TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
df2023 from
Step by Step
Easy to follow instructions and guides to preparing my return
Date published: 2023-03-08
Rated 3 out of 5 by
Drickyboo from
Watch what they charge you at checkout
Started out as $39.00, then went to $89.00 when I had a capital loss carryover, and ended up as $119.00 at checkout for no reason I can discern. They keep asking you to upgrade, and even when you say "no", your price at the end may remain a mystery. Phone support was helpful, but had no idea where the $119 charge came from. Will have a local tax person do it next year --will not cost me much more than I paid this year.
Date published: 2023-03-08
Rated 5 out of 5 by
JWWhit from
TurboTax makes the tax filing process a joy.
My experience with TurboTax is always excellent. The software is very well designed and it covers and explains every aspect of my tax situation from year to year.
Date published: 2023-03-08
Rated 5 out of 5 by
Reyna 54 from
Turbo tax works and is easy to follow
Used many years - works fine and easy to understand
Date published: 2023-03-08
Rated 5 out of 5 by
JulieBolt from
Easiest process ever!
I was super anxious about filing my taxes for the first time without my parents help. However, I utilized the tax professional feature on their website and both people I spoke to were SO helpful. They helped me to feel confident in my return and confident throughout the entire process. I will be using Turbotax forever!
Date published: 2023-03-08
Rated 2 out of 5 by
Fish Bob from
2022 Turbo Tax Business Had Errors in Program
I answered initial Q that my S-Corp was never a C-Corp, then later the program states, "Since your S-Corp was previously a C-Corp ......" Not good !
Date published: 2023-03-08
Rated 5 out of 5 by
Infinity62 from
You All Are Great!!
Successful with previous taxes!! Love the TurboTax setup!!!
Date published: 2023-03-08
Rated 5 out of 5 by
UncleJKW from
No CPA's for us seniors
Very easy to follow even for us senior citizens to follow
Date published: 2023-03-08
Rated 5 out of 5 by
JasonG918 from
Great every year!
Love how Full Service maximizes my return. Larger than if I did myself! Going on 7 years of great service. Thank you!!
Date published: 2023-03-08
Rated 5 out of 5 by
ann7654 from
turbo tax
great service. karen was knowledgeable, thorough and friendly
All TurboTax® Offerings Reviews - Page 7168
Date published: 2023-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
df2023 from
Step by Step
Easy to follow instructions and guides to preparing my return
Date published: 2023-03-08
Rated 3 out of 5 by
Drickyboo from
Watch what they charge you at checkout
Started out as $39.00, then went to $89.00 when I had a capital loss carryover, and ended up as $119.00 at checkout for no reason I can discern. They keep asking you to upgrade, and even when you say "no", your price at the end may remain a mystery. Phone support was helpful, but had no idea where the $119 charge came from. Will have a local tax person do it next year --will not cost me much more than I paid this year.
Date published: 2023-03-08
Rated 5 out of 5 by
JWWhit from
TurboTax makes the tax filing process a joy.
My experience with TurboTax is always excellent. The software is very well designed and it covers and explains every aspect of my tax situation from year to year.
Date published: 2023-03-08
Rated 5 out of 5 by
Reyna 54 from
Turbo tax works and is easy to follow
Used many years - works fine and easy to understand
Date published: 2023-03-08
Rated 5 out of 5 by
JulieBolt from
Easiest process ever!
I was super anxious about filing my taxes for the first time without my parents help. However, I utilized the tax professional feature on their website and both people I spoke to were SO helpful. They helped me to feel confident in my return and confident throughout the entire process. I will be using Turbotax forever!
Date published: 2023-03-08
Rated 2 out of 5 by
Fish Bob from
2022 Turbo Tax Business Had Errors in Program
I answered initial Q that my S-Corp was never a C-Corp, then later the program states, "Since your S-Corp was previously a C-Corp ......" Not good !
Date published: 2023-03-08
Rated 5 out of 5 by
Infinity62 from
You All Are Great!!
Successful with previous taxes!! Love the TurboTax setup!!!
Date published: 2023-03-08
Rated 5 out of 5 by
UncleJKW from
No CPA's for us seniors
Very easy to follow even for us senior citizens to follow
Date published: 2023-03-08
Rated 5 out of 5 by
JasonG918 from
Great every year!
Love how Full Service maximizes my return. Larger than if I did myself! Going on 7 years of great service. Thank you!!
Date published: 2023-03-08
Rated 5 out of 5 by
ann7654 from
turbo tax
great service. karen was knowledgeable, thorough and friendly
All TurboTax® Offerings Reviews - Page 7168
Date published: 2023-03-08