TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is awesome. Great professionalism and kindness! It was pleasure to work with this lady.
Date published: 2023-03-08
Rated 5 out of 5 by from been better if I didn't have to pay for it It was okay. Maybe next year it will be better. Had a hard time this year. Otherwise it was excellent.
Date published: 2023-03-08
Rated 1 out of 5 by from Seriously what is this This is one of the primary ways for people to file their taxes. It's advertised as "free", yet with every other click they try to up-sell you on another product. THEN at the end, oh surprise! You need to upgrade to this type to file. Oh, surprise again! You owe us for that.
Date published: 2023-03-08
Rated 5 out of 5 by from TURBO TAX IS GREAT!! EXPERTS ANSWERED QUESTIONS IN EASY-TO-UNDERSTAND LANGUAGE.
Date published: 2023-03-08
Rated 4 out of 5 by from Mostly Great, still too much work for what I paid Not as hands off as I expected. TaxBit is not finished and was not correctly reporting my taxes CoinTracker worked but cost me like 200 bucks All the people I spoke with were super helpful, but I still needed to handle a lot of the crypto issues myself
Date published: 2023-03-08
Rated 5 out of 5 by from Some Comments I have used Turbotax for 15 years and know it is the only way to do your own taxes. The only suggestion I would have isI notice sometimes it asks questions like "Do You Have Capital Loss Carryovers" ...PLEASE FILL IT IN FOR ME SINCE I USED TURBOTAX LAST YEAR. The same for any loss carryovers or rental loss carrieovers. When the program asks me for something that "IT" should already know...it frustrates me and then I have to go search through my old taxes! If it said...YOU HAD A LOSS CARRYOVER FROM LAST YEAR...that would really help!!! Thanks.
Date published: 2023-03-08
Rated 5 out of 5 by from Easy and fast! TurboTax was super easy to use and I spent less than an hour getting my taxes done!
Date published: 2023-03-08
Rated 5 out of 5 by from Excellent platform, excellent people I wanted to share my experience with TurboTax and their amazing tax expert, Shelley H. Even though the platform is user-friendly, my situation was a bit complicated, and I needed some expert advice. Shelley was an absolute gem! She patiently walked me through everything and made what seemed complex, simple. I was able to finish my taxes quickly and with total peace of mind, all thanks to her knowledge and guidance. I couldn't have done it without her! Thank you, Shelley!
Date published: 2023-03-08
Rated 5 out of 5 by from They help Awesome live rep assistance. They really help you.
Date published: 2023-03-08
Rated 5 out of 5 by from nice nice and fast simple questions and everything was clear..
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome. Great professionalism and kindness! It was pleasure to work with this lady.
Date published: 2023-03-08
Rated 5 out of 5 by from been better if I didn't have to pay for it It was okay. Maybe next year it will be better. Had a hard time this year. Otherwise it was excellent.
Date published: 2023-03-08
Rated 1 out of 5 by from Seriously what is this This is one of the primary ways for people to file their taxes. It's advertised as "free", yet with every other click they try to up-sell you on another product. THEN at the end, oh surprise! You need to upgrade to this type to file. Oh, surprise again! You owe us for that.
Date published: 2023-03-08
Rated 5 out of 5 by from TURBO TAX IS GREAT!! EXPERTS ANSWERED QUESTIONS IN EASY-TO-UNDERSTAND LANGUAGE.
Date published: 2023-03-08
Rated 4 out of 5 by from Mostly Great, still too much work for what I paid Not as hands off as I expected. TaxBit is not finished and was not correctly reporting my taxes CoinTracker worked but cost me like 200 bucks All the people I spoke with were super helpful, but I still needed to handle a lot of the crypto issues myself
Date published: 2023-03-08
Rated 5 out of 5 by from Some Comments I have used Turbotax for 15 years and know it is the only way to do your own taxes. The only suggestion I would have isI notice sometimes it asks questions like "Do You Have Capital Loss Carryovers" ...PLEASE FILL IT IN FOR ME SINCE I USED TURBOTAX LAST YEAR. The same for any loss carryovers or rental loss carrieovers. When the program asks me for something that "IT" should already know...it frustrates me and then I have to go search through my old taxes! If it said...YOU HAD A LOSS CARRYOVER FROM LAST YEAR...that would really help!!! Thanks.
Date published: 2023-03-08
Rated 5 out of 5 by from Easy and fast! TurboTax was super easy to use and I spent less than an hour getting my taxes done!
Date published: 2023-03-08
Rated 5 out of 5 by from Excellent platform, excellent people I wanted to share my experience with TurboTax and their amazing tax expert, Shelley H. Even though the platform is user-friendly, my situation was a bit complicated, and I needed some expert advice. Shelley was an absolute gem! She patiently walked me through everything and made what seemed complex, simple. I was able to finish my taxes quickly and with total peace of mind, all thanks to her knowledge and guidance. I couldn't have done it without her! Thank you, Shelley!
Date published: 2023-03-08
Rated 5 out of 5 by from They help Awesome live rep assistance. They really help you.
Date published: 2023-03-08
Rated 5 out of 5 by from nice nice and fast simple questions and everything was clear..
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7140