TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Makes taxes easy Used TurboTax for several years - would never use anything else.
Date published: 2022-04-15
Rated 5 out of 5 by from Simple helpful layout for those who dont know When i had questions they were all answered by the pre prompts on the website
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really is awesome. TurboTax provides an easy to use interface with online support popups and the option to use live agent support. Site is intuitive and thorough enough for me to wrap everything up in one visit. My son has been very satisfied using TurboTax for years and now I can see why! I will be back next year.
Date published: 2022-04-15
Rated 1 out of 5 by from TurboTax is Garbage Gold 2nd year in the row where I ran into issues efiling. Very stressful, especially since it has happen twice. Last year I had to uninstall the software and reinstall it to work. This year I couldn't get your site to accept 3 different credit cards for state payment, so I had print it out to mail it. Garbage Gold - it is a term I coined for something that cost way more money than it is worth. After using TurboTax for decades, I am going to try TaxAct - true shame.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy with professional results, Tried with an online tax system, was not happy so came here and what a difference!!! They cut my taxes by about 25%. Easy to use, and each item is explained with dialog boxes. I am very happy with this system!
Date published: 2022-04-15
Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes taxes easy Used TurboTax for several years - would never use anything else.
Date published: 2022-04-15
Rated 5 out of 5 by from Simple helpful layout for those who dont know When i had questions they were all answered by the pre prompts on the website
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really is awesome. TurboTax provides an easy to use interface with online support popups and the option to use live agent support. Site is intuitive and thorough enough for me to wrap everything up in one visit. My son has been very satisfied using TurboTax for years and now I can see why! I will be back next year.
Date published: 2022-04-15
Rated 1 out of 5 by from TurboTax is Garbage Gold 2nd year in the row where I ran into issues efiling. Very stressful, especially since it has happen twice. Last year I had to uninstall the software and reinstall it to work. This year I couldn't get your site to accept 3 different credit cards for state payment, so I had print it out to mail it. Garbage Gold - it is a term I coined for something that cost way more money than it is worth. After using TurboTax for decades, I am going to try TaxAct - true shame.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy with professional results, Tried with an online tax system, was not happy so came here and what a difference!!! They cut my taxes by about 25%. Easy to use, and each item is explained with dialog boxes. I am very happy with this system!
Date published: 2022-04-15
Rated 5 out of 5 by from I find the software works will when following step I am continously impressed with each years software applications and step by step follow thru
Date published: 2022-04-15
Rated 5 out of 5 by from Makes Taxes Quick and Easy The help bars and information make it easier to compile tax information. I have been using it for 5 years and will continue to use it! Thank you Turbo Tax!!!
Date published: 2022-04-15
Rated 5 out of 5 by from better and improved better and improved will continue to use holy cow...
Date published: 2022-04-15
Rated 1 out of 5 by from What a waste I took all that time to answer the questions and it kept being rejected by IRS and State. And I paid $25 to file with the state in addition to the purchase price.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent Had minor set backs but Alex in Chat assit helped me to get things done
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7118