TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
roci95 from
was easy and quick!
This was so easy to do and very self explanitory! i would do this agin and recomend it to anyone!
Date published: 2022-04-09
Rated 5 out of 5 by
MARLEN32 from
Awesome
Great service and CPA AWESOME. Will do it again next year!!
Date published: 2022-04-09
Rated 4 out of 5 by
kmmmu from
The process was easy
I did have to reach out to one expert and they quickly helped me.
Date published: 2022-04-09
Rated 2 out of 5 by
Sam B2021 from
Turbo tax is now expensive !
Turbotax now charges to download the software and then charges a second time for each state you file. Time to start looking for an alternative!
Date published: 2022-04-09
Rated 4 out of 5 by
ready freedy from
Great as always with a few minor glitches
1. Form 8812 error kept coming up 2. State return asked for info on emplyee business expense when i didnt have any
Date published: 2022-04-09
Rated 4 out of 5 by
cubby111 from
excellent and easy to use
easy to use, good directions and questions, a bit pricey though
Date published: 2022-04-09
Rated 5 out of 5 by
lillugy from
turbotax is excellent
turbotax makes it so easy and self explanatory to do your taxes
Date published: 2022-04-09
Rated 5 out of 5 by
nursedor1 from
turbo tax was great for me
It was a very good experience for me Iwould have only good things to say
Date published: 2022-04-09
Rated 5 out of 5 by
Kniter2 from
Awesome agent
Dustin was beyond helpful.He stayed with us till the end.Many issues and walked me through everyone of them. There is no rating on your system high enough to give him.
Date published: 2022-04-09
Rated 2 out of 5 by
GunninGopher from
A spreadsheet would work the same is less annoying
Turbo Tax is proof that lack of competition in a segment leads to garbage. First the marketing experience. The software is marketed as coming with a "free state", but you have to pay them $25 to e-file it. It costs Intuit nothing but they will are certainly happy to bilk you for the service. The software is gaudy as heck. It is constantly tells you how much of a return it "Got you". Quicken is just doing (or pretending) to do the math. You're still making me do all the work with my money. How about you deeply integrate with Quicken (same company) so that I don't have to dig around for a bunch of answers for your stupid questions. If they really wanted to do me a favor, at the end it would tell me what I should consider changing so that I don't owe money next year. If it were more than just a fancy wrapped spreadsheet, it could do that. Or, and who is stupid enough to fall for the 15 second "checking your return for errors" wait. Come to find out, I can't open my previous year file because I don't know my software key. I still have 2020 loaded on my computer. The same one that did the return. I threw away the CD case (bought at Costco) last year assuming that the computer would remember that I entered it a year earlier. We constantly being upsold for useless garbage and subscriptions. I didn't know when I paid $50 (or $75 for the e-file) I was signing up for a timeshare presentation.
All TurboTax® Offerings Reviews - Page 7177
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
roci95 from
was easy and quick!
This was so easy to do and very self explanitory! i would do this agin and recomend it to anyone!
Date published: 2022-04-09
Rated 5 out of 5 by
MARLEN32 from
Awesome
Great service and CPA AWESOME. Will do it again next year!!
Date published: 2022-04-09
Rated 4 out of 5 by
kmmmu from
The process was easy
I did have to reach out to one expert and they quickly helped me.
Date published: 2022-04-09
Rated 2 out of 5 by
Sam B2021 from
Turbo tax is now expensive !
Turbotax now charges to download the software and then charges a second time for each state you file. Time to start looking for an alternative!
Date published: 2022-04-09
Rated 4 out of 5 by
ready freedy from
Great as always with a few minor glitches
1. Form 8812 error kept coming up 2. State return asked for info on emplyee business expense when i didnt have any
Date published: 2022-04-09
Rated 4 out of 5 by
cubby111 from
excellent and easy to use
easy to use, good directions and questions, a bit pricey though
Date published: 2022-04-09
Rated 5 out of 5 by
lillugy from
turbotax is excellent
turbotax makes it so easy and self explanatory to do your taxes
Date published: 2022-04-09
Rated 5 out of 5 by
nursedor1 from
turbo tax was great for me
It was a very good experience for me Iwould have only good things to say
Date published: 2022-04-09
Rated 5 out of 5 by
Kniter2 from
Awesome agent
Dustin was beyond helpful.He stayed with us till the end.Many issues and walked me through everyone of them. There is no rating on your system high enough to give him.
Date published: 2022-04-09
Rated 2 out of 5 by
GunninGopher from
A spreadsheet would work the same is less annoying
Turbo Tax is proof that lack of competition in a segment leads to garbage. First the marketing experience. The software is marketed as coming with a "free state", but you have to pay them $25 to e-file it. It costs Intuit nothing but they will are certainly happy to bilk you for the service. The software is gaudy as heck. It is constantly tells you how much of a return it "Got you". Quicken is just doing (or pretending) to do the math. You're still making me do all the work with my money. How about you deeply integrate with Quicken (same company) so that I don't have to dig around for a bunch of answers for your stupid questions. If they really wanted to do me a favor, at the end it would tell me what I should consider changing so that I don't owe money next year. If it were more than just a fancy wrapped spreadsheet, it could do that. Or, and who is stupid enough to fall for the 15 second "checking your return for errors" wait. Come to find out, I can't open my previous year file because I don't know my software key. I still have 2020 loaded on my computer. The same one that did the return. I threw away the CD case (bought at Costco) last year assuming that the computer would remember that I entered it a year earlier. We constantly being upsold for useless garbage and subscriptions. I didn't know when I paid $50 (or $75 for the e-file) I was signing up for a timeshare presentation.
All TurboTax® Offerings Reviews - Page 7177
Date published: 2022-04-09