TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Tan D from
Ok but needs to be better for married and living S
Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by
Kent G from
Good but can be better
Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by
kat from Oz from
Nevada Resident
everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by
EPGold from
Turbotax is fast, accurate & convenient
have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by
Andembe from
Easy to go through
It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by
Pastorcoolguy from
Fantastic!
My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
Rated 5 out of 5 by
KKDrennan from
Turbo Tax Premier
We like the format of the full service and if you are unsure about what to do please go for their best. John did a truly Great job and was one of the best if not the best we have ever worked with. John keep up the Great work!!!
Date published: 2022-10-11
Rated 4 out of 5 by
New User2021 from
First time using Turbo Tax
I used Lacerte to prepare tax returns for over 30 years. After recently retiring, I decided to try Turbo Tax for my personal tax returns. I found it to be a good tool for preparing my tax returns, easy to use and pretty intuitive for a retired tax professional.
Date published: 2022-10-11
Rated 5 out of 5 by
jaquiebear from
Turbo Tax is Awesome
I love how Turbo Tax prompts you to answer questions on your specific situation. It creates all tax forms needed. No need to understand the forms that are required for your specific situation
Date published: 2022-10-10
Rated 3 out of 5 by
Jainil from
Software
The software was nit user friendly and delayed my tax filing. It required my tax. Experts and myself to solve IT issues several times.
All TurboTax® Offerings Reviews - Page 7181
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Tan D from
Ok but needs to be better for married and living S
Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by
Kent G from
Good but can be better
Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by
kat from Oz from
Nevada Resident
everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by
EPGold from
Turbotax is fast, accurate & convenient
have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by
Andembe from
Easy to go through
It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by
Pastorcoolguy from
Fantastic!
My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
Rated 5 out of 5 by
KKDrennan from
Turbo Tax Premier
We like the format of the full service and if you are unsure about what to do please go for their best. John did a truly Great job and was one of the best if not the best we have ever worked with. John keep up the Great work!!!
Date published: 2022-10-11
Rated 4 out of 5 by
New User2021 from
First time using Turbo Tax
I used Lacerte to prepare tax returns for over 30 years. After recently retiring, I decided to try Turbo Tax for my personal tax returns. I found it to be a good tool for preparing my tax returns, easy to use and pretty intuitive for a retired tax professional.
Date published: 2022-10-11
Rated 5 out of 5 by
jaquiebear from
Turbo Tax is Awesome
I love how Turbo Tax prompts you to answer questions on your specific situation. It creates all tax forms needed. No need to understand the forms that are required for your specific situation
Date published: 2022-10-10
Rated 3 out of 5 by
Jainil from
Software
The software was nit user friendly and delayed my tax filing. It required my tax. Experts and myself to solve IT issues several times.
All TurboTax® Offerings Reviews - Page 7181
Date published: 2022-10-10