TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Got the job done on a difficult return Pros: * Mostly easy to follow, especially if you have a simple return * Great live help (with the upgraded package). I spent 2 1/2 hours with someone who helped me get everything right. Well worth the additional cost. * Great early bird special so the price was especially right the max packages. Cons: * You can't see how your data is being used, which forms are being used, etc. until after you finalize and pay. This made finding the error I was encountering very difficult. Even the person helping me couldn't see them.
Date published: 2022-02-25
Rated 5 out of 5 by from I love TurboTax!!! The process eliminated all of the confusion about filing my tax returns. I was very fortunate to have Miroslava as my guide as her knowledge and assistance were invaluable in guiding me through this process. She made it seem effortless and knew exactly what I needed to do.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is very user friendly. The features are easy to follow and the info buttons are very informative. Highly recommend this product to anyone looking to do their taxes and avoid expensive CPA's and accountants.
Date published: 2022-02-25
Rated 1 out of 5 by from they said i was self employed but i am not selfemp I was not self employed, and could not change the status and was charged for this status. Charged for filing simple tax forms $124.00. I hope I never use this turbo tax form again. Talked with an agent and they could not accomodate me in filing my taxes.
Date published: 2022-02-25
Rated 5 out of 5 by from THE BEST PLACE FOR TAXES Just wonder help and assistance. TurboTax walks you through each step and gives a very clear explanation.
Date published: 2022-02-25
Rated 5 out of 5 by from so convenient Turbo Tax is amazing. So easy to use. It is convenient and the online support is incredible.
Date published: 2022-02-25
Rated 2 out of 5 by from Big downgrade from last year Program refused to download info from my Schwab account and forced me to enter it all manually. Also refused to upgrade my program after I paid for the upgrade.
Date published: 2022-02-25
Rated 5 out of 5 by from Great questions to get all of the deductions Great service. Would use Turbo Tax from now on. I could not have gotten all of the deductions on my own.
Date published: 2022-02-25
Rated 4 out of 5 by from No Means No They're constantly trying to get you to spend more money even when you already have said no. Makes filing taxes easier, but it's irritating.
Date published: 2022-02-25
Rated 4 out of 5 by from 2021 tax I miss the old way that would replace and show standard deductions. I think, that I missed a few.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Got the job done on a difficult return Pros: * Mostly easy to follow, especially if you have a simple return * Great live help (with the upgraded package). I spent 2 1/2 hours with someone who helped me get everything right. Well worth the additional cost. * Great early bird special so the price was especially right the max packages. Cons: * You can't see how your data is being used, which forms are being used, etc. until after you finalize and pay. This made finding the error I was encountering very difficult. Even the person helping me couldn't see them.
Date published: 2022-02-25
Rated 5 out of 5 by from I love TurboTax!!! The process eliminated all of the confusion about filing my tax returns. I was very fortunate to have Miroslava as my guide as her knowledge and assistance were invaluable in guiding me through this process. She made it seem effortless and knew exactly what I needed to do.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is very user friendly. The features are easy to follow and the info buttons are very informative. Highly recommend this product to anyone looking to do their taxes and avoid expensive CPA's and accountants.
Date published: 2022-02-25
Rated 1 out of 5 by from they said i was self employed but i am not selfemp I was not self employed, and could not change the status and was charged for this status. Charged for filing simple tax forms $124.00. I hope I never use this turbo tax form again. Talked with an agent and they could not accomodate me in filing my taxes.
Date published: 2022-02-25
Rated 5 out of 5 by from THE BEST PLACE FOR TAXES Just wonder help and assistance. TurboTax walks you through each step and gives a very clear explanation.
Date published: 2022-02-25
Rated 5 out of 5 by from so convenient Turbo Tax is amazing. So easy to use. It is convenient and the online support is incredible.
Date published: 2022-02-25
Rated 2 out of 5 by from Big downgrade from last year Program refused to download info from my Schwab account and forced me to enter it all manually. Also refused to upgrade my program after I paid for the upgrade.
Date published: 2022-02-25
Rated 5 out of 5 by from Great questions to get all of the deductions Great service. Would use Turbo Tax from now on. I could not have gotten all of the deductions on my own.
Date published: 2022-02-25
Rated 4 out of 5 by from No Means No They're constantly trying to get you to spend more money even when you already have said no. Makes filing taxes easier, but it's irritating.
Date published: 2022-02-25
Rated 4 out of 5 by from 2021 tax I miss the old way that would replace and show standard deductions. I think, that I missed a few.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7125