TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is the right name Easy service. Very trusted and would recommend highly
Date published: 2021-02-27
Rated 3 out of 5 by from Easy but sometimes not For the most part Turbotax goes out of its way to answer questions you have while initially entering information, and I do like that they are able to download information from many outside sources like ADP/Robinhood. However, when it comes time to review, if you answered a question in a way that requires more information, Turbotax does very little to point you in the right direction. I received Paid Family Leave last year and Turbotax did not give me great questions and ended up asking me for a Schedule C - which did not apply. I had to delete the entry altogether and reenter it according to instructions I found online from others with the same problem. I feel that this lack of help on the back end is an underhanded way to upsell their live help feature. When I'm already paying close to $150 for the base product there is no way I'm going to pay the extra $50 plus tax to answer one or two questions. I will give props to them this year for being up front about the $40 fee for paying for Turbotax through your federal return (I declined, as I usually do).
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is user friendly, easy process, Easy, straightforward. Asked for Live Help, worked easily.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use! I have been filing with TurboTax for over 5 years. Never experience a problem.
Date published: 2021-02-27
Rated 4 out of 5 by from I love TurboTax! I love Turbo Tax and have been using it for four years now.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use It was great, easy to use, Lots of information. WIll use again
Date published: 2021-02-27
Rated 5 out of 5 by from It's super easy Its just too easy n super quick! We use it every year!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great and easy! This was the easiest way to do taxes ever! Great program and the tax experts were very helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! It's great to be able to use the services for free!! So easy!
Date published: 2021-02-27
Rated 5 out of 5 by from It was great Everything was easy and quick john was a great help threw everything
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is the right name Easy service. Very trusted and would recommend highly
Date published: 2021-02-27
Rated 3 out of 5 by from Easy but sometimes not For the most part Turbotax goes out of its way to answer questions you have while initially entering information, and I do like that they are able to download information from many outside sources like ADP/Robinhood. However, when it comes time to review, if you answered a question in a way that requires more information, Turbotax does very little to point you in the right direction. I received Paid Family Leave last year and Turbotax did not give me great questions and ended up asking me for a Schedule C - which did not apply. I had to delete the entry altogether and reenter it according to instructions I found online from others with the same problem. I feel that this lack of help on the back end is an underhanded way to upsell their live help feature. When I'm already paying close to $150 for the base product there is no way I'm going to pay the extra $50 plus tax to answer one or two questions. I will give props to them this year for being up front about the $40 fee for paying for Turbotax through your federal return (I declined, as I usually do).
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7125