TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Exceptional! I love the feature that takes you back to where you left off, tips option that explain things you may not understand, encouragement that you are doing something right, immediate customer support, protection of my privacy and multilevel security.
Date published: 2022-04-19
Rated 5 out of 5 by from fast file method It went fast and at the last minute. Great option.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT SERVICE STEP BY STEP WITH EVERTHING NICELY DONE
Date published: 2022-04-19
Rated 4 out of 5 by from Be Conscious of the Compounding Fees TurboTax certainly gets the job down, but be conscious of the compounding fees as you complete your return(s).
Date published: 2022-04-19
Rated 4 out of 5 by from Easy to use Easy to use. Directions are specific and not confusing
Date published: 2022-04-19
Rated 5 out of 5 by from Loved using Turbotax I've been using Turbo tax for at least 10 years now with no problems. It has saved me thousands of dollars in tax fees. Thank you Turbo Tax..
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Awesome I have used TurboTax for four years in a row. I feel very confident being self employed that they made sure I received all tax breaks possible and peace of mind they don't miss any details
Date published: 2022-04-19
Rated 5 out of 5 by from greater than awesome. This is a tremendous service that you have done and it is so well organized to keep me out of trouble. I should have made this program a priority years ago or even more accurately since birth.
Date published: 2022-04-19
Rated 2 out of 5 by from Worst Customer Service Worst Customer Service. Product Changed. Did not include needed features. It took more than 4 times to contact the company to get different information. Spent over 3.65 hours on the phone. Will not use next year if you choose to do business this way in future. Have to pay extra for Schedule 1, no longer offering ability to capture car registration etc.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Easy to use Asks the right questions Makes sure you double check everything
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Exceptional! I love the feature that takes you back to where you left off, tips option that explain things you may not understand, encouragement that you are doing something right, immediate customer support, protection of my privacy and multilevel security.
Date published: 2022-04-19
Rated 5 out of 5 by from fast file method It went fast and at the last minute. Great option.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME GREAT SERVICE STEP BY STEP WITH EVERTHING NICELY DONE
Date published: 2022-04-19
Rated 4 out of 5 by from Be Conscious of the Compounding Fees TurboTax certainly gets the job down, but be conscious of the compounding fees as you complete your return(s).
Date published: 2022-04-19
Rated 4 out of 5 by from Easy to use Easy to use. Directions are specific and not confusing
Date published: 2022-04-19
Rated 5 out of 5 by from Loved using Turbotax I've been using Turbo tax for at least 10 years now with no problems. It has saved me thousands of dollars in tax fees. Thank you Turbo Tax..
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Awesome I have used TurboTax for four years in a row. I feel very confident being self employed that they made sure I received all tax breaks possible and peace of mind they don't miss any details
Date published: 2022-04-19
Rated 5 out of 5 by from greater than awesome. This is a tremendous service that you have done and it is so well organized to keep me out of trouble. I should have made this program a priority years ago or even more accurately since birth.
Date published: 2022-04-19
Rated 2 out of 5 by from Worst Customer Service Worst Customer Service. Product Changed. Did not include needed features. It took more than 4 times to contact the company to get different information. Spent over 3.65 hours on the phone. Will not use next year if you choose to do business this way in future. Have to pay extra for Schedule 1, no longer offering ability to capture car registration etc.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Easy to use Asks the right questions Makes sure you double check everything
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7171