TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great L9ve them so easy to use and they make sure your doing it right
Date published: 2023-03-08
Rated 4 out of 5 by from Great software just don't let them trick you I use TurboTax year after year because of its simplicity and the ability to cover every possibility. My one complaint is if you select a higher-priced tier at any point in the process you can not go back down if you don't need it. If TurboTax is about getting you the best return then they should be about putting you in the best tier for your situation. Not making you restart if you end up not needing it.
Date published: 2023-03-08
Rated 3 out of 5 by from Expensive but better than MassTax When my return was rejected the software was not helpful in directing me how to resolve the issue even though the email I received said "we'll walk you through updating and e-filing your return every step of the way"
Date published: 2023-03-08
Rated 5 out of 5 by from super easy super easy will use again. would recommend for sure
Date published: 2023-03-08
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE AND NAVIGATE, VERY HELPFUL. TIME INVOLVED IS PERFECT.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome The experience has been very smooth with Robert, the tax expert.
Date published: 2023-03-08
Rated 4 out of 5 by from re:my 2022 tax return Camille was very helpful. I probably wouldn't have got it figured out on my own w/o her.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax makes doing tax returns so simple. I haven't personally done a tax return in years. it was s easy this time! Saved a ton of money!
Date published: 2023-03-08
Rated 3 out of 5 by from Kind of Expensive I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by from Probably over paying but makes it painless-ish As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7143
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great L9ve them so easy to use and they make sure your doing it right
Date published: 2023-03-08
Rated 4 out of 5 by from Great software just don't let them trick you I use TurboTax year after year because of its simplicity and the ability to cover every possibility. My one complaint is if you select a higher-priced tier at any point in the process you can not go back down if you don't need it. If TurboTax is about getting you the best return then they should be about putting you in the best tier for your situation. Not making you restart if you end up not needing it.
Date published: 2023-03-08
Rated 3 out of 5 by from Expensive but better than MassTax When my return was rejected the software was not helpful in directing me how to resolve the issue even though the email I received said "we'll walk you through updating and e-filing your return every step of the way"
Date published: 2023-03-08
Rated 5 out of 5 by from super easy super easy will use again. would recommend for sure
Date published: 2023-03-08
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE AND NAVIGATE, VERY HELPFUL. TIME INVOLVED IS PERFECT.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax is awesome The experience has been very smooth with Robert, the tax expert.
Date published: 2023-03-08
Rated 4 out of 5 by from re:my 2022 tax return Camille was very helpful. I probably wouldn't have got it figured out on my own w/o her.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax makes doing tax returns so simple. I haven't personally done a tax return in years. it was s easy this time! Saved a ton of money!
Date published: 2023-03-08
Rated 3 out of 5 by from Kind of Expensive I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by from Probably over paying but makes it painless-ish As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7143