TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Started with Turbo Tax about 15 years ago the best well organized I have used it for a long time and am very satisfied It saved much grief on a possible audit
Date published: 2023-03-11
Rated 4 out of 5 by from necessary forms not ready after completing our business partnership return the necessary for for electronic signature needed to e-file was not ready. It was finally made available on 3-10-2023
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect Products were perfect and the full service process was simple and well guided by the expert
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome every year! Turbo Tax is very easy to use, & gives the user a strong sense of confidence. The ability to download & import stock market data is a key feature for me!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo is okay In 2021, I had a very complex tax return making me to update Turbo Tax Premium. This year, I had a simple tax return but I realized there is no way to downgrade so I had to pay for premium. I may try doing it my hand next year for the smoothness if it.
Date published: 2023-03-11
Rated 3 out of 5 by from you have to know tax returns to use turbo tax Finished Fed and Ca returns turbo tax did a check and found zero errors started to e-file when I started up turbo tax the next day and did a re-check of CA tax return it said it found two errors on 540 forrm line 12. I had trouble understanding problem because I have no W2 and that was what the error explanation showed. Don't know how I fixed it but I was able to e-file
Date published: 2023-03-11
Rated 5 out of 5 by from Simply the best. Last year I paid for the premium coverage and just happened to need it as I had untaxable income from overseas. It was handled immediately.
Date published: 2023-03-11
Rated 3 out of 5 by from Easy to do Easy process for anyone to use. Simple directions.
Date published: 2023-03-11
Rated 5 out of 5 by from Complex return but Marcelena came up with creative Marcelina was excellent and found a creative solution to help with a complex tax return - she was personally invested in customer success and very flexible and followed up all the time
Date published: 2023-03-11
Rated 5 out of 5 by from EASY AND TRULY MANAGEBLE! It is the best tax program that I have ever used for 5 years.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Started with Turbo Tax about 15 years ago the best well organized I have used it for a long time and am very satisfied It saved much grief on a possible audit
Date published: 2023-03-11
Rated 4 out of 5 by from necessary forms not ready after completing our business partnership return the necessary for for electronic signature needed to e-file was not ready. It was finally made available on 3-10-2023
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect Products were perfect and the full service process was simple and well guided by the expert
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome every year! Turbo Tax is very easy to use, & gives the user a strong sense of confidence. The ability to download & import stock market data is a key feature for me!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo is okay In 2021, I had a very complex tax return making me to update Turbo Tax Premium. This year, I had a simple tax return but I realized there is no way to downgrade so I had to pay for premium. I may try doing it my hand next year for the smoothness if it.
Date published: 2023-03-11
Rated 3 out of 5 by from you have to know tax returns to use turbo tax Finished Fed and Ca returns turbo tax did a check and found zero errors started to e-file when I started up turbo tax the next day and did a re-check of CA tax return it said it found two errors on 540 forrm line 12. I had trouble understanding problem because I have no W2 and that was what the error explanation showed. Don't know how I fixed it but I was able to e-file
Date published: 2023-03-11
Rated 5 out of 5 by from Simply the best. Last year I paid for the premium coverage and just happened to need it as I had untaxable income from overseas. It was handled immediately.
Date published: 2023-03-11
Rated 3 out of 5 by from Easy to do Easy process for anyone to use. Simple directions.
Date published: 2023-03-11
Rated 5 out of 5 by from Complex return but Marcelena came up with creative Marcelina was excellent and found a creative solution to help with a complex tax return - she was personally invested in customer success and very flexible and followed up all the time
Date published: 2023-03-11
Rated 5 out of 5 by from EASY AND TRULY MANAGEBLE! It is the best tax program that I have ever used for 5 years.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 7158