TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Great experience thanks so much very easy and helpful
Date published: 2021-03-11
Rated 5 out of 5 by from Love it!! Very easy to step through. Instructions and explanations are understandable.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great!!! Turbo Tax is very simple to use!!! they don't have no hidden pages or excess work to file.
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbo Tax!!!! I have been using it since 2005 I just used the Free Edition!!! It is so use friendly. I have used other programs in the past and they were ok. I really enjoy using this product!
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME GREAT GREAT GREATGREAT GREAT GREAT GREAT !!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is awesome! The system walks you through step by step so it helps in avoiding mistakes. Love it!
Date published: 2021-03-11
Rated 5 out of 5 by from Quick and easy Representatives was support helpful, was able to help me get the missing information I needed
Date published: 2021-03-11
Rated 3 out of 5 by from Easy to Use Once Downloaded Turbo tax has conflicts with current firewalls and security. I had to use my old computer and everything worked fine. Customer Service tried. Hopefully issues resolved by next year. I have used Turbo Tax for over 10 years. This is the first year there were problems because I used download rather than a CD. Need better instructions for downloading.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome When verifying one's self, please send verification code via text. It was impossible to understand each of the 5 digits. Some numbers just seem similar to seniors.
Date published: 2021-03-11
Rated 1 out of 5 by from Unhappy Turbotax Customer I've been filing taxes using Turbotax for our three children now for the past several years. I've never had any issues until this year. My first two kids taxes filed fairly easily, but my third child taxes had all kinds of issues due to software glitches with Turbotax. I was on the phone 4 hours yesterday with their customer service team attempting to resolve. Finally, we had to do the "nuclear option" and uninstall / re-install the software again. The software got hung up again, so I let it run all night and tried it again this morning. Finally it worked... Very long process. The only saving grace was Heather the customer service rep; she was fantastic, friendly, patient, and tried everything to resolve...
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great experience thanks so much very easy and helpful
Date published: 2021-03-11
Rated 5 out of 5 by from Love it!! Very easy to step through. Instructions and explanations are understandable.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great!!! Turbo Tax is very simple to use!!! they don't have no hidden pages or excess work to file.
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbo Tax!!!! I have been using it since 2005 I just used the Free Edition!!! It is so use friendly. I have used other programs in the past and they were ok. I really enjoy using this product!
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME GREAT GREAT GREATGREAT GREAT GREAT GREAT !!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is awesome! The system walks you through step by step so it helps in avoiding mistakes. Love it!
Date published: 2021-03-11
Rated 5 out of 5 by from Quick and easy Representatives was support helpful, was able to help me get the missing information I needed
Date published: 2021-03-11
Rated 3 out of 5 by from Easy to Use Once Downloaded Turbo tax has conflicts with current firewalls and security. I had to use my old computer and everything worked fine. Customer Service tried. Hopefully issues resolved by next year. I have used Turbo Tax for over 10 years. This is the first year there were problems because I used download rather than a CD. Need better instructions for downloading.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome When verifying one's self, please send verification code via text. It was impossible to understand each of the 5 digits. Some numbers just seem similar to seniors.
Date published: 2021-03-11
Rated 1 out of 5 by from Unhappy Turbotax Customer I've been filing taxes using Turbotax for our three children now for the past several years. I've never had any issues until this year. My first two kids taxes filed fairly easily, but my third child taxes had all kinds of issues due to software glitches with Turbotax. I was on the phone 4 hours yesterday with their customer service team attempting to resolve. Finally, we had to do the "nuclear option" and uninstall / re-install the software again. The software got hung up again, so I let it run all night and tried it again this morning. Finally it worked... Very long process. The only saving grace was Heather the customer service rep; she was fantastic, friendly, patient, and tried everything to resolve...
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7142