TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbotax Business TY2022 Overall good program. Biggest problem California 541 form not able to be efiled!!!! NO REASON FOR INTUIT NOT TO PROVIDE THIS SERVICE!! VERY DISAPPOINTED WITH THIS LACK OF SERVICE CONSIDERING THE COST OF THE PROGRAM AND NO STATE SERVICE. PLEASE FIX THIS FOR TY2023.
Date published: 2023-03-08
Rated 5 out of 5 by from $$$ - I love TurboTax $$$ TurboTax Deluxe makes taxes enjoyable! Found deductions that I have never thought about.
Date published: 2023-03-08
Rated 1 out of 5 by from Turbo Tax Problems Program is very useful for complex returns. However all of last years data files disappeared, as well as this years before I could send it to print or file. Had to re-enter all of the current year from scratch, and rely on printed copies of last years. Help desk unable to provide any answers. They suggested a defective CD.
Date published: 2023-03-08
Rated 3 out of 5 by from tries too hard to force premium the service itself is fine. easy to understand and they have a lot of options the problem that I have with it is they not only try too hard in the middle of you trying to file the taxes but they also snuck in the deluxe service nonsense after I finished which resulted in me having to pay an extras 129 dollars that I did not want.
Date published: 2023-03-08
Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
Rated 5 out of 5 by from Wow! It was not not Rocket Science To File. David was assigned to me. I am so glad to get the full-service package. David was highly credentialed and very positive
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome l will tell everyone about how excellent your tax service is.
Date published: 2023-03-08
Rated 5 out of 5 by from Still a GREAT Product/Tool I have used Turbo Tax since it first came out . It was a good tool then and its a GREAT TOOL now.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is The Only Service I Use I've been using TurboTax since 2014 and it has been the easiest process as I've divorced, moved, and started a new side business. Terry was a wonderful expert who made everything SO simple.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome has very detailed info Awesome Love how it has help tabs on everything we have no idea means unless you do taxes
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax Business TY2022 Overall good program. Biggest problem California 541 form not able to be efiled!!!! NO REASON FOR INTUIT NOT TO PROVIDE THIS SERVICE!! VERY DISAPPOINTED WITH THIS LACK OF SERVICE CONSIDERING THE COST OF THE PROGRAM AND NO STATE SERVICE. PLEASE FIX THIS FOR TY2023.
Date published: 2023-03-08
Rated 5 out of 5 by from $$$ - I love TurboTax $$$ TurboTax Deluxe makes taxes enjoyable! Found deductions that I have never thought about.
Date published: 2023-03-08
Rated 1 out of 5 by from Turbo Tax Problems Program is very useful for complex returns. However all of last years data files disappeared, as well as this years before I could send it to print or file. Had to re-enter all of the current year from scratch, and rely on printed copies of last years. Help desk unable to provide any answers. They suggested a defective CD.
Date published: 2023-03-08
Rated 3 out of 5 by from tries too hard to force premium the service itself is fine. easy to understand and they have a lot of options the problem that I have with it is they not only try too hard in the middle of you trying to file the taxes but they also snuck in the deluxe service nonsense after I finished which resulted in me having to pay an extras 129 dollars that I did not want.
Date published: 2023-03-08
Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
Rated 5 out of 5 by from Wow! It was not not Rocket Science To File. David was assigned to me. I am so glad to get the full-service package. David was highly credentialed and very positive
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome l will tell everyone about how excellent your tax service is.
Date published: 2023-03-08
Rated 5 out of 5 by from Still a GREAT Product/Tool I have used Turbo Tax since it first came out . It was a good tool then and its a GREAT TOOL now.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is The Only Service I Use I've been using TurboTax since 2014 and it has been the easiest process as I've divorced, moved, and started a new side business. Terry was a wonderful expert who made everything SO simple.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome has very detailed info Awesome Love how it has help tabs on everything we have no idea means unless you do taxes
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7169