TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
theDude1955 from
still too many glitches
i am slowly getting better at this after using turbotax for how many years: 8? plus turbotax seems to be improving, but still a long way to go. it would be another full-time job trying to list and clearly explain all the potential glitches in the turbotax premium almost user-friendly software. i keep hearing about artificial intelligence, but when will i actually see it being used?
Date published: 2023-03-08
Rated 3 out of 5 by
MiffedinGR from
Why $40 to direct deposit my State refund
Feels like extortion to require $40 to have my State refund direct deposited
Date published: 2023-03-08
Rated 5 out of 5 by
Syndifox from
Turbo Tax is Great
I have used Turbo Tax for years and have been happy with service.
Date published: 2023-03-08
Rated 5 out of 5 by
Tonysgirl90 from
Turbo Tax makes filing taxes much easier
I like that Turbo Tax will stand by you if you are audited. I like the live chat feature.
Date published: 2023-03-08
Rated 2 out of 5 by
broke af 14 from
Pricey
For this tax year, 2022, Turbo tax has created new pages to click through with a whole bunch of junk that is even needed. I had a whopping $500 return this tax season and they took about half of it. its very odd. I'll be switching to a different tax site next year.
Date published: 2023-03-08
Rated 5 out of 5 by
df2023 from
Step by Step
Easy to follow instructions and guides to preparing my return
Date published: 2023-03-08
Rated 3 out of 5 by
Drickyboo from
Watch what they charge you at checkout
Started out as $39.00, then went to $89.00 when I had a capital loss carryover, and ended up as $119.00 at checkout for no reason I can discern. They keep asking you to upgrade, and even when you say "no", your price at the end may remain a mystery. Phone support was helpful, but had no idea where the $119 charge came from. Will have a local tax person do it next year --will not cost me much more than I paid this year.
Date published: 2023-03-08
Rated 5 out of 5 by
JWWhit from
TurboTax makes the tax filing process a joy.
My experience with TurboTax is always excellent. The software is very well designed and it covers and explains every aspect of my tax situation from year to year.
Date published: 2023-03-08
Rated 5 out of 5 by
Reyna 54 from
Turbo tax works and is easy to follow
Used many years - works fine and easy to understand
Date published: 2023-03-08
Rated 5 out of 5 by
JulieBolt from
Easiest process ever!
I was super anxious about filing my taxes for the first time without my parents help. However, I utilized the tax professional feature on their website and both people I spoke to were SO helpful. They helped me to feel confident in my return and confident throughout the entire process. I will be using Turbotax forever!
All TurboTax® Offerings Reviews - Page 7171
Date published: 2023-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
theDude1955 from
still too many glitches
i am slowly getting better at this after using turbotax for how many years: 8? plus turbotax seems to be improving, but still a long way to go. it would be another full-time job trying to list and clearly explain all the potential glitches in the turbotax premium almost user-friendly software. i keep hearing about artificial intelligence, but when will i actually see it being used?
Date published: 2023-03-08
Rated 3 out of 5 by
MiffedinGR from
Why $40 to direct deposit my State refund
Feels like extortion to require $40 to have my State refund direct deposited
Date published: 2023-03-08
Rated 5 out of 5 by
Syndifox from
Turbo Tax is Great
I have used Turbo Tax for years and have been happy with service.
Date published: 2023-03-08
Rated 5 out of 5 by
Tonysgirl90 from
Turbo Tax makes filing taxes much easier
I like that Turbo Tax will stand by you if you are audited. I like the live chat feature.
Date published: 2023-03-08
Rated 2 out of 5 by
broke af 14 from
Pricey
For this tax year, 2022, Turbo tax has created new pages to click through with a whole bunch of junk that is even needed. I had a whopping $500 return this tax season and they took about half of it. its very odd. I'll be switching to a different tax site next year.
Date published: 2023-03-08
Rated 5 out of 5 by
df2023 from
Step by Step
Easy to follow instructions and guides to preparing my return
Date published: 2023-03-08
Rated 3 out of 5 by
Drickyboo from
Watch what they charge you at checkout
Started out as $39.00, then went to $89.00 when I had a capital loss carryover, and ended up as $119.00 at checkout for no reason I can discern. They keep asking you to upgrade, and even when you say "no", your price at the end may remain a mystery. Phone support was helpful, but had no idea where the $119 charge came from. Will have a local tax person do it next year --will not cost me much more than I paid this year.
Date published: 2023-03-08
Rated 5 out of 5 by
JWWhit from
TurboTax makes the tax filing process a joy.
My experience with TurboTax is always excellent. The software is very well designed and it covers and explains every aspect of my tax situation from year to year.
Date published: 2023-03-08
Rated 5 out of 5 by
Reyna 54 from
Turbo tax works and is easy to follow
Used many years - works fine and easy to understand
Date published: 2023-03-08
Rated 5 out of 5 by
JulieBolt from
Easiest process ever!
I was super anxious about filing my taxes for the first time without my parents help. However, I utilized the tax professional feature on their website and both people I spoke to were SO helpful. They helped me to feel confident in my return and confident throughout the entire process. I will be using Turbotax forever!
All TurboTax® Offerings Reviews - Page 7171
Date published: 2023-03-08