TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax was very easy to use and amazing This was my first year filing taxes and I was stressing so much because I did not know what I was doing. Im so glad I filed with turbotax the live agent was very helpful and definitely made things so much easier for me! I will be working with turbo tax in the future!
Date published: 2023-02-17
Rated 5 out of 5 by from very easy to use easy to use and the review step(s) give a lot of confidence in the final result.
Date published: 2023-02-17
Rated 5 out of 5 by from Excellent Help! Easy to use, very helpful. Donna Did an AMAZING JOB!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy, Thorough, Motivating Every year it seems to get easier to file with Turbo Tax. The program is very user-friendly, easy to navigate, and even motivating as you go.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is the best product out there I have been using Turbo Tax for over 10 years. Every year they provide an even better experience. I always pay for the additional fee to have my own tax attorney but am always assured that everything is correct and filled out correctly. Even when there is a last minute update they always correct the documents and software so you get notified immediately and typically will change the information through the system. I have never has a security breach as well. They are awesome.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is the way to go 8 years made easy Outstanding service made easy, would recommned it to anyone.
Date published: 2023-02-17
Rated 5 out of 5 by from I've been using TT for years. I was self employed as a computer systems analyst until 2001, then returned to college as a full time student at age 65. Then I taught music for 14 years after graduation, I went from very complicated to very simple tax returns without any issues with the system. There was a glitch in installation, but it was handled well by a customer support person. I plan to keep using this as long as possible.
Date published: 2023-02-17
Rated 4 out of 5 by from Pushed the Audit Everything was great until you tried to push your audit more than once.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is simple Always great I have never had any problems with my taxes filed with TurboTax
Date published: 2023-02-17
Rated 1 out of 5 by from Never encountered this issue in the 20 plus years Never encountered this issue in the 20 plus years using Turbo Tax. When completing the 2022 return tried to enter direct deposit vital information my bank routing and account numbers the box for the account did not allow me to enter the full 12 digits.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was very easy to use and amazing This was my first year filing taxes and I was stressing so much because I did not know what I was doing. Im so glad I filed with turbotax the live agent was very helpful and definitely made things so much easier for me! I will be working with turbo tax in the future!
Date published: 2023-02-17
Rated 5 out of 5 by from very easy to use easy to use and the review step(s) give a lot of confidence in the final result.
Date published: 2023-02-17
Rated 5 out of 5 by from Excellent Help! Easy to use, very helpful. Donna Did an AMAZING JOB!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy, Thorough, Motivating Every year it seems to get easier to file with Turbo Tax. The program is very user-friendly, easy to navigate, and even motivating as you go.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is the best product out there I have been using Turbo Tax for over 10 years. Every year they provide an even better experience. I always pay for the additional fee to have my own tax attorney but am always assured that everything is correct and filled out correctly. Even when there is a last minute update they always correct the documents and software so you get notified immediately and typically will change the information through the system. I have never has a security breach as well. They are awesome.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is the way to go 8 years made easy Outstanding service made easy, would recommned it to anyone.
Date published: 2023-02-17
Rated 5 out of 5 by from I've been using TT for years. I was self employed as a computer systems analyst until 2001, then returned to college as a full time student at age 65. Then I taught music for 14 years after graduation, I went from very complicated to very simple tax returns without any issues with the system. There was a glitch in installation, but it was handled well by a customer support person. I plan to keep using this as long as possible.
Date published: 2023-02-17
Rated 4 out of 5 by from Pushed the Audit Everything was great until you tried to push your audit more than once.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is simple Always great I have never had any problems with my taxes filed with TurboTax
Date published: 2023-02-17
Rated 1 out of 5 by from Never encountered this issue in the 20 plus years Never encountered this issue in the 20 plus years using Turbo Tax. When completing the 2022 return tried to enter direct deposit vital information my bank routing and account numbers the box for the account did not allow me to enter the full 12 digits.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7163