TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from turbo tax is more trouble than it is worth i purchased Turbo Tax business and it took all day to download the file to my computer and get it working. once downloaded it was easy to use, but getting to that point was a long frustrating process.
Date published: 2021-03-09
Rated 3 out of 5 by from 2020 Turbo Tax CD Not as good as prior years! I used the 2020 Turbo Tax CD purchased at our local Sam's Club store. I had no problem inputting tax information and printing forms. However, there must be a "glitch", or some issue with the tax updates every time I finished a portion of the federal & state returns. When the program asked me to run the tax update, I would run it and the last step would lock up. I made two calls to your tech department for assistance. Each time I was told to "restart my computer". This suggestion did work twice. But there were work sessions where I wanted to run a review of my tax returns (federal & state), and this process failed. I would like to know if you had this same complaint from other Turbo Tax 2020 CD software users?
Date published: 2021-03-09
Rated 5 out of 5 by from everyone at turbo tax id great job well done I always love turbo tax they are awsome people to help with just about anything tax related friendly careing group of people.
Date published: 2021-03-09
Rated 5 out of 5 by from Been using TTAX for many years, always excellent I have used TTAX since its inception and before when Michael Chipman created it back in the 1980's
Date published: 2021-03-09
Rated 4 out of 5 by from Another year of good TurboTax experiences!!! A bit more challenging this year due to numerous additional items, i.e. incentive payments, additional cash tax deductions even when using the std. deduction. Found inputs all, but not where/how I thought they would be. All good in the end.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome Being a younger user it has been super helpful to be able to know my taxes out.
Date published: 2021-03-09
Rated 5 out of 5 by from Works You can't beat affordable and working. Use it year after year.
Date published: 2021-03-09
Rated 5 out of 5 by from TURBO TAX EASY TO USE EASY STEP BY STEP INSTRUCTIONS. TOOK ABOUT 2 HOURS TO FILE.
Date published: 2021-03-09
Rated 4 out of 5 by from I enjoy using turbo tax Turbo tax helped accurately file my taxes and the representative was very insightful.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax for the Win! I've used TurboTax for years, until I got married. We've been using an accountant for the past few years instead. Our accountant notified us one month after submitting our documents that he would not be able to process our taxes this year. No worries though, TurboTax was there, and we got them submitted in just a couple of hours! Now, it will be TurboTax EVERY year!!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7179
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from turbo tax is more trouble than it is worth i purchased Turbo Tax business and it took all day to download the file to my computer and get it working. once downloaded it was easy to use, but getting to that point was a long frustrating process.
Date published: 2021-03-09
Rated 3 out of 5 by from 2020 Turbo Tax CD Not as good as prior years! I used the 2020 Turbo Tax CD purchased at our local Sam's Club store. I had no problem inputting tax information and printing forms. However, there must be a "glitch", or some issue with the tax updates every time I finished a portion of the federal & state returns. When the program asked me to run the tax update, I would run it and the last step would lock up. I made two calls to your tech department for assistance. Each time I was told to "restart my computer". This suggestion did work twice. But there were work sessions where I wanted to run a review of my tax returns (federal & state), and this process failed. I would like to know if you had this same complaint from other Turbo Tax 2020 CD software users?
Date published: 2021-03-09
Rated 5 out of 5 by from everyone at turbo tax id great job well done I always love turbo tax they are awsome people to help with just about anything tax related friendly careing group of people.
Date published: 2021-03-09
Rated 5 out of 5 by from Been using TTAX for many years, always excellent I have used TTAX since its inception and before when Michael Chipman created it back in the 1980's
Date published: 2021-03-09
Rated 4 out of 5 by from Another year of good TurboTax experiences!!! A bit more challenging this year due to numerous additional items, i.e. incentive payments, additional cash tax deductions even when using the std. deduction. Found inputs all, but not where/how I thought they would be. All good in the end.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome Being a younger user it has been super helpful to be able to know my taxes out.
Date published: 2021-03-09
Rated 5 out of 5 by from Works You can't beat affordable and working. Use it year after year.
Date published: 2021-03-09
Rated 5 out of 5 by from TURBO TAX EASY TO USE EASY STEP BY STEP INSTRUCTIONS. TOOK ABOUT 2 HOURS TO FILE.
Date published: 2021-03-09
Rated 4 out of 5 by from I enjoy using turbo tax Turbo tax helped accurately file my taxes and the representative was very insightful.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax for the Win! I've used TurboTax for years, until I got married. We've been using an accountant for the past few years instead. Our accountant notified us one month after submitting our documents that he would not be able to process our taxes this year. No worries though, TurboTax was there, and we got them submitted in just a couple of hours! Now, it will be TurboTax EVERY year!!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7179