TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great experience Easy instructions very simple to do a first timer will do it again next year. Answered all my questions
Date published: 2021-04-14
Rated 5 out of 5 by from I wouldn't use anything else! This software is so intuitive and easy to follow. Although tax preparation can seem overwhelming, ever since I started using TurboTax I feel I have a better grasp of the whole process.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is Good I could not use the auto download installer but was able to use the CD.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! I am brand new and had two different states but with Turbo Tax help. I feel confident about submitting my form! Thank You Turbo Tax!!
Date published: 2021-04-14
Rated 5 out of 5 by from Amazing, quick and easy! Turbotax makes it simple and easy to receive the biggest possible refund! Very grateful that they offer such an amazing tax filing experience for free!
Date published: 2021-04-14
Rated 5 out of 5 by from Kind of fun After paying private companies to file my return for many years, I now rely on Turbotax to help me through for free. The website is extremely easy to use and the step by step guidance answers every question I have. If children paid taxes, this is the software they would use.
Date published: 2021-04-14
Rated 4 out of 5 by from turbo tax is easy Turbo Tax is easy to use and easy to understand. Will use again next year.
Date published: 2021-04-14
Rated 5 out of 5 by from Always good, keeps getting better I used Turbo Tax for many years and it has always been very helpful. It seems to improve each year makes the process easier and seamless.
Date published: 2021-04-14
Rated 5 out of 5 by from I Love It I've been using TurboTax for 11 years now and it is still my go-to to get my taxes done. It's simple, explains all the processes and steps, and breaks things down in a manageable way. 10 out of 10 would recommend.
Date published: 2021-04-14
Rated 1 out of 5 by from Kinda Sucks I used turbo tax to file my taxes and it is very easy to use. However, as a 16 year-old who had international taxes totaling 8 USD, it is very unfair that I was charged 110 USD to file this menial amount. The most angering part is that I had filled out ALL my taxes already (with the promise this was a 100% free route) and just before concluding filing, I was forced to pay the 110 USD fee to finish and submit the taxes I had completed. This is despite the fact that I had already finished inputting information. I contacted customer support and although they were very kind, they did nothing to help with my issue and wasted 25 minutes of my time. In the end, I ended up paying the $110 fine as I am too busy to restart my taxes either by hand or on another platform. TurboTax may seem like a great deal, but let me save you the trouble by telling you it is NOT. 10/10 would NOT recommend.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 718
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great experience Easy instructions very simple to do a first timer will do it again next year. Answered all my questions
Date published: 2021-04-14
Rated 5 out of 5 by from I wouldn't use anything else! This software is so intuitive and easy to follow. Although tax preparation can seem overwhelming, ever since I started using TurboTax I feel I have a better grasp of the whole process.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is Good I could not use the auto download installer but was able to use the CD.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! I am brand new and had two different states but with Turbo Tax help. I feel confident about submitting my form! Thank You Turbo Tax!!
Date published: 2021-04-14
Rated 5 out of 5 by from Amazing, quick and easy! Turbotax makes it simple and easy to receive the biggest possible refund! Very grateful that they offer such an amazing tax filing experience for free!
Date published: 2021-04-14
Rated 5 out of 5 by from Kind of fun After paying private companies to file my return for many years, I now rely on Turbotax to help me through for free. The website is extremely easy to use and the step by step guidance answers every question I have. If children paid taxes, this is the software they would use.
Date published: 2021-04-14
Rated 4 out of 5 by from turbo tax is easy Turbo Tax is easy to use and easy to understand. Will use again next year.
Date published: 2021-04-14
Rated 5 out of 5 by from Always good, keeps getting better I used Turbo Tax for many years and it has always been very helpful. It seems to improve each year makes the process easier and seamless.
Date published: 2021-04-14
Rated 5 out of 5 by from I Love It I've been using TurboTax for 11 years now and it is still my go-to to get my taxes done. It's simple, explains all the processes and steps, and breaks things down in a manageable way. 10 out of 10 would recommend.
Date published: 2021-04-14
Rated 1 out of 5 by from Kinda Sucks I used turbo tax to file my taxes and it is very easy to use. However, as a 16 year-old who had international taxes totaling 8 USD, it is very unfair that I was charged 110 USD to file this menial amount. The most angering part is that I had filled out ALL my taxes already (with the promise this was a 100% free route) and just before concluding filing, I was forced to pay the 110 USD fee to finish and submit the taxes I had completed. This is despite the fact that I had already finished inputting information. I contacted customer support and although they were very kind, they did nothing to help with my issue and wasted 25 minutes of my time. In the end, I ended up paying the $110 fine as I am too busy to restart my taxes either by hand or on another platform. TurboTax may seem like a great deal, but let me save you the trouble by telling you it is NOT. 10/10 would NOT recommend.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 718