TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from was easy and quick! This was so easy to do and very self explanitory! i would do this agin and recomend it to anyone!
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Great service and CPA AWESOME. Will do it again next year!!
Date published: 2022-04-09
Rated 4 out of 5 by from The process was easy I did have to reach out to one expert and they quickly helped me.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo tax is now expensive ! Turbotax now charges to download the software and then charges a second time for each state you file. Time to start looking for an alternative!
Date published: 2022-04-09
Rated 4 out of 5 by from Great as always with a few minor glitches 1. Form 8812 error kept coming up 2. State return asked for info on emplyee business expense when i didnt have any
Date published: 2022-04-09
Rated 4 out of 5 by from excellent and easy to use easy to use, good directions and questions, a bit pricey though
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax is excellent turbotax makes it so easy and self explanatory to do your taxes
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was great for me It was a very good experience for me Iwould have only good things to say
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome agent Dustin was beyond helpful.He stayed with us till the end.Many issues and walked me through everyone of them. There is no rating on your system high enough to give him.
Date published: 2022-04-09
Rated 2 out of 5 by from A spreadsheet would work the same is less annoying Turbo Tax is proof that lack of competition in a segment leads to garbage. First the marketing experience. The software is marketed as coming with a "free state", but you have to pay them $25 to e-file it. It costs Intuit nothing but they will are certainly happy to bilk you for the service. The software is gaudy as heck. It is constantly tells you how much of a return it "Got you". Quicken is just doing (or pretending) to do the math. You're still making me do all the work with my money. How about you deeply integrate with Quicken (same company) so that I don't have to dig around for a bunch of answers for your stupid questions. If they really wanted to do me a favor, at the end it would tell me what I should consider changing so that I don't owe money next year. If it were more than just a fancy wrapped spreadsheet, it could do that. Or, and who is stupid enough to fall for the 15 second "checking your return for errors" wait. Come to find out, I can't open my previous year file because I don't know my software key. I still have 2020 loaded on my computer. The same one that did the return. I threw away the CD case (bought at Costco) last year assuming that the computer would remember that I entered it a year earlier. We constantly being upsold for useless garbage and subscriptions. I didn't know when I paid $50 (or $75 for the e-file) I was signing up for a timeshare presentation.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 7177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from was easy and quick! This was so easy to do and very self explanitory! i would do this agin and recomend it to anyone!
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Great service and CPA AWESOME. Will do it again next year!!
Date published: 2022-04-09
Rated 4 out of 5 by from The process was easy I did have to reach out to one expert and they quickly helped me.
Date published: 2022-04-09
Rated 2 out of 5 by from Turbo tax is now expensive ! Turbotax now charges to download the software and then charges a second time for each state you file. Time to start looking for an alternative!
Date published: 2022-04-09
Rated 4 out of 5 by from Great as always with a few minor glitches 1. Form 8812 error kept coming up 2. State return asked for info on emplyee business expense when i didnt have any
Date published: 2022-04-09
Rated 4 out of 5 by from excellent and easy to use easy to use, good directions and questions, a bit pricey though
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax is excellent turbotax makes it so easy and self explanatory to do your taxes
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax was great for me It was a very good experience for me Iwould have only good things to say
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome agent Dustin was beyond helpful.He stayed with us till the end.Many issues and walked me through everyone of them. There is no rating on your system high enough to give him.
Date published: 2022-04-09
Rated 2 out of 5 by from A spreadsheet would work the same is less annoying Turbo Tax is proof that lack of competition in a segment leads to garbage. First the marketing experience. The software is marketed as coming with a "free state", but you have to pay them $25 to e-file it. It costs Intuit nothing but they will are certainly happy to bilk you for the service. The software is gaudy as heck. It is constantly tells you how much of a return it "Got you". Quicken is just doing (or pretending) to do the math. You're still making me do all the work with my money. How about you deeply integrate with Quicken (same company) so that I don't have to dig around for a bunch of answers for your stupid questions. If they really wanted to do me a favor, at the end it would tell me what I should consider changing so that I don't owe money next year. If it were more than just a fancy wrapped spreadsheet, it could do that. Or, and who is stupid enough to fall for the 15 second "checking your return for errors" wait. Come to find out, I can't open my previous year file because I don't know my software key. I still have 2020 loaded on my computer. The same one that did the return. I threw away the CD case (bought at Costco) last year assuming that the computer would remember that I entered it a year earlier. We constantly being upsold for useless garbage and subscriptions. I didn't know when I paid $50 (or $75 for the e-file) I was signing up for a timeshare presentation.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 7177