TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Confusion to get to you buy their Live Product The TurboTax engine flagged AMT as something I needed to consider. I couldn't figure out why it said that based on the documentation; so felt compelled to purchase the Live feature for an additional $100; only to find out it wasn't required. Subtle tactic, but you squeezed another $100 out of me. I'll look elsewhere next year.
Date published: 2022-02-26
Rated 3 out of 5 by from WIsh you could choose services as you needed them Turbotax is very simple to use. I just wish you could choose what services you need as you need them, not at the beginning. I feel I end up paying for things I don't actually need.
Date published: 2022-02-26
Rated 5 out of 5 by from Great experience! Simple and easy to use and support is great! Will definitely use again!
Date published: 2022-02-26
Rated 5 out of 5 by from My Review I have used and will use Turbo Tax. Turbo Tax makes filing easy with their props and explaination.
Date published: 2022-02-26
Rated 5 out of 5 by from First time doing it myself First time doing everything online. Very straight forward. I have a family trust which complicates things but the premier option helped me understand each step and what to put in the boxes.
Date published: 2022-02-26
Rated 5 out of 5 by from thorough Thorough process that is easy to use. Recommended!
Date published: 2022-02-26
Rated 5 out of 5 by from Many years with Turbo Tax. LOVE IT! Being self-employed and employed can be challenging. My wife also works from home. Turbo Tax really helps navigate year after year.
Date published: 2022-02-26
Rated 5 out of 5 by from awsome it is great and easy to file and get my refund quickly. I also like the explanations for everything.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy & Informative I've been using TurboTax for years now. Every step of the way, they list different questions you may have & descriptions of what things mean or what to look for on specific forms. No hassle. No time crunch. & very prompt on response if you have a question that is a little more detailed.
Date published: 2022-02-26
Rated 4 out of 5 by from Easy to Use I like using Turbo Tax for filing. Its easy and takes a lot of the legwork off of the individual filing. My only issue is that when filing certain state returns, it demands an input for items that are not applicable. You can't just leave them blank or write "Not Applicable"
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusion to get to you buy their Live Product The TurboTax engine flagged AMT as something I needed to consider. I couldn't figure out why it said that based on the documentation; so felt compelled to purchase the Live feature for an additional $100; only to find out it wasn't required. Subtle tactic, but you squeezed another $100 out of me. I'll look elsewhere next year.
Date published: 2022-02-26
Rated 3 out of 5 by from WIsh you could choose services as you needed them Turbotax is very simple to use. I just wish you could choose what services you need as you need them, not at the beginning. I feel I end up paying for things I don't actually need.
Date published: 2022-02-26
Rated 5 out of 5 by from Great experience! Simple and easy to use and support is great! Will definitely use again!
Date published: 2022-02-26
Rated 5 out of 5 by from My Review I have used and will use Turbo Tax. Turbo Tax makes filing easy with their props and explaination.
Date published: 2022-02-26
Rated 5 out of 5 by from First time doing it myself First time doing everything online. Very straight forward. I have a family trust which complicates things but the premier option helped me understand each step and what to put in the boxes.
Date published: 2022-02-26
Rated 5 out of 5 by from thorough Thorough process that is easy to use. Recommended!
Date published: 2022-02-26
Rated 5 out of 5 by from Many years with Turbo Tax. LOVE IT! Being self-employed and employed can be challenging. My wife also works from home. Turbo Tax really helps navigate year after year.
Date published: 2022-02-26
Rated 5 out of 5 by from awsome it is great and easy to file and get my refund quickly. I also like the explanations for everything.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy & Informative I've been using TurboTax for years now. Every step of the way, they list different questions you may have & descriptions of what things mean or what to look for on specific forms. No hassle. No time crunch. & very prompt on response if you have a question that is a little more detailed.
Date published: 2022-02-26
Rated 4 out of 5 by from Easy to Use I like using Turbo Tax for filing. Its easy and takes a lot of the legwork off of the individual filing. My only issue is that when filing certain state returns, it demands an input for items that are not applicable. You can't just leave them blank or write "Not Applicable"
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7150