TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Reggiemorgan from
Great
L9ve them so easy to use and they make sure your doing it right
Date published: 2023-03-08
Rated 4 out of 5 by
Money Mike 4 EVVA from
Great software just don't let them trick you
I use TurboTax year after year because of its simplicity and the ability to cover every possibility. My one complaint is if you select a higher-priced tier at any point in the process you can not go back down if you don't need it. If TurboTax is about getting you the best return then they should be about putting you in the best tier for your situation. Not making you restart if you end up not needing it.
Date published: 2023-03-08
Rated 3 out of 5 by
brh123 from
Expensive but better than MassTax
When my return was rejected the software was not helpful in directing me how to resolve the issue even though the email I received said "we'll walk you through updating and e-filing your return every step of the way"
Date published: 2023-03-08
Rated 5 out of 5 by
Lisanewbyy97 from
super easy
super easy will use again. would recommend for sure
Date published: 2023-03-08
Rated 5 out of 5 by
TFAET from
TURBO TAX IS GREAT
EASY TO USE AND NAVIGATE, VERY HELPFUL. TIME INVOLVED IS PERFECT.
Date published: 2023-03-08
Rated 5 out of 5 by
yyy22 from
TurboTax is awesome
The experience has been very smooth with Robert, the tax expert.
Date published: 2023-03-08
Rated 4 out of 5 by
null from
re:my 2022 tax return
Camille was very helpful. I probably wouldn't have got it figured out on my own w/o her.
Date published: 2023-03-08
Rated 5 out of 5 by
chandler123 from
TurboTax makes doing tax returns so simple.
I haven't personally done a tax return in years. it was s easy this time! Saved a ton of money!
Date published: 2023-03-08
Rated 3 out of 5 by
Kate2013858697451233 from
Kind of Expensive
I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by
Carlee83 from
Probably over paying but makes it painless-ish
As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
All TurboTax® Offerings Reviews - Page 7143
Date published: 2023-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Reggiemorgan from
Great
L9ve them so easy to use and they make sure your doing it right
Date published: 2023-03-08
Rated 4 out of 5 by
Money Mike 4 EVVA from
Great software just don't let them trick you
I use TurboTax year after year because of its simplicity and the ability to cover every possibility. My one complaint is if you select a higher-priced tier at any point in the process you can not go back down if you don't need it. If TurboTax is about getting you the best return then they should be about putting you in the best tier for your situation. Not making you restart if you end up not needing it.
Date published: 2023-03-08
Rated 3 out of 5 by
brh123 from
Expensive but better than MassTax
When my return was rejected the software was not helpful in directing me how to resolve the issue even though the email I received said "we'll walk you through updating and e-filing your return every step of the way"
Date published: 2023-03-08
Rated 5 out of 5 by
Lisanewbyy97 from
super easy
super easy will use again. would recommend for sure
Date published: 2023-03-08
Rated 5 out of 5 by
TFAET from
TURBO TAX IS GREAT
EASY TO USE AND NAVIGATE, VERY HELPFUL. TIME INVOLVED IS PERFECT.
Date published: 2023-03-08
Rated 5 out of 5 by
yyy22 from
TurboTax is awesome
The experience has been very smooth with Robert, the tax expert.
Date published: 2023-03-08
Rated 4 out of 5 by
null from
re:my 2022 tax return
Camille was very helpful. I probably wouldn't have got it figured out on my own w/o her.
Date published: 2023-03-08
Rated 5 out of 5 by
chandler123 from
TurboTax makes doing tax returns so simple.
I haven't personally done a tax return in years. it was s easy this time! Saved a ton of money!
Date published: 2023-03-08
Rated 3 out of 5 by
Kate2013858697451233 from
Kind of Expensive
I didn't have a super-complicated return but I just wasn't comfortable submitting it because of having sold our house and not knowing how that would impact our return. Our expert Ms. Darlene was awesome! But I just think this product is over-priced.
Date published: 2023-03-08
Rated 4 out of 5 by
Carlee83 from
Probably over paying but makes it painless-ish
As someone who is self-employed but cannot afford an accountant, it's been great for the past 4 years. I appreciate being able to have my docs and data all in one place. And the gamification of the tax filing process is a nice touch.
All TurboTax® Offerings Reviews - Page 7143
Date published: 2023-03-08