TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbotax is awesome! It was fast and easy and I love it! I will definately use Turbo tax again.
Date published: 2023-03-12
Rated 4 out of 5 by from Online Platform MUCH easier to work with I had been dreading working on my taxes. My husband kept reminding me that we needed to get it done, and I had been putting it off. In the past I have had to purchase a physical disk and download the software onto my computer. And for 2021 taxes, I was able to purchase turboTax online, but still had to download the software. This year, the entire format was online, and I didn't have to pay anything up front. I found many of the questions this year easier to understand, and the format used to input information was less confusing this year. I do believe I paid more money in this format, but with the experience being easier at least that was worth it.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax guided me through return awesome The guide was easy to follow. The instructions made it easy to follow. The quandries that I incurred were easily solved by Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from 2023 Review I loved working with the tax expert. She was very educated and answered all of my questions. The only thing I didn't like was that the preparer before getting to my tax expert said it would be all filed in one call. That did not happen. I understand I needed to get a few more things to my tax expert, but it was about two weeks total, which is the same as years past. Please don't advertise that it will get filed the same day, if that is not the case.
Date published: 2023-03-12
Rated 5 out of 5 by from Very good! Very quick, organized and efficient. You cant go wrong with Turbo Tax
Date published: 2023-03-12
Rated 1 out of 5 by from Wouldn't recommend or use ever again Unclear about prices. Offering promos and then charging way more than expected.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax extra charges I chose to pay for state tax with a credit card on the state website, but turbo tax charged $29 to pay with my refund and there was no way to go around it.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use and helps me get my refund fast!
Date published: 2023-03-12
Rated 5 out of 5 by from Great service. Will recommend to family and friend Very professional service; will recommend to family and friends.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax is a ripoff Turbotax forces you to upgrade to premium simply because you have investment accounts but does not actually review or change any of the documents when premium status is applied. They tell you its a certain price for premium, but the price listed is just for federal. You also pay premium for your state return then you pay even more just for them to use your refund as the payment. This entire thing is a rip off and its so many hidden fees just for them to not actually give you any benefit.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome! It was fast and easy and I love it! I will definately use Turbo tax again.
Date published: 2023-03-12
Rated 4 out of 5 by from Online Platform MUCH easier to work with I had been dreading working on my taxes. My husband kept reminding me that we needed to get it done, and I had been putting it off. In the past I have had to purchase a physical disk and download the software onto my computer. And for 2021 taxes, I was able to purchase turboTax online, but still had to download the software. This year, the entire format was online, and I didn't have to pay anything up front. I found many of the questions this year easier to understand, and the format used to input information was less confusing this year. I do believe I paid more money in this format, but with the experience being easier at least that was worth it.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax guided me through return awesome The guide was easy to follow. The instructions made it easy to follow. The quandries that I incurred were easily solved by Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from 2023 Review I loved working with the tax expert. She was very educated and answered all of my questions. The only thing I didn't like was that the preparer before getting to my tax expert said it would be all filed in one call. That did not happen. I understand I needed to get a few more things to my tax expert, but it was about two weeks total, which is the same as years past. Please don't advertise that it will get filed the same day, if that is not the case.
Date published: 2023-03-12
Rated 5 out of 5 by from Very good! Very quick, organized and efficient. You cant go wrong with Turbo Tax
Date published: 2023-03-12
Rated 1 out of 5 by from Wouldn't recommend or use ever again Unclear about prices. Offering promos and then charging way more than expected.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax extra charges I chose to pay for state tax with a credit card on the state website, but turbo tax charged $29 to pay with my refund and there was no way to go around it.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use and helps me get my refund fast!
Date published: 2023-03-12
Rated 5 out of 5 by from Great service. Will recommend to family and friend Very professional service; will recommend to family and friends.
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax is a ripoff Turbotax forces you to upgrade to premium simply because you have investment accounts but does not actually review or change any of the documents when premium status is applied. They tell you its a certain price for premium, but the price listed is just for federal. You also pay premium for your state return then you pay even more just for them to use your refund as the payment. This entire thing is a rip off and its so many hidden fees just for them to not actually give you any benefit.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7118