TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
Kate2013858697451233 from
Kind of Expensive
I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by
Carlee83 from
Probably over paying but makes it painless-ish
As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
Rated 1 out of 5 by
ShadyTurboTaxFees from
VERY SHADY!
IT NEVER USED TO BE LIKE THIS. YOU NEVER USED TO HAVE TO SELECT WHICH 'VERSION' OF TURBO TAX YOU WANTED TO USE (OR AT LEAST HAD THE OPTION TO REMOVE IT AT THE END)...NOW IF YOU MAKE INCORRECT SELECTION AND DO YOUR TAXES YOU ARE STUCK WITH A HIGHER COST VERSION THAT YOU MAY NOT NEED AND TO GO BACK AND CHANGE IS VERY VERY HARD TO DO UNLESS YOU GET A SERVICE CODE OR START ALL OVER....VERY VERY FRUSTRATING!
Date published: 2023-03-08
Rated 5 out of 5 by
stan90 from
Edward was professional
Edward is an asset to Turbotax. He comes with a lengthy background which is displayed when speaking to him.
Date published: 2023-03-08
Rated 4 out of 5 by
null from
Very good
Excellent experience, easier than older desktop product
Date published: 2023-03-08
Rated 2 out of 5 by
2022 nonsense from
forced to join credit karma to get e file updates
I didn't appreciate having to sign up with creditkarma to get updates on my return
Date published: 2023-03-08
Rated 5 out of 5 by
wilsona777 from
turbotax is GREAT
my experience with turbotax has been great and easy to uderstand
Date published: 2023-03-08
Rated 2 out of 5 by
JKP22 from
Turbo Tax has changed
I don't like all the ads and the different options that I don't need within the tax prep. I also am less than happy with the constant email contacts and pushing me to finish when I was waiting for documents. I'm afraid I will use someone else next year.
Date published: 2023-03-08
Rated 4 out of 5 by
Edxxie from
Very Good Tool with few exceptions
Very good tool, but need info about charitable contribution though RMD and ability to search tax subjects or questions. Turbo Tax doesn't know I use the software because they keep trying to sell me a download. I buy the software locally -- Staples.
Date published: 2023-03-08
Rated 5 out of 5 by
Liv Rich from
Turbo Tax Rocks
So user friendly, comprehensively steps you through all possibilities.
All TurboTax® Offerings Reviews - Page 7144
Date published: 2023-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Kate2013858697451233 from
Kind of Expensive
I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by
Carlee83 from
Probably over paying but makes it painless-ish
As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
Rated 1 out of 5 by
ShadyTurboTaxFees from
VERY SHADY!
IT NEVER USED TO BE LIKE THIS. YOU NEVER USED TO HAVE TO SELECT WHICH 'VERSION' OF TURBO TAX YOU WANTED TO USE (OR AT LEAST HAD THE OPTION TO REMOVE IT AT THE END)...NOW IF YOU MAKE INCORRECT SELECTION AND DO YOUR TAXES YOU ARE STUCK WITH A HIGHER COST VERSION THAT YOU MAY NOT NEED AND TO GO BACK AND CHANGE IS VERY VERY HARD TO DO UNLESS YOU GET A SERVICE CODE OR START ALL OVER....VERY VERY FRUSTRATING!
Date published: 2023-03-08
Rated 5 out of 5 by
stan90 from
Edward was professional
Edward is an asset to Turbotax. He comes with a lengthy background which is displayed when speaking to him.
Date published: 2023-03-08
Rated 4 out of 5 by
null from
Very good
Excellent experience, easier than older desktop product
Date published: 2023-03-08
Rated 2 out of 5 by
2022 nonsense from
forced to join credit karma to get e file updates
I didn't appreciate having to sign up with creditkarma to get updates on my return
Date published: 2023-03-08
Rated 5 out of 5 by
wilsona777 from
turbotax is GREAT
my experience with turbotax has been great and easy to uderstand
Date published: 2023-03-08
Rated 2 out of 5 by
JKP22 from
Turbo Tax has changed
I don't like all the ads and the different options that I don't need within the tax prep. I also am less than happy with the constant email contacts and pushing me to finish when I was waiting for documents. I'm afraid I will use someone else next year.
Date published: 2023-03-08
Rated 4 out of 5 by
Edxxie from
Very Good Tool with few exceptions
Very good tool, but need info about charitable contribution though RMD and ability to search tax subjects or questions. Turbo Tax doesn't know I use the software because they keep trying to sell me a download. I buy the software locally -- Staples.
Date published: 2023-03-08
Rated 5 out of 5 by
Liv Rich from
Turbo Tax Rocks
So user friendly, comprehensively steps you through all possibilities.
All TurboTax® Offerings Reviews - Page 7144
Date published: 2023-03-08