TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Minimal Hassle Returns Fast filing info. Takes under an hour. Very convenient.
Date published: 2021-03-09
Rated 4 out of 5 by from It helped to have turbo Tax. Mostly easy, sometimes it does not make it easy to go back and do review or change data enter.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy, but at a price you may not be counting on! Great for ease and finding deductions, but watch out for the fee! Didn't realize it would cost $40 to pay my fees from my tax return until it was too late.
Date published: 2021-03-09
Rated 4 out of 5 by from This was a good process This was an easy way to do m taxes from the comfort of my own home I loved it. Don't get me wrong though that free thing is bogus unless you use one of their deluxe packages they tell you you wont get your max refund, its a also a hidden fee you don't see until the end that says just for paying with your return it charges. but its easy to do on your own instead of paying another agency more.
Date published: 2021-03-09
Rated 3 out of 5 by from Products required for certain forms My experience was ok, I just think that it's ridiculous I had to pay so much just because I had a 1098T, which was as simple as a W2. I could have saved money going to a preparer and not doing it all myself.
Date published: 2021-03-09
Rated 5 out of 5 by from Loved Turbo this year! SO SO Glad that TurboTax implemented this service. I feel that everyone wants a "tax guy" who will make sure they get all this complicated mess done correctly. I never sought out someone mostly because of the unusual nature of my tax situation and a general distrust with people taking advantage. With my expert, Matt, he was on top of my return, communicated really efficiently, (when the software would cooperate) and I truly feel like he had my best interest in mind. It was SUCH a pain to have to explain and re-explain my situation last year when I had to talk to a different expert every time. I REALLY hope that I will have the opportunity keep in touch with my expert throughout the year if I have questions. Also, I would also hope that next year in 2021, I have the ability to select Matt as my expert again. We really had a great rapport. There really is true value in having consistency with this process and I hope TurboTax recognizes that.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Easy, No Stress! I was really anxious about filing taxes by myself for the first time and TurboTax made it so easy. I'm really happy with how easy this was!
Date published: 2021-03-09
Rated 5 out of 5 by from So Easy! I love how Turbo Tax makes filing taxes easy!!!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from California llc tax filing Turbo tax has some technical glitch it needs to fix for the State of California llc filing. I was being asked about other LLC that owns or has interest in my LLC when all the forms indicated this llc has no interest in other llc or no other llc had any interest, ownership, etc.
Date published: 2021-03-09
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax has always been very easy to understand and navigate. It makes filing taxes a more enjoyable experience
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Minimal Hassle Returns Fast filing info. Takes under an hour. Very convenient.
Date published: 2021-03-09
Rated 4 out of 5 by from It helped to have turbo Tax. Mostly easy, sometimes it does not make it easy to go back and do review or change data enter.
Date published: 2021-03-09
Rated 5 out of 5 by from Easy, but at a price you may not be counting on! Great for ease and finding deductions, but watch out for the fee! Didn't realize it would cost $40 to pay my fees from my tax return until it was too late.
Date published: 2021-03-09
Rated 4 out of 5 by from This was a good process This was an easy way to do m taxes from the comfort of my own home I loved it. Don't get me wrong though that free thing is bogus unless you use one of their deluxe packages they tell you you wont get your max refund, its a also a hidden fee you don't see until the end that says just for paying with your return it charges. but its easy to do on your own instead of paying another agency more.
Date published: 2021-03-09
Rated 3 out of 5 by from Products required for certain forms My experience was ok, I just think that it's ridiculous I had to pay so much just because I had a 1098T, which was as simple as a W2. I could have saved money going to a preparer and not doing it all myself.
Date published: 2021-03-09
Rated 5 out of 5 by from Loved Turbo this year! SO SO Glad that TurboTax implemented this service. I feel that everyone wants a "tax guy" who will make sure they get all this complicated mess done correctly. I never sought out someone mostly because of the unusual nature of my tax situation and a general distrust with people taking advantage. With my expert, Matt, he was on top of my return, communicated really efficiently, (when the software would cooperate) and I truly feel like he had my best interest in mind. It was SUCH a pain to have to explain and re-explain my situation last year when I had to talk to a different expert every time. I REALLY hope that I will have the opportunity keep in touch with my expert throughout the year if I have questions. Also, I would also hope that next year in 2021, I have the ability to select Matt as my expert again. We really had a great rapport. There really is true value in having consistency with this process and I hope TurboTax recognizes that.
Date published: 2021-03-09
Rated 5 out of 5 by from Super Easy, No Stress! I was really anxious about filing taxes by myself for the first time and TurboTax made it so easy. I'm really happy with how easy this was!
Date published: 2021-03-09
Rated 5 out of 5 by from So Easy! I love how Turbo Tax makes filing taxes easy!!!!!!
Date published: 2021-03-09
Rated 5 out of 5 by from California llc tax filing Turbo tax has some technical glitch it needs to fix for the State of California llc filing. I was being asked about other LLC that owns or has interest in my LLC when all the forms indicated this llc has no interest in other llc or no other llc had any interest, ownership, etc.
Date published: 2021-03-09
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax has always been very easy to understand and navigate. It makes filing taxes a more enjoyable experience
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7164