TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by
FilerOfTaxes925013 from
Easy to Use but Not Worth the Price
If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by
ttaylor1 from
TurboTax Lobbies to make Taxes Harder
I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by
tn_girl from
Use it every year
Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by
dceu from
Incredibly helpful and well organized!
I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by
JAR 2022 turbo tax from
2022 Tax Return with Turbo TAX
Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
Date published: 2023-04-19
Rated 1 out of 5 by
Nope not interested from
Quality declined.
Robot structure with ad pops. Does not explain tax law well or where child care credit is not being applied properly.
Date published: 2023-04-19
Rated 3 out of 5 by
Joel145 from
still easy to use, but ...
Still very easy to use and access past returns, but every year the cost goes up and the included features decrease. I may opt to use a less expensive product from someone else in the future
Date published: 2023-04-19
Rated 5 out of 5 by
Happy Sherri from
TurboTax Makes Taxes Easy!
Without TurboTax, I'd be lost. I own a small business and started a charity in the past year. I'd not know how to handle those types of situations, but TurboTax walked me right through it and I'm filing with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by
Katz999 from
I LOVE using TurboTax!!
I've used TurboTax for the last 5 years and will never use another provider. The process is simple and someone is always available to assist when in need.
Date published: 2023-04-19
Rated 2 out of 5 by
Shelly2Woks from
Turbo Tax Increased they're Fees
I appreciate and am paying for the guidance within the software. I do not understand why you felt the need to increase your fees by $20.00, however. During this challenging time for low to middle class individuals/families, you should have compassion and not increase your fees because everyone else is doing the same.
All TurboTax® Offerings Reviews - Page 719
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
FilerOfTaxes925013 from
Easy to Use but Not Worth the Price
If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by
ttaylor1 from
TurboTax Lobbies to make Taxes Harder
I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by
tn_girl from
Use it every year
Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by
dceu from
Incredibly helpful and well organized!
I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by
JAR 2022 turbo tax from
2022 Tax Return with Turbo TAX
Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
Date published: 2023-04-19
Rated 1 out of 5 by
Nope not interested from
Quality declined.
Robot structure with ad pops. Does not explain tax law well or where child care credit is not being applied properly.
Date published: 2023-04-19
Rated 3 out of 5 by
Joel145 from
still easy to use, but ...
Still very easy to use and access past returns, but every year the cost goes up and the included features decrease. I may opt to use a less expensive product from someone else in the future
Date published: 2023-04-19
Rated 5 out of 5 by
Happy Sherri from
TurboTax Makes Taxes Easy!
Without TurboTax, I'd be lost. I own a small business and started a charity in the past year. I'd not know how to handle those types of situations, but TurboTax walked me right through it and I'm filing with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by
Katz999 from
I LOVE using TurboTax!!
I've used TurboTax for the last 5 years and will never use another provider. The process is simple and someone is always available to assist when in need.
Date published: 2023-04-19
Rated 2 out of 5 by
Shelly2Woks from
Turbo Tax Increased they're Fees
I appreciate and am paying for the guidance within the software. I do not understand why you felt the need to increase your fees by $20.00, however. During this challenging time for low to middle class individuals/families, you should have compassion and not increase your fees because everyone else is doing the same.
All TurboTax® Offerings Reviews - Page 719
Date published: 2023-04-19