TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Can't e-file because of AGI error Submitted my tax return almost a dozen times. Every time it tells me my spouse's ePin or AGI were wrong. We didn't file using e-file last year, and AGI was pulled from the TurboTax 2019 file. I paid $20 to e-file for the state, and now I'm still mailing my tax returns.
Date published: 2021-03-11
Rated 5 out of 5 by from Super Easy Almost all of my info was saved from last year, which made it super easy to file this year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is #1 Turbo Tax Deluxe is awesome! It was easy and drama free
Date published: 2021-03-11
Rated 4 out of 5 by from quick and easy First time filling by my self. Found it quick and easy to file this way.
Date published: 2021-03-11
Rated 1 out of 5 by from Lied I put my gross income from my prior year and it said it was rejected. I didn't lie, so what is the problem
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to Use! Easy to use! Takes the guess work out of taxes!! Thanks, Turbo Tax!
Date published: 2021-03-11
Rated 5 out of 5 by from SImple to use Easy to use and faster than manually reading forms
Date published: 2021-03-11
Rated 5 out of 5 by from Great experience with TurboTax Fast and easy - started and completed the process in less than 30 minutes with turbotax.
Date published: 2021-03-11
Rated 4 out of 5 by from A rollercoaster but they're SO HELPFUL It was excruciating for a good portion of inputting the data; only because my wife is a freelancer and so it was our first time filing W-2's with 1099's etc. etc, and at one point we got stuck and the dashboard said we were missing info even though we listed e v e r y t h i n g. HOWEVER, we decided to ask the 24/7 chat hotline (i still think you guys should change it to 25/8 like the Mary J Blige song because you guys are ON IT!) and SANDRA WAS SO HELPFUL. She got us through the problem (shared screen and all like some poltergeist lolllll) and saved the us from getting more annoyed with this tax season and YEAR. Anways; nice job --been using them for 4 years now; will probably use them again next year :))
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use This is my first time filing my taxes ever, although I'm quite unsure if I did everything perfectly TurboTax is very helpful with making sure they help with questions that may be confusing. There were a lot of terms I was not familiar with, and just by clicking the "?" button, they have multiple side notes that explains what that is. So I'd say this is an easier way to file taxes and it's got the free option too, thankfully.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Can't e-file because of AGI error Submitted my tax return almost a dozen times. Every time it tells me my spouse's ePin or AGI were wrong. We didn't file using e-file last year, and AGI was pulled from the TurboTax 2019 file. I paid $20 to e-file for the state, and now I'm still mailing my tax returns.
Date published: 2021-03-11
Rated 5 out of 5 by from Super Easy Almost all of my info was saved from last year, which made it super easy to file this year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is #1 Turbo Tax Deluxe is awesome! It was easy and drama free
Date published: 2021-03-11
Rated 4 out of 5 by from quick and easy First time filling by my self. Found it quick and easy to file this way.
Date published: 2021-03-11
Rated 1 out of 5 by from Lied I put my gross income from my prior year and it said it was rejected. I didn't lie, so what is the problem
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to Use! Easy to use! Takes the guess work out of taxes!! Thanks, Turbo Tax!
Date published: 2021-03-11
Rated 5 out of 5 by from SImple to use Easy to use and faster than manually reading forms
Date published: 2021-03-11
Rated 5 out of 5 by from Great experience with TurboTax Fast and easy - started and completed the process in less than 30 minutes with turbotax.
Date published: 2021-03-11
Rated 4 out of 5 by from A rollercoaster but they're SO HELPFUL It was excruciating for a good portion of inputting the data; only because my wife is a freelancer and so it was our first time filing W-2's with 1099's etc. etc, and at one point we got stuck and the dashboard said we were missing info even though we listed e v e r y t h i n g. HOWEVER, we decided to ask the 24/7 chat hotline (i still think you guys should change it to 25/8 like the Mary J Blige song because you guys are ON IT!) and SANDRA WAS SO HELPFUL. She got us through the problem (shared screen and all like some poltergeist lolllll) and saved the us from getting more annoyed with this tax season and YEAR. Anways; nice job --been using them for 4 years now; will probably use them again next year :))
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use This is my first time filing my taxes ever, although I'm quite unsure if I did everything perfectly TurboTax is very helpful with making sure they help with questions that may be confusing. There were a lot of terms I was not familiar with, and just by clicking the "?" button, they have multiple side notes that explains what that is. So I'd say this is an easier way to file taxes and it's got the free option too, thankfully.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7175