TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
Rated 3 out of 5 by from Had an issue with it defaulting my filing to self I did have an issue with it defaulting my filing to self employed so I did take off a star for that and I tried to go through self help and cleared and started over but that didn't work. I ended up on chat for over an hour they finally fixed it. Chat was amazing and followed all the way through and it did take a while to figure out that there was defiantly a glitch. So i took off one more star for the fact that this process between self diagnosing and trying to clear and restart only to find out it didn't matter. I honestly thought about giving it back because the person i was dealing with in chat didn't give up and was a trooper. But the process did take a long time as a whole so 3 but its normally a 4 or 5 just a fluke this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Was an extremely useful tool and allowed us to file in a timely manner.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to follow prompts. Have been using Turbo Tax for the past 12 years and it is great!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful I had an issue and I chatted with a CPA and she was very helpful
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes easy Year after year turbotax makes filing my taxes easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is excellent software! TurboTax is a glitch-free and very user-friendly product that caters to the need of tax filers of all age groups.
Date published: 2021-02-27
Rated 5 out of 5 by from great always great turbo tax is awesome my dad has used it for over 10 years
Date published: 2021-02-27
Rated 5 out of 5 by from awsome great to work with non stressful very easy to use. will recommend to other friends and family and will be utilizing turbo tax each year from now on,
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is is great It was easy and simple to do, didn't have any problems with filing! It was great!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7158
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
Rated 3 out of 5 by from Had an issue with it defaulting my filing to self I did have an issue with it defaulting my filing to self employed so I did take off a star for that and I tried to go through self help and cleared and started over but that didn't work. I ended up on chat for over an hour they finally fixed it. Chat was amazing and followed all the way through and it did take a while to figure out that there was defiantly a glitch. So i took off one more star for the fact that this process between self diagnosing and trying to clear and restart only to find out it didn't matter. I honestly thought about giving it back because the person i was dealing with in chat didn't give up and was a trooper. But the process did take a long time as a whole so 3 but its normally a 4 or 5 just a fluke this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Was an extremely useful tool and allowed us to file in a timely manner.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to follow prompts. Have been using Turbo Tax for the past 12 years and it is great!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful I had an issue and I chatted with a CPA and she was very helpful
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes easy Year after year turbotax makes filing my taxes easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is excellent software! TurboTax is a glitch-free and very user-friendly product that caters to the need of tax filers of all age groups.
Date published: 2021-02-27
Rated 5 out of 5 by from great always great turbo tax is awesome my dad has used it for over 10 years
Date published: 2021-02-27
Rated 5 out of 5 by from awsome great to work with non stressful very easy to use. will recommend to other friends and family and will be utilizing turbo tax each year from now on,
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is is great It was easy and simple to do, didn't have any problems with filing! It was great!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7158