TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from know your customer - Have been using TT since 1997. The only "customer since.." is in the cloud. Somewhere your systems show long term useage. Learn to reach out and tap that resource. - Never could get USAA discount to apply
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is so easy! It went great and was super easy to file. Thanks for making this so easy and quick.
Date published: 2021-03-11
Rated 3 out of 5 by from doesn't allow to enter bank account for stimulus There is a major problem if you do not get a refund, but use Turbo Tax to submit your taxes. They do not store the banking account information in the return even if you want to unless you chose to have them deduct it from your stimulus check with an additional $40 processing fee plus the basic charge of $60 which doesn't let you fill out all the forms by name (schedule 1, or schedule b). Then when it turns out that they don't take the routing number you can't go back and revise it. Honestly, it is easier and more accurate to use the pdfs and read the instructions from the IRS. It is also cheaper. I worry that because my routing number is not on my refund I won't get the stimulus payment. I hope that is not the case. It seems like a racket to get the additional $40, when the basic makes it very hard to file online, and does not allow people to enter their routing number. After paying $60 there was no way to enter my routing number. I hope it is a glitch that they can fix.
Date published: 2021-03-11
Rated 5 out of 5 by from Great software Quick and simple and very easy to navigate giving me the best return
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is excellent. It was easy to manage the S-Corp filing with Turbotax business.
Date published: 2021-03-11
Rated 5 out of 5 by from Couldn't have done it without you We've paid a CPA $2000 the last few years to do our LLC and personal taxes and between Turbotax Business and Turbotax Home and Business I did it in 2 days for about $330. My head may hurt from all of the numbers but my wallet is happy.
Date published: 2021-03-11
Rated 5 out of 5 by from Thanks turbo tax OK. Problem with 2019 return and wound up owing $300 + dollars
Date published: 2021-03-11
Rated 5 out of 5 by from Easy and convenient First time that I used Turbotax and was easy and convenient.
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use Overall, TurboTax is easy to use, and I have used it to file my tax returns for over 10 years. This year, a problem with my NY State tax return related to IRA withdrawals due to covid-19 delayed the filing of my NY state tax return. Turbo Tax customer service didn't seem to have necessary information to address the complaints, which was frustrating. TurboTax fixed the issue March 10th.
Date published: 2021-03-11
Rated 4 out of 5 by from was good easy to do It was easy to understand and maneuver. they did tax me at the end tho... lol
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from know your customer - Have been using TT since 1997. The only "customer since.." is in the cloud. Somewhere your systems show long term useage. Learn to reach out and tap that resource. - Never could get USAA discount to apply
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is so easy! It went great and was super easy to file. Thanks for making this so easy and quick.
Date published: 2021-03-11
Rated 3 out of 5 by from doesn't allow to enter bank account for stimulus There is a major problem if you do not get a refund, but use Turbo Tax to submit your taxes. They do not store the banking account information in the return even if you want to unless you chose to have them deduct it from your stimulus check with an additional $40 processing fee plus the basic charge of $60 which doesn't let you fill out all the forms by name (schedule 1, or schedule b). Then when it turns out that they don't take the routing number you can't go back and revise it. Honestly, it is easier and more accurate to use the pdfs and read the instructions from the IRS. It is also cheaper. I worry that because my routing number is not on my refund I won't get the stimulus payment. I hope that is not the case. It seems like a racket to get the additional $40, when the basic makes it very hard to file online, and does not allow people to enter their routing number. After paying $60 there was no way to enter my routing number. I hope it is a glitch that they can fix.
Date published: 2021-03-11
Rated 5 out of 5 by from Great software Quick and simple and very easy to navigate giving me the best return
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is excellent. It was easy to manage the S-Corp filing with Turbotax business.
Date published: 2021-03-11
Rated 5 out of 5 by from Couldn't have done it without you We've paid a CPA $2000 the last few years to do our LLC and personal taxes and between Turbotax Business and Turbotax Home and Business I did it in 2 days for about $330. My head may hurt from all of the numbers but my wallet is happy.
Date published: 2021-03-11
Rated 5 out of 5 by from Thanks turbo tax OK. Problem with 2019 return and wound up owing $300 + dollars
Date published: 2021-03-11
Rated 5 out of 5 by from Easy and convenient First time that I used Turbotax and was easy and convenient.
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to Use Overall, TurboTax is easy to use, and I have used it to file my tax returns for over 10 years. This year, a problem with my NY State tax return related to IRA withdrawals due to covid-19 delayed the filing of my NY state tax return. Turbo Tax customer service didn't seem to have necessary information to address the complaints, which was frustrating. TurboTax fixed the issue March 10th.
Date published: 2021-03-11
Rated 4 out of 5 by from was good easy to do It was easy to understand and maneuver. they did tax me at the end tho... lol
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7162