TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax is easy and reliable It was the first time I used Turbotax to file my taxes and it was much easier than I thought. The system is very easy to understand and navigate, with all the help in each step of the way
Date published: 2023-03-08
Rated 5 out of 5 by from first time user came from hrblock hrblock could not finish my return with a tax pro in 5 weeks so i cancelled and am supposed to get returned my money, they made me pay for cointracker as well...turbotax did everything for a fraction ofthe cost in less than an hour...thank you
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is awesome Good I enjoyed using turbo tax. It is a very good tool
Date published: 2023-03-08
Rated 4 out of 5 by from Turbo tax works well and is easy to use I have been using Turbo Tax for years. As always, it is very user friendly and I seldom ever need more information that what is provided within the program. My only real complaint is that I must pay separately for more than one state and must pay again to e-file each state return. Frankly these extra payments are both irritating and overpriced.
Date published: 2023-03-08
Rated 5 out of 5 by from Such a fantastic help Super helpful and completely worry free. Both Denise and Kibria were amazing!!!
Date published: 2023-03-08
Rated 5 out of 5 by from So quick and easy. Completing form was not difficult. I have used Turbo Tax for many years and will continue to do so.
Date published: 2023-03-08
Rated 5 out of 5 by from Great way to file taxes! From start to finish this year's taxes only took me a few hours with all of the information that was saved from filing last year! This only cost me $177 to file when said and done. A lot cheaper than going to someone and having them ask you all of the same questions and take even longer; You might as well use this over paying someone to supposedly do them for you.
Date published: 2023-03-08
Rated 5 out of 5 by from excellent program Excellent program -- great customer service -- will do it again!
Date published: 2023-03-08
Rated 1 out of 5 by from billing problems Turbo Tax said I never paid for last year''s software however the software does not let you file if you never paid. my online account shows I paid too. they put a hold on my account and would not let me file until I paid for last year's software again. this took 3 days, I have 5 case numbers, tier 2 software support was unable to help me TWICE, 5-6 phone calls, hours on hold.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome. This process was great and I'm confident in my return.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is easy and reliable It was the first time I used Turbotax to file my taxes and it was much easier than I thought. The system is very easy to understand and navigate, with all the help in each step of the way
Date published: 2023-03-08
Rated 5 out of 5 by from first time user came from hrblock hrblock could not finish my return with a tax pro in 5 weeks so i cancelled and am supposed to get returned my money, they made me pay for cointracker as well...turbotax did everything for a fraction ofthe cost in less than an hour...thank you
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is awesome Good I enjoyed using turbo tax. It is a very good tool
Date published: 2023-03-08
Rated 4 out of 5 by from Turbo tax works well and is easy to use I have been using Turbo Tax for years. As always, it is very user friendly and I seldom ever need more information that what is provided within the program. My only real complaint is that I must pay separately for more than one state and must pay again to e-file each state return. Frankly these extra payments are both irritating and overpriced.
Date published: 2023-03-08
Rated 5 out of 5 by from Such a fantastic help Super helpful and completely worry free. Both Denise and Kibria were amazing!!!
Date published: 2023-03-08
Rated 5 out of 5 by from So quick and easy. Completing form was not difficult. I have used Turbo Tax for many years and will continue to do so.
Date published: 2023-03-08
Rated 5 out of 5 by from Great way to file taxes! From start to finish this year's taxes only took me a few hours with all of the information that was saved from filing last year! This only cost me $177 to file when said and done. A lot cheaper than going to someone and having them ask you all of the same questions and take even longer; You might as well use this over paying someone to supposedly do them for you.
Date published: 2023-03-08
Rated 5 out of 5 by from excellent program Excellent program -- great customer service -- will do it again!
Date published: 2023-03-08
Rated 1 out of 5 by from billing problems Turbo Tax said I never paid for last year''s software however the software does not let you file if you never paid. my online account shows I paid too. they put a hold on my account and would not let me file until I paid for last year's software again. this took 3 days, I have 5 case numbers, tier 2 software support was unable to help me TWICE, 5-6 phone calls, hours on hold.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome. This process was great and I'm confident in my return.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7175