TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from even worse using it the second time Asks for all kinds of complicated info and gives little to know help finding it, the help section is automated unless you pay more money and they will keep pushing the premium option on you after every screen you complete
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Excellent I did use the live chat and was very happy with it my wait time was less then 4 minutes and I accidently got out of the live Chat so Brianna actually called me to help me with my questions
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent Product - Need to fix Cryptocurrency Rep Many years using Turbo Tax, always confident in my returns. This year I needed to report crypto for the first time, it did not go well at first. I use Coinbase as my exchange, the .csv report generated by Coinbase did not contain the correct headers for TurboTax importing. I had to pay for Coin Tracker to do the conversion from Coinbase in order to import my info. It cost me an extra $54 I didn't need to spend as my transactions didn't affect my return at all.
Date published: 2021-02-28
Rated 4 out of 5 by from It was kind of easy This is my first time filing with Turbo Tax and I found it to be pretty straight forward and easy to do, especially for someone with multiple incomes.
Date published: 2021-02-28
Rated 4 out of 5 by from Thanks for always making it easy Every year I depend on Turbo Tax to get the job done quick and easily. The links to answers when you have questions on each item was very helpful navigating some of the newer tax break explanations.
Date published: 2021-02-28
Rated 5 out of 5 by from Incredibly Easy I love that TurboTax downloads W-2, 1099, and interest payment info! Very little manual entry to worry about.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use for simple returns. E file a great bonus
Date published: 2021-02-28
Rated 5 out of 5 by from very easy easy to complete both federal and state returns. couldn't be easier.
Date published: 2021-02-28
Rated 5 out of 5 by from no better way to go !!!!!! the easiest way to file easy navigation simple instruction full of details found more than i expected
Date published: 2021-02-28
Rated 5 out of 5 by from Great Service Online and On Phone! Year after year they provide an excellent and easy product to navigate the cumbersome federal and state taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7164
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from even worse using it the second time Asks for all kinds of complicated info and gives little to know help finding it, the help section is automated unless you pay more money and they will keep pushing the premium option on you after every screen you complete
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Excellent I did use the live chat and was very happy with it my wait time was less then 4 minutes and I accidently got out of the live Chat so Brianna actually called me to help me with my questions
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent Product - Need to fix Cryptocurrency Rep Many years using Turbo Tax, always confident in my returns. This year I needed to report crypto for the first time, it did not go well at first. I use Coinbase as my exchange, the .csv report generated by Coinbase did not contain the correct headers for TurboTax importing. I had to pay for Coin Tracker to do the conversion from Coinbase in order to import my info. It cost me an extra $54 I didn't need to spend as my transactions didn't affect my return at all.
Date published: 2021-02-28
Rated 4 out of 5 by from It was kind of easy This is my first time filing with Turbo Tax and I found it to be pretty straight forward and easy to do, especially for someone with multiple incomes.
Date published: 2021-02-28
Rated 4 out of 5 by from Thanks for always making it easy Every year I depend on Turbo Tax to get the job done quick and easily. The links to answers when you have questions on each item was very helpful navigating some of the newer tax break explanations.
Date published: 2021-02-28
Rated 5 out of 5 by from Incredibly Easy I love that TurboTax downloads W-2, 1099, and interest payment info! Very little manual entry to worry about.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use for simple returns. E file a great bonus
Date published: 2021-02-28
Rated 5 out of 5 by from very easy easy to complete both federal and state returns. couldn't be easier.
Date published: 2021-02-28
Rated 5 out of 5 by from no better way to go !!!!!! the easiest way to file easy navigation simple instruction full of details found more than i expected
Date published: 2021-02-28
Rated 5 out of 5 by from Great Service Online and On Phone! Year after year they provide an excellent and easy product to navigate the cumbersome federal and state taxes.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7164