TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It was great to have help at the end Simple and easy to use. The document scan future was great.
Date published: 2022-04-01
Rated 5 out of 5 by from Save like Personal Easy! Great information to get ready for next year!
Date published: 2022-04-01
Rated 4 out of 5 by from Harder to follow I found it harder to follow that past editions. I tried to print return on both sides of paper, and it accepted the request, but actually only printed on one side of 40 some pages.
Date published: 2022-04-01
Rated 4 out of 5 by from Helped us file! After 2 days of trying to file, we finally got someone who helped us! Thanks Magny
Date published: 2022-04-01
Rated 5 out of 5 by from I am very pleased with Turbo Tax excellent experience. I had to talk with a tax expert and had great help.
Date published: 2022-04-01
Rated 5 out of 5 by from Still easy after all these years Turbo Tax covers all the bases I need for entering my tax data and calculating my tax. I especially like the ability to download most of my financial investment data. Comparing entries year to year is also very helpful in making sure you I included everything.
Date published: 2022-04-01
Rated 1 out of 5 by from Disapppointed!! I’ve been using Turbo Tax for as long as I can remember. This year they added additional fees to use direct deposit as the agent told me. Apparently an additional 44 dollars added onto what I paid for the services. Only reason I paid for it is because I did not have the energy to re put in the information again to another service but I’m telling you next year I will. I’ve heard many things from friends that this year turbo tax changed and its not the same. That is true. Lost my business next year turbo tax.
Date published: 2022-04-01
Rated 1 out of 5 by from Left me hanging Provided no guidance when things got a little complicated. Had to rely on IRS online publications instead to get the job done. Will not recommend this software to anyone!!
Date published: 2022-04-01
Rated 3 out of 5 by from TT could improve The summaries could be better, by showing a list of items that make up a total, rather than sending us back to the individual forms. There is an issue with reject code IND-132. You should make a correction in the software (reference 2/20/22 gbraun51 answer in community)
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to work with for the non accountants. I have used this application for over a decade and if that doesn't tell you the stability of the system and its ability to adapt to modern times is beyond incredible. There are millions upon millions that do not own homes or other assets and in that case, you'd be naïve not to jump all over TurboTax. I am very grateful for them.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was great to have help at the end Simple and easy to use. The document scan future was great.
Date published: 2022-04-01
Rated 5 out of 5 by from Save like Personal Easy! Great information to get ready for next year!
Date published: 2022-04-01
Rated 4 out of 5 by from Harder to follow I found it harder to follow that past editions. I tried to print return on both sides of paper, and it accepted the request, but actually only printed on one side of 40 some pages.
Date published: 2022-04-01
Rated 4 out of 5 by from Helped us file! After 2 days of trying to file, we finally got someone who helped us! Thanks Magny
Date published: 2022-04-01
Rated 5 out of 5 by from I am very pleased with Turbo Tax excellent experience. I had to talk with a tax expert and had great help.
Date published: 2022-04-01
Rated 5 out of 5 by from Still easy after all these years Turbo Tax covers all the bases I need for entering my tax data and calculating my tax. I especially like the ability to download most of my financial investment data. Comparing entries year to year is also very helpful in making sure you I included everything.
Date published: 2022-04-01
Rated 1 out of 5 by from Disapppointed!! I’ve been using Turbo Tax for as long as I can remember. This year they added additional fees to use direct deposit as the agent told me. Apparently an additional 44 dollars added onto what I paid for the services. Only reason I paid for it is because I did not have the energy to re put in the information again to another service but I’m telling you next year I will. I’ve heard many things from friends that this year turbo tax changed and its not the same. That is true. Lost my business next year turbo tax.
Date published: 2022-04-01
Rated 1 out of 5 by from Left me hanging Provided no guidance when things got a little complicated. Had to rely on IRS online publications instead to get the job done. Will not recommend this software to anyone!!
Date published: 2022-04-01
Rated 3 out of 5 by from TT could improve The summaries could be better, by showing a list of items that make up a total, rather than sending us back to the individual forms. There is an issue with reject code IND-132. You should make a correction in the software (reference 2/20/22 gbraun51 answer in community)
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to work with for the non accountants. I have used this application for over a decade and if that doesn't tell you the stability of the system and its ability to adapt to modern times is beyond incredible. There are millions upon millions that do not own homes or other assets and in that case, you'd be naïve not to jump all over TurboTax. I am very grateful for them.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7169