TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love turbo tax Turbo tax is easy and they never let me down. I recommend them to everyone
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax for Business has limitations I use TurboTax Business to prepare fiduciary returns. I have found several limitations: 1. The Business version cannot import 1099's from brokerage firms. 2. Cannot attach broker statements to the return when E-filing fiduciary return, as required when making summary entries on form 8949. 3. Cannot e-file California State Fiduciary Return.
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax is garbage Allow us to use the "Smart Fix" feature as Exhibit A on the crapiness of turbo tax. On OSX, it will show you and text field, give you an error: "Mission box 1D" and absolutely no other context. How on earth are you supposed to fix this? Well, you have to go back through every darn screen trying to figure out which box 1D it was talking about. And TurboTax, please stop asking me EVERY time if I want to walk through everything. I would never finish my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy to file DIdnt need to speak with a expert it was easy to navigate
Date published: 2021-04-12
Rated 5 out of 5 by from I feel accomplished and protected I love how they go through everything and you can ask questions.
Date published: 2021-04-12
Rated 1 out of 5 by from Too Expensive, Nonstop Upselling, Failed Returns Turbotax just keeps hiking up the fees and is obnoxious with the constant suggestions for upgrades and optional services. Absolutely obnoxious software, and the past couple times I've tried to e-file, it has failed for some inexplicable reason and I've had to print everything out and mail it like it's 1987 again. Lot of money to pay for a bunch of hassles.
Date published: 2021-04-12
Rated 3 out of 5 by from free version is limited does not allow to eFile for free if have Student loan interest or Tuition deduction (HR Block can efile for free with these deductions)
Date published: 2021-04-12
Rated 4 out of 5 by from Satisfactory I had a few questions that popped up. 1) Social Security Taxes - W2s vs W2c. 2) Review form 1099-div for US govt interest on box 1a.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use and they ask all the right questions I've used T.T for years. Easy to use, trustworthy, and they get me all the refunds I deserve. I will continue to use them for years to come.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent as it has been since starting 30 Years a Been using for Personal Tax for over 30 year, excellent since day on and the reason I come back year after year
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 7169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax Turbo tax is easy and they never let me down. I recommend them to everyone
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax for Business has limitations I use TurboTax Business to prepare fiduciary returns. I have found several limitations: 1. The Business version cannot import 1099's from brokerage firms. 2. Cannot attach broker statements to the return when E-filing fiduciary return, as required when making summary entries on form 8949. 3. Cannot e-file California State Fiduciary Return.
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax is garbage Allow us to use the "Smart Fix" feature as Exhibit A on the crapiness of turbo tax. On OSX, it will show you and text field, give you an error: "Mission box 1D" and absolutely no other context. How on earth are you supposed to fix this? Well, you have to go back through every darn screen trying to figure out which box 1D it was talking about. And TurboTax, please stop asking me EVERY time if I want to walk through everything. I would never finish my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy to file DIdnt need to speak with a expert it was easy to navigate
Date published: 2021-04-12
Rated 5 out of 5 by from I feel accomplished and protected I love how they go through everything and you can ask questions.
Date published: 2021-04-12
Rated 1 out of 5 by from Too Expensive, Nonstop Upselling, Failed Returns Turbotax just keeps hiking up the fees and is obnoxious with the constant suggestions for upgrades and optional services. Absolutely obnoxious software, and the past couple times I've tried to e-file, it has failed for some inexplicable reason and I've had to print everything out and mail it like it's 1987 again. Lot of money to pay for a bunch of hassles.
Date published: 2021-04-12
Rated 3 out of 5 by from free version is limited does not allow to eFile for free if have Student loan interest or Tuition deduction (HR Block can efile for free with these deductions)
Date published: 2021-04-12
Rated 4 out of 5 by from Satisfactory I had a few questions that popped up. 1) Social Security Taxes - W2s vs W2c. 2) Review form 1099-div for US govt interest on box 1a.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use and they ask all the right questions I've used T.T for years. Easy to use, trustworthy, and they get me all the refunds I deserve. I will continue to use them for years to come.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent as it has been since starting 30 Years a Been using for Personal Tax for over 30 year, excellent since day on and the reason I come back year after year
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 7169