TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from i was so scared to file until i found turbo tax I had never filled my taxes alone and I was petrified I would mess something up, turbo tax made everything super easy and they were helpful in each step. I don't know what I would have done without your help! turbo tax is amazing!
Date published: 2021-03-11
Rated 4 out of 5 by from I use some form of TurboTax every year. I like the technology, but the service is not so great. Mostly related to affiliate websites and discounts. I can never get it to work and TurboTax says it’s out of their hands and in my case, Fidelity says it’s out of there hands, so I can never get the advertised discounts. This was never a problem years ago, but in recent years, it’s a pain.
Date published: 2021-03-11
Rated 5 out of 5 by from Yay for TurboTax! TurboTax was so easy to use! They make it so easy to file your taxes online for FREE! Who doesn't love that?! They make the questions easy to read and make filing your taxes a quick and easy process! Yay for TurboTax!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy TurboTax Love step by step and can save and go back. It calculates it all. Beats doing it by hand.
Date published: 2021-03-11
Rated 4 out of 5 by from great product as always good interaction, asking for input, never misses a thing!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboAwesome It is very easy and simply to do it is great to use
Date published: 2021-03-11
Rated 1 out of 5 by from Charged for "included w/purchase" state return I purchased Turbo Tax Premier. It says ONE state is included; I chose PA. However, TT would not let me e-file unless I paid an additional $25 for PA. I tried to call Customer Service several times but the computer would not let me through. I would like to be contacted by Customer Service and if they correct this situation I will revise my rating.
Date published: 2021-03-11
Rated 4 out of 5 by from TURBO TAX REVIEW THE SERVICE WAS VERY QUICK AND EASY. BEING ABLE TO DO IT OWN MY OWN MADE ME FEEL COMFORTABLE
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Good Just one complaint. Entered some data, but during review of the returns, data was missing.
Date published: 2021-03-11
Rated 5 out of 5 by from Tubo Tax is Great! I really like the individualized help with each category. The questions they ask make it easy to fill in the information. I also like that the State Tax is completed without much further information needed.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i was so scared to file until i found turbo tax I had never filled my taxes alone and I was petrified I would mess something up, turbo tax made everything super easy and they were helpful in each step. I don't know what I would have done without your help! turbo tax is amazing!
Date published: 2021-03-11
Rated 4 out of 5 by from I use some form of TurboTax every year. I like the technology, but the service is not so great. Mostly related to affiliate websites and discounts. I can never get it to work and TurboTax says it’s out of their hands and in my case, Fidelity says it’s out of there hands, so I can never get the advertised discounts. This was never a problem years ago, but in recent years, it’s a pain.
Date published: 2021-03-11
Rated 5 out of 5 by from Yay for TurboTax! TurboTax was so easy to use! They make it so easy to file your taxes online for FREE! Who doesn't love that?! They make the questions easy to read and make filing your taxes a quick and easy process! Yay for TurboTax!
Date published: 2021-03-11
Rated 5 out of 5 by from Easy TurboTax Love step by step and can save and go back. It calculates it all. Beats doing it by hand.
Date published: 2021-03-11
Rated 4 out of 5 by from great product as always good interaction, asking for input, never misses a thing!
Date published: 2021-03-11
Rated 5 out of 5 by from TurboAwesome It is very easy and simply to do it is great to use
Date published: 2021-03-11
Rated 1 out of 5 by from Charged for "included w/purchase" state return I purchased Turbo Tax Premier. It says ONE state is included; I chose PA. However, TT would not let me e-file unless I paid an additional $25 for PA. I tried to call Customer Service several times but the computer would not let me through. I would like to be contacted by Customer Service and if they correct this situation I will revise my rating.
Date published: 2021-03-11
Rated 4 out of 5 by from TURBO TAX REVIEW THE SERVICE WAS VERY QUICK AND EASY. BEING ABLE TO DO IT OWN MY OWN MADE ME FEEL COMFORTABLE
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Good Just one complaint. Entered some data, but during review of the returns, data was missing.
Date published: 2021-03-11
Rated 5 out of 5 by from Tubo Tax is Great! I really like the individualized help with each category. The questions they ask make it easy to fill in the information. I also like that the State Tax is completed without much further information needed.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7125