TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TirboTax 2019 Deluxe Seems to be doing what its supposed to do. I dont have much to say
Date published: 2022-11-19
Rated 4 out of 5 by from Excellent Tax Preparing Product Pretty easy to find the forms that need data entered.
Date published: 2022-11-19
Rated 5 out of 5 by from EASY TO NAVIGATE THROUGH I LOVE HOW IT GUIDES ME THROUGH THE FILLING OF MY RETURNS AND THE EXPANATIONS
Date published: 2022-11-19
Rated 5 out of 5 by from So easy! I was nervous because I was filing after the due date but TurboTax made it so easy and I got a refund!
Date published: 2022-11-19
Rated 3 out of 5 by from turbotax is good muy bueno y super rapido y facil para principantes
Date published: 2022-11-18
Rated 3 out of 5 by from Check complex calculations and get audit defense I have been using TurboTax (TT) since it came out. I have rated it a 5 since my situation is usually pretty straight forward. I was just audited for a mortgage deduction that was complicated and I followed the TT step by step. Thought it was handling it for me - you know its "100%" guaranteed". Well, I was audited and there was zero help in the app for why it calculated what it should have and there was no help to be had at TT at all. I had to call a tax professional and even then I wound up paying thousands in interest and penalties due to it being from a pior tax year. I consider complex mortgage deduction logic beyond TT's capabilities and since then I have used the IRS forms and instructions to do it myself then force the entry into TT, I think Audit Defense could have helped me with this and for $39, it would be a bargain. I recommend triple checking any complex calculations TT has to perform and getting Audit Defense anytime you use TT.
Date published: 2022-11-18
Rated 5 out of 5 by from Turbo Tax is your go-to tax preparer! Very easy to follow instructions and covered everything that is needed to help you get the most out of your return.
Date published: 2022-11-18
Rated 2 out of 5 by from Plan on switching next year Just great difficulty in filing this. I had a credit and the sheet with instructions to file the credit but instruction sheet was not correct. Never did get to apply my credit to the purchase of Turbo Tx 2021
Date published: 2022-11-18
Rated 5 out of 5 by from i use TurboTax every year AWESOME It is super. Very detailed and simple to understand.
Date published: 2022-11-18
Rated 2 out of 5 by from took too long for everything everything was messing up & login process is dumb. not worth $80
Date published: 2022-11-18
All TurboTax® Offerings Reviews - Page 7145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TirboTax 2019 Deluxe Seems to be doing what its supposed to do. I dont have much to say
Date published: 2022-11-19
Rated 4 out of 5 by from Excellent Tax Preparing Product Pretty easy to find the forms that need data entered.
Date published: 2022-11-19
Rated 5 out of 5 by from EASY TO NAVIGATE THROUGH I LOVE HOW IT GUIDES ME THROUGH THE FILLING OF MY RETURNS AND THE EXPANATIONS
Date published: 2022-11-19
Rated 5 out of 5 by from So easy! I was nervous because I was filing after the due date but TurboTax made it so easy and I got a refund!
Date published: 2022-11-19
Rated 3 out of 5 by from turbotax is good muy bueno y super rapido y facil para principantes
Date published: 2022-11-18
Rated 3 out of 5 by from Check complex calculations and get audit defense I have been using TurboTax (TT) since it came out. I have rated it a 5 since my situation is usually pretty straight forward. I was just audited for a mortgage deduction that was complicated and I followed the TT step by step. Thought it was handling it for me - you know its "100%" guaranteed". Well, I was audited and there was zero help in the app for why it calculated what it should have and there was no help to be had at TT at all. I had to call a tax professional and even then I wound up paying thousands in interest and penalties due to it being from a pior tax year. I consider complex mortgage deduction logic beyond TT's capabilities and since then I have used the IRS forms and instructions to do it myself then force the entry into TT, I think Audit Defense could have helped me with this and for $39, it would be a bargain. I recommend triple checking any complex calculations TT has to perform and getting Audit Defense anytime you use TT.
Date published: 2022-11-18
Rated 5 out of 5 by from Turbo Tax is your go-to tax preparer! Very easy to follow instructions and covered everything that is needed to help you get the most out of your return.
Date published: 2022-11-18
Rated 2 out of 5 by from Plan on switching next year Just great difficulty in filing this. I had a credit and the sheet with instructions to file the credit but instruction sheet was not correct. Never did get to apply my credit to the purchase of Turbo Tx 2021
Date published: 2022-11-18
Rated 5 out of 5 by from i use TurboTax every year AWESOME It is super. Very detailed and simple to understand.
Date published: 2022-11-18
Rated 2 out of 5 by from took too long for everything everything was messing up & login process is dumb. not worth $80
Date published: 2022-11-18
All TurboTax® Offerings Reviews - Page 7145