TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Ok but needs to be better for married and living S Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by from Good but can be better Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by from Nevada Resident everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by from Turbotax is fast, accurate & convenient have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by from Easy to go through It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by from Fantastic! My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax Premier We like the format of the full service and if you are unsure about what to do please go for their best. John did a truly Great job and was one of the best if not the best we have ever worked with. John keep up the Great work!!!
Date published: 2022-10-11
Rated 4 out of 5 by from First time using Turbo Tax I used Lacerte to prepare tax returns for over 30 years. After recently retiring, I decided to try Turbo Tax for my personal tax returns. I found it to be a good tool for preparing my tax returns, easy to use and pretty intuitive for a retired tax professional.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is Awesome I love how Turbo Tax prompts you to answer questions on your specific situation. It creates all tax forms needed. No need to understand the forms that are required for your specific situation
Date published: 2022-10-10
Rated 3 out of 5 by from Software The software was nit user friendly and delayed my tax filing. It required my tax. Experts and myself to solve IT issues several times.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Ok but needs to be better for married and living S Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by from Good but can be better Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by from Nevada Resident everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by from Turbotax is fast, accurate & convenient have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by from Easy to go through It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by from Fantastic! My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax Premier We like the format of the full service and if you are unsure about what to do please go for their best. John did a truly Great job and was one of the best if not the best we have ever worked with. John keep up the Great work!!!
Date published: 2022-10-11
Rated 4 out of 5 by from First time using Turbo Tax I used Lacerte to prepare tax returns for over 30 years. After recently retiring, I decided to try Turbo Tax for my personal tax returns. I found it to be a good tool for preparing my tax returns, easy to use and pretty intuitive for a retired tax professional.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is Awesome I love how Turbo Tax prompts you to answer questions on your specific situation. It creates all tax forms needed. No need to understand the forms that are required for your specific situation
Date published: 2022-10-10
Rated 3 out of 5 by from Software The software was nit user friendly and delayed my tax filing. It required my tax. Experts and myself to solve IT issues several times.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7181