TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Kind of Expensive I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by from Probably over paying but makes it painless-ish As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
Rated 1 out of 5 by from VERY SHADY! IT NEVER USED TO BE LIKE THIS. YOU NEVER USED TO HAVE TO SELECT WHICH 'VERSION' OF TURBO TAX YOU WANTED TO USE (OR AT LEAST HAD THE OPTION TO REMOVE IT AT THE END)...NOW IF YOU MAKE INCORRECT SELECTION AND DO YOUR TAXES YOU ARE STUCK WITH A HIGHER COST VERSION THAT YOU MAY NOT NEED AND TO GO BACK AND CHANGE IS VERY VERY HARD TO DO UNLESS YOU GET A SERVICE CODE OR START ALL OVER....VERY VERY FRUSTRATING!
Date published: 2023-03-08
Rated 5 out of 5 by from Edward was professional Edward is an asset to Turbotax. He comes with a lengthy background which is displayed when speaking to him.
Date published: 2023-03-08
Rated 4 out of 5 by from Very good Excellent experience, easier than older desktop product
Date published: 2023-03-08
Rated 2 out of 5 by from forced to join credit karma to get e file updates I didn't appreciate having to sign up with creditkarma to get updates on my return
Date published: 2023-03-08
Rated 5 out of 5 by from turbotax is GREAT my experience with turbotax has been great and easy to uderstand
Date published: 2023-03-08
Rated 2 out of 5 by from Turbo Tax has changed I don't like all the ads and the different options that I don't need within the tax prep. I also am less than happy with the constant email contacts and pushing me to finish when I was waiting for documents. I'm afraid I will use someone else next year.
Date published: 2023-03-08
Rated 4 out of 5 by from Very Good Tool with few exceptions Very good tool, but need info about charitable contribution though RMD and ability to search tax subjects or questions. Turbo Tax doesn't know I use the software because they keep trying to sell me a download. I buy the software locally -- Staples.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax Rocks So user friendly, comprehensively steps you through all possibilities.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Kind of Expensive I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by from Probably over paying but makes it painless-ish As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
Rated 1 out of 5 by from VERY SHADY! IT NEVER USED TO BE LIKE THIS. YOU NEVER USED TO HAVE TO SELECT WHICH 'VERSION' OF TURBO TAX YOU WANTED TO USE (OR AT LEAST HAD THE OPTION TO REMOVE IT AT THE END)...NOW IF YOU MAKE INCORRECT SELECTION AND DO YOUR TAXES YOU ARE STUCK WITH A HIGHER COST VERSION THAT YOU MAY NOT NEED AND TO GO BACK AND CHANGE IS VERY VERY HARD TO DO UNLESS YOU GET A SERVICE CODE OR START ALL OVER....VERY VERY FRUSTRATING!
Date published: 2023-03-08
Rated 5 out of 5 by from Edward was professional Edward is an asset to Turbotax. He comes with a lengthy background which is displayed when speaking to him.
Date published: 2023-03-08
Rated 4 out of 5 by from Very good Excellent experience, easier than older desktop product
Date published: 2023-03-08
Rated 2 out of 5 by from forced to join credit karma to get e file updates I didn't appreciate having to sign up with creditkarma to get updates on my return
Date published: 2023-03-08
Rated 5 out of 5 by from turbotax is GREAT my experience with turbotax has been great and easy to uderstand
Date published: 2023-03-08
Rated 2 out of 5 by from Turbo Tax has changed I don't like all the ads and the different options that I don't need within the tax prep. I also am less than happy with the constant email contacts and pushing me to finish when I was waiting for documents. I'm afraid I will use someone else next year.
Date published: 2023-03-08
Rated 4 out of 5 by from Very Good Tool with few exceptions Very good tool, but need info about charitable contribution though RMD and ability to search tax subjects or questions. Turbo Tax doesn't know I use the software because they keep trying to sell me a download. I buy the software locally -- Staples.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax Rocks So user friendly, comprehensively steps you through all possibilities.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7144