to be walked through. Each one of those situations, TurboTax failed me and required me to consult with the forums, tax code and documentation to resolve. A simple ROTH IRA contribution and withdraw was mismanaged by confusing TurboTax language and I only caught the mistake on the final form. With this amount of hassle, I will be leaving the moment another tax software comes along that integrates with my brokerage.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7184