TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Helps me find deductions every year The step by step approach ensures that I don't leave money on the table at the end of each tax year. The questions are intuitive and direct me to the best possible outcome each year.
Date published: 2022-04-19
Rated 5 out of 5 by from This is the way! I'm 8 years in with using Turbo Tax and I'm still loving it! I just can't comprehend doing my taxes any other way.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax is convenient Some things are hard to understand and figure out.
Date published: 2022-04-19
Rated 4 out of 5 by from Difficulty paying for State efiling This is the second year in a row that I was unable to initially get a Visa payment processed. After I shared my computer screen with one of your reps, I was able to finally get to the proper screens to process a payment. Please fix this for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for making this so easy! Can't believe how easy it was to use TurboTax. You guys covered all the bases and I feel confident that TurboTax knows what they are doing.
Date published: 2022-04-19
Rated 5 out of 5 by from easy and quick Very easy and helpful to complete return. I will file my taxes through turbo always. I love it!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Very easy! It took no time to complete our return!
Date published: 2022-04-19
Rated 5 out of 5 by from Always WOW's me!!! For six years in a row I have been using Turbo Tax - always with great confidence. It really rolls you through the high level, sequential input process in a friendly and stress-free manner. For years I had been going to a tax accountant.... and after 2015, never bothered again, never looked back! All returns have been extremely accurate and no audits whatsoever! And, I know I always get the optimum filing I could expect.
Date published: 2022-04-19
Rated 2 out of 5 by from Seems more convoluted than usual TurboTax streamlined the process, but I feel like there were way more questions this year. In addition to that, After filling out Federal and State taxes, the finish line felt like it kept moving "3 more steps" away. Every time I thought I'd be done, there was another screen and I just wanted to actually complete my filing. TurboTax, the reason people use your service is to make the process as quick and painless as possible, some how, I left this year's experience feeling more confused and irate than I would've if I'd just filed using paper forms.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great! This is my first time used TurboTax but I have a good experience
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helps me find deductions every year The step by step approach ensures that I don't leave money on the table at the end of each tax year. The questions are intuitive and direct me to the best possible outcome each year.
Date published: 2022-04-19
Rated 5 out of 5 by from This is the way! I'm 8 years in with using Turbo Tax and I'm still loving it! I just can't comprehend doing my taxes any other way.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax is convenient Some things are hard to understand and figure out.
Date published: 2022-04-19
Rated 4 out of 5 by from Difficulty paying for State efiling This is the second year in a row that I was unable to initially get a Visa payment processed. After I shared my computer screen with one of your reps, I was able to finally get to the proper screens to process a payment. Please fix this for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for making this so easy! Can't believe how easy it was to use TurboTax. You guys covered all the bases and I feel confident that TurboTax knows what they are doing.
Date published: 2022-04-19
Rated 5 out of 5 by from easy and quick Very easy and helpful to complete return. I will file my taxes through turbo always. I love it!
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Very easy! It took no time to complete our return!
Date published: 2022-04-19
Rated 5 out of 5 by from Always WOW's me!!! For six years in a row I have been using Turbo Tax - always with great confidence. It really rolls you through the high level, sequential input process in a friendly and stress-free manner. For years I had been going to a tax accountant.... and after 2015, never bothered again, never looked back! All returns have been extremely accurate and no audits whatsoever! And, I know I always get the optimum filing I could expect.
Date published: 2022-04-19
Rated 2 out of 5 by from Seems more convoluted than usual TurboTax streamlined the process, but I feel like there were way more questions this year. In addition to that, After filling out Federal and State taxes, the finish line felt like it kept moving "3 more steps" away. Every time I thought I'd be done, there was another screen and I just wanted to actually complete my filing. TurboTax, the reason people use your service is to make the process as quick and painless as possible, some how, I left this year's experience feeling more confused and irate than I would've if I'd just filed using paper forms.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is great! This is my first time used TurboTax but I have a good experience
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 719