TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from TurboTax was beneficial walking me through Great assistance walking me through the filing process.
Date published: 2023-03-08
Rated 5 out of 5 by from So easy to use Once you have used TurboTax, it is so easy to prepare and file your income taxes.
Date published: 2023-03-08
Rated 4 out of 5 by from Good Federal program, missing State of Ohio return The federal return for Trusts was good, explanations of uncommon topics were (mostly) easy to understand. The lack of a service to do my State taxes (Ohio) was dissapointing. Depending on the tax liability next year a company's ability to do Ohio trust taxes will be a deciding factor.
Date published: 2023-03-08
Rated 2 out of 5 by from "Tax Edbert" could not answer my question I called about a question on how to treat investment interest expenses. The person, Errol, tried to help he even got another person on the line but she did not know either. Errol said he would contact his supervisor and call me back. He never did. I guess the supervisor did know the answer either. BTW; the help pop up has an error that refers to line 23 on Sch A BUT there is no line 23 which prompted me to make the call. TT needs to do better. I have used TT for several years.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbotax Turbo tax makes it easy to use and they are helpful
Date published: 2023-03-08
Rated 3 out of 5 by from Turbotax Business TY2022 Overall good program. Biggest problem California 541 form not able to be efiled!!!! NO REASON FOR INTUIT NOT TO PROVIDE THIS SERVICE!! VERY DISAPPOINTED WITH THIS LACK OF SERVICE CONSIDERING THE COST OF THE PROGRAM AND NO STATE SERVICE. PLEASE FIX THIS FOR TY2023.
Date published: 2023-03-08
Rated 5 out of 5 by from $$$ - I love TurboTax $$$ TurboTax Deluxe makes taxes enjoyable! Found deductions that I have never thought about.
Date published: 2023-03-08
Rated 1 out of 5 by from Turbo Tax Problems Program is very useful for complex returns. However all of last years data files disappeared, as well as this years before I could send it to print or file. Had to re-enter all of the current year from scratch, and rely on printed copies of last years. Help desk unable to provide any answers. They suggested a defective CD.
Date published: 2023-03-08
Rated 3 out of 5 by from tries too hard to force premium the service itself is fine. easy to understand and they have a lot of options the problem that I have with it is they not only try too hard in the middle of you trying to file the taxes but they also snuck in the deluxe service nonsense after I finished which resulted in me having to pay an extras 129 dollars that I did not want.
Date published: 2023-03-08
Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax was beneficial walking me through Great assistance walking me through the filing process.
Date published: 2023-03-08
Rated 5 out of 5 by from So easy to use Once you have used TurboTax, it is so easy to prepare and file your income taxes.
Date published: 2023-03-08
Rated 4 out of 5 by from Good Federal program, missing State of Ohio return The federal return for Trusts was good, explanations of uncommon topics were (mostly) easy to understand. The lack of a service to do my State taxes (Ohio) was dissapointing. Depending on the tax liability next year a company's ability to do Ohio trust taxes will be a deciding factor.
Date published: 2023-03-08
Rated 2 out of 5 by from "Tax Edbert" could not answer my question I called about a question on how to treat investment interest expenses. The person, Errol, tried to help he even got another person on the line but she did not know either. Errol said he would contact his supervisor and call me back. He never did. I guess the supervisor did know the answer either. BTW; the help pop up has an error that refers to line 23 on Sch A BUT there is no line 23 which prompted me to make the call. TT needs to do better. I have used TT for several years.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbotax Turbo tax makes it easy to use and they are helpful
Date published: 2023-03-08
Rated 3 out of 5 by from Turbotax Business TY2022 Overall good program. Biggest problem California 541 form not able to be efiled!!!! NO REASON FOR INTUIT NOT TO PROVIDE THIS SERVICE!! VERY DISAPPOINTED WITH THIS LACK OF SERVICE CONSIDERING THE COST OF THE PROGRAM AND NO STATE SERVICE. PLEASE FIX THIS FOR TY2023.
Date published: 2023-03-08
Rated 5 out of 5 by from $$$ - I love TurboTax $$$ TurboTax Deluxe makes taxes enjoyable! Found deductions that I have never thought about.
Date published: 2023-03-08
Rated 1 out of 5 by from Turbo Tax Problems Program is very useful for complex returns. However all of last years data files disappeared, as well as this years before I could send it to print or file. Had to re-enter all of the current year from scratch, and rely on printed copies of last years. Help desk unable to provide any answers. They suggested a defective CD.
Date published: 2023-03-08
Rated 3 out of 5 by from tries too hard to force premium the service itself is fine. easy to understand and they have a lot of options the problem that I have with it is they not only try too hard in the middle of you trying to file the taxes but they also snuck in the deluxe service nonsense after I finished which resulted in me having to pay an extras 129 dollars that I did not want.
Date published: 2023-03-08
Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7183