TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use Great software that guides you through your tax forms Fraction of the cost of having them prepared
Date published: 2022-03-27
Rated 5 out of 5 by from Great product Easy to use for a non-tax professional. Ver user friendly.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is dependable I love Turbo Tax because it checks fields to make sure the entries are accurate.
Date published: 2022-03-27
Rated 4 out of 5 by from 2021 tax return Good - but this is unnecessary page. Why do I need to fill this out?
Date published: 2022-03-27
Rated 4 out of 5 by from Some confusion regarding printing returns Did the job with some confusing areas. The program should have let you know the estimated taxes were done automatically. There didn't seem to be an easy way to account for an expected increase in income for spouse now receiving Social Security, so I ended up just leaving it out and expecting a larger amount owed next year. I had to print our 43 pages, when I really only wanted to print out the basic Federal and State Returns plus Vouchers for payment and estimated taxes. It would have been too laborious to try to isolate the pages that I didn't need to print.
Date published: 2022-03-27
Rated 5 out of 5 by from getting easier every year I had to call turbotax help line this year because I was getting a 1603 error code. I still don't know what caused the error code to occur after I had successfully used the program for 2 other returns, but the help line was able to guide me through the process, and my returns were completed and submitted electronically.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is Mostly Good Turbo Tax changes something each year, and I don't remember ever finding it more helpful.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax needs improvement turbotax does not retain the information input regarding the status of retirement income received. all my retirement income is untaxed in PA because it is from approved plans and i am of an eligible age. even though i make these choices for each 1099-R received and "save", when i leave TT and come back, no coices have been retained and i must re-choose them again for each account.
Date published: 2022-03-27
Rated 5 out of 5 by from Way Less Expensive than Hiring an Accountant! Pretty straightforward. Preparation and collection of necessary forms is key. There were a few areas that kept cycling me back to the same place, but I finally figured out how to get past them. Electronically connecting to financial institutions needs improvement and less repetition to the same institution.
Date published: 2022-03-27
Rated 4 out of 5 by from Glitches in website I was unable to move to nest step in the checklist several times.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Great software that guides you through your tax forms Fraction of the cost of having them prepared
Date published: 2022-03-27
Rated 5 out of 5 by from Great product Easy to use for a non-tax professional. Ver user friendly.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is dependable I love Turbo Tax because it checks fields to make sure the entries are accurate.
Date published: 2022-03-27
Rated 4 out of 5 by from 2021 tax return Good - but this is unnecessary page. Why do I need to fill this out?
Date published: 2022-03-27
Rated 4 out of 5 by from Some confusion regarding printing returns Did the job with some confusing areas. The program should have let you know the estimated taxes were done automatically. There didn't seem to be an easy way to account for an expected increase in income for spouse now receiving Social Security, so I ended up just leaving it out and expecting a larger amount owed next year. I had to print our 43 pages, when I really only wanted to print out the basic Federal and State Returns plus Vouchers for payment and estimated taxes. It would have been too laborious to try to isolate the pages that I didn't need to print.
Date published: 2022-03-27
Rated 5 out of 5 by from getting easier every year I had to call turbotax help line this year because I was getting a 1603 error code. I still don't know what caused the error code to occur after I had successfully used the program for 2 other returns, but the help line was able to guide me through the process, and my returns were completed and submitted electronically.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is Mostly Good Turbo Tax changes something each year, and I don't remember ever finding it more helpful.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo tax needs improvement turbotax does not retain the information input regarding the status of retirement income received. all my retirement income is untaxed in PA because it is from approved plans and i am of an eligible age. even though i make these choices for each 1099-R received and "save", when i leave TT and come back, no coices have been retained and i must re-choose them again for each account.
Date published: 2022-03-27
Rated 5 out of 5 by from Way Less Expensive than Hiring an Accountant! Pretty straightforward. Preparation and collection of necessary forms is key. There were a few areas that kept cycling me back to the same place, but I finally figured out how to get past them. Electronically connecting to financial institutions needs improvement and less repetition to the same institution.
Date published: 2022-03-27
Rated 4 out of 5 by from Glitches in website I was unable to move to nest step in the checklist several times.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7152