TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Awesome Robert really helped me and alleviated the stress of my filing.
Date published: 2022-10-13
Rated 2 out of 5 by from It's ok, but lots of issues Difficult to navigate, not intuitive in some areas. Puts forms in return you didn't ask for. One and done on audit accessment of your return. If you run it once and then make changes to your return it won't run again. You would think that would be possible to do after spending almost $300 on the service. And, yes, it's highly overpriced for what you receive.
Date published: 2022-10-13
Rated 3 out of 5 by from Turbo Tax is not that user friendly Printed Tax Returns and they were garbled, not legible
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo tax simple It has easy instructions to follow. That's what I like about it.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbotax Primier Review As always I was very satisfied with my Turbotax Premier 2021 tax software. I had to go to live talk for help on one item and my question was answered promptly and accurately.
Date published: 2022-10-13
Rated 5 out of 5 by from Great Customer Service Kyesha was amazing and very patient. From waiting on me patiently to read the entire tax form to noticing the errors made by myself on other deductions I should have been getting. AAA+++ customer service.
Date published: 2022-10-13
Rated 3 out of 5 by from Relatively Painless TurboTax is an expensive product, but needs some improvements. Automatic adding of new forms should be included. Want to see carryovers automatically imported from year before.
Date published: 2022-10-13
Rated 5 out of 5 by from Very helpful 5 stars very helpful easy to use do it do it do it
Date published: 2022-10-13
Rated 5 out of 5 by from Excellent service, easy to use My TurboTax pro was able to walk me through the process and answer all my questions. I highly recommend using TurboTax.
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo tax is good wish it saved information after getting kicked out. wasn't clear when I got kicked out that I didn't get charged previously
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 7147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome Robert really helped me and alleviated the stress of my filing.
Date published: 2022-10-13
Rated 2 out of 5 by from It's ok, but lots of issues Difficult to navigate, not intuitive in some areas. Puts forms in return you didn't ask for. One and done on audit accessment of your return. If you run it once and then make changes to your return it won't run again. You would think that would be possible to do after spending almost $300 on the service. And, yes, it's highly overpriced for what you receive.
Date published: 2022-10-13
Rated 3 out of 5 by from Turbo Tax is not that user friendly Printed Tax Returns and they were garbled, not legible
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo tax simple It has easy instructions to follow. That's what I like about it.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbotax Primier Review As always I was very satisfied with my Turbotax Premier 2021 tax software. I had to go to live talk for help on one item and my question was answered promptly and accurately.
Date published: 2022-10-13
Rated 5 out of 5 by from Great Customer Service Kyesha was amazing and very patient. From waiting on me patiently to read the entire tax form to noticing the errors made by myself on other deductions I should have been getting. AAA+++ customer service.
Date published: 2022-10-13
Rated 3 out of 5 by from Relatively Painless TurboTax is an expensive product, but needs some improvements. Automatic adding of new forms should be included. Want to see carryovers automatically imported from year before.
Date published: 2022-10-13
Rated 5 out of 5 by from Very helpful 5 stars very helpful easy to use do it do it do it
Date published: 2022-10-13
Rated 5 out of 5 by from Excellent service, easy to use My TurboTax pro was able to walk me through the process and answer all my questions. I highly recommend using TurboTax.
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo tax is good wish it saved information after getting kicked out. wasn't clear when I got kicked out that I didn't get charged previously
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 7147