TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
Rated 5 out of 5 by from Wow! It was not not Rocket Science To File. David was assigned to me. I am so glad to get the full-service package. David was highly credentialed and very positive
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome l will tell everyone about how excellent your tax service is.
Date published: 2023-03-08
Rated 5 out of 5 by from Still a GREAT Product/Tool I have used Turbo Tax since it first came out . It was a good tool then and its a GREAT TOOL now.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is The Only Service I Use I've been using TurboTax since 2014 and it has been the easiest process as I've divorced, moved, and started a new side business. Terry was a wonderful expert who made everything SO simple.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome has very detailed info Awesome Love how it has help tabs on everything we have no idea means unless you do taxes
Date published: 2023-03-08
Rated 2 out of 5 by from Switching from free to deluxe without my permissin I was very disappointed that i was charge the deluxe edition when I chose the free version for my federal tax. I have used turbo tax for many years and this sly action of switching from the free version to the deluxe happens ever year. I think I will try another tax prep next year.
Date published: 2023-03-08
Rated 5 out of 5 by from Never had a problem with Turbo Tax Turbo Tax is fast and easy, it was even better this year! because it didn't require the previous AGI number to file the taxes, once you file all the basic pertinent info your done!
Date published: 2023-03-08
Rated 4 out of 5 by from good disappointed in the little money scam at the end with the added $39 to pay with return... that information is not disclosed and could be missed. Be better than that TurboTax! Otherwise, good product, easy to use and has been my go to for tax filing since 2004
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is always my go-to I have used TurboTax every year since 2007. It's always been very easy and user-friendly. I love the options to add extra benefits and protection. I always recommend TurboTax to everyone I know!
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7166
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not as easy as it used to be. I have been a Turbo Tax user for over 20 years. I find the newest version to be harder to maneuver and more intended for neophytes who don't want to think. Some of the problems I had were.1) unable to preview tax returns before getting into the filing stages, 2) unable to get a paper copy to file without going through efile, and 3) lack of addresses on where to file documents. Also, some instructions on the filing instructions were unclear and I am unsure how to proceed. Finally, I was forced to buy a state tax return even though I'm pretty sure this investment club doesn't need to file for state taxes since there is no reportable income.
Date published: 2023-03-08
Rated 5 out of 5 by from Wow! It was not not Rocket Science To File. David was assigned to me. I am so glad to get the full-service package. David was highly credentialed and very positive
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome l will tell everyone about how excellent your tax service is.
Date published: 2023-03-08
Rated 5 out of 5 by from Still a GREAT Product/Tool I have used Turbo Tax since it first came out . It was a good tool then and its a GREAT TOOL now.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax Is The Only Service I Use I've been using TurboTax since 2014 and it has been the easiest process as I've divorced, moved, and started a new side business. Terry was a wonderful expert who made everything SO simple.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax is awesome has very detailed info Awesome Love how it has help tabs on everything we have no idea means unless you do taxes
Date published: 2023-03-08
Rated 2 out of 5 by from Switching from free to deluxe without my permissin I was very disappointed that i was charge the deluxe edition when I chose the free version for my federal tax. I have used turbo tax for many years and this sly action of switching from the free version to the deluxe happens ever year. I think I will try another tax prep next year.
Date published: 2023-03-08
Rated 5 out of 5 by from Never had a problem with Turbo Tax Turbo Tax is fast and easy, it was even better this year! because it didn't require the previous AGI number to file the taxes, once you file all the basic pertinent info your done!
Date published: 2023-03-08
Rated 4 out of 5 by from good disappointed in the little money scam at the end with the added $39 to pay with return... that information is not disclosed and could be missed. Be better than that TurboTax! Otherwise, good product, easy to use and has been my go to for tax filing since 2004
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is always my go-to I have used TurboTax every year since 2007. It's always been very easy and user-friendly. I love the options to add extra benefits and protection. I always recommend TurboTax to everyone I know!
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7166